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Windsor Estates of St. Charles

Assisted Living Facility
90 Licensed Beds

★★★★★★ (80 reviews)

Address:
2150 West Randolph St
Saint Charles, MO 63301

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Community Overview

Licensed Beds

About

Windsor Estates Of St. Charles is a licensed Assisted Living Facility in Saint Charles, MO. Assisted Living Facility(s) are licensed individually by state or local governments and surveys are typically completed by local entities, such as the Department of Aging or Verteran's Services. Long-Term Care Ombudsman serve as advocates for residents of all licensed long term care settings.

Please visit your state government website to learn more about the level of care provided by Assisted Living Facility(s) in MO. Windsor Estates Of St. Charles can be contacted at (636) 946-4966 or submit a request for more information.

Unless Windsor Estates Of St. Charles is also certified by the Centers for Medicare & Medicaid Services, Assisted Living Facility(s) do not accept Medicare as payment for any care services. However, Assisted Living Facility(s) such as Windsor Estates Of St. Charles play a critical role in caring for seniors and bringing peace of mind to families in need of care for loved ones. The long-term costs for non-acute care at Assisted Living Facility(s) is typically much lower than living in a nursing home full-time.

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Reviews

3.6 / 5 ★★★★★ (80 reviews)

Somer Davis • a week ago

★★★★★

The best job I have ever had! The Administratior, DON, ADON, HR STAFFING AND MAINTENANCE are all very nice and professional ppl. Laundry, dietary and housekeeping are all doing great jobs and are very friendly. My co workers and nurses are all team players and care about the patients. The residents will steal your heart and keep you laughing. I'm so happy working here!

Glenn Avery • 4 months ago

★★★★★

Nice new rehabilitation addition to Windsor Estates.  The Asst Director Akeshia is hands-on and addresses issues quickly. The rehab department is nice, neat, and new.  They seem to be working out any kinks they may have speedily.

Scorpadeum • 3 weeks ago

★★★★★

Terrible.  Terrible.  Terrible. The staff, including nurses, don't know what they are doing and they dont communicate with one another.  Meds are not given properly and they dont do what they say they are going to.  Some are very combative and have an attitude problem.  Food is awful and always cold, that is, if you get any to begin with.  Patients wait hours for staff to come back with requests, that is, again, if they come back at all.  Horrible. I see multiple responses from the owner saying to call the administrator Devin to discuss this further.  That is laughable. Since August,  I have left numerous messages for Devin and have yet to get a call back.

Kenneth Johnson • a month ago

★★★★★

Where should I begin? The staff here does not care at all... The disrespect and distain for their patients from ignoring call buzzers literally for hours. I picked up my parents one weekend and when I loaded them into the car I noticed the underside of my dad's wheel chair pad was soaken wet. My mom told me he urinated on himself and instead of cleaning the wheel chair they just flip the padover. They have ignored medical conditions that I had warned them about before my parents were admitted then said oh we didn't know it wasn't in his chart however prior I was told 3 separate times it had been. So either they don't respect you enough and lie to you or are incapable of doing their jobs. Then when you try to talk to someone in authority they ignore your messages and calls.... This place is a joke. Only gave it 1 star cause you have to in order to post something.

FG Newfield • 3 months ago

★★★★★

If I could leave negative stars I would.  Horrible place.  My dad was left to sit in his own feces, did not get his medication when he was supposed to, no shower for 5 days.  Certain staff argumentative, those who WERE kind and did their jobs did not have the resources to do their jobs properly.  Tech couldn't read a digital thermometer.
My dad was only there for rehab.  It scares me to think how the permanent residents are treated.

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