BELMONT VILLAGE WEST UNIVERSITY

The Belmont staff have been extremely helpful & accommodating in meeting our needs for my Mom & her grandson. Their assistance in helping her & her grandson make a move was more than we could expect. They were there for us every step in the process and worked beyond and above what was required. This recent move has been a blessing to both my mom and my nephew. Thank you Belmont for making this move happen for the both of them. It was an A+ transition and would not have happened without your generosity of time, talent and kindness during this process!

Our experience has been one of caring for our family member going above and beyond by the Director and his team. The review from Mary Compton, where men are allowed to come and go, is absolutely false. We have reported the review to Google as such. She has never been to the community to see her sister. Our family apologizes to the Belmont on behalf of Mary Compton.

Do not trust this company. They do not care about their residents, and they care even less about their staff.

My Uncle has been a resident at the Belmont for the past year and a half. We were very blessed to have had the help of all of the staff to make his transition from the hospital to the Belmont seamless. As I live and work in Dallas, many of the details had to be taken care of by phone or email. It was a great comfort to know that they were there to help in any way possible. He is doing much better now, and I attribute a part of this to the Belmont staff. It is a great relief to know that he has all of his meals prepared. (He says the food is quite good!) He enjoys the company of other residents and occasionally joins in the community activities they provide. He is provided with transportation to any doctor visits, his laundry is done, and his room is the perfect size for him. Living in a different city, all of these things mean the world to me. The few times that there has been a problem, they get in touch immediately There is no business that hasn't experienced challenges in the past couple of years. The Belmont continues to make improvements and changes for the better and that's what counts. I look forward to my next trip to visit him as they treat family members very well!

In Jan 2025, I was told by the weekend acting executive director, that male employees were not required to knock first prior to entering female resident’s rooms in assisted living. Hopefully, that practice has been discontinued.