PATRICK MANOR

We moved my Father-in-law there in May. They like to talk they are a “family”. Unfortunately, he was only there for two days in their facility because things didn’t work out and we had to move him out. We didn’t agree with what they wanted to do so we had to move him out. There is a $2800 “community fee”. That is taken at the beginning. I understand it’s a nonrefundable, but it’s supposed to be his last place of residence. So we had no problem paying it. SO IF YOU PLAN TO MOVE YOUR RELATIVES OR PARENTS TO THIS PLACE, MAKE SURE YOU GET A GRACE PERIOD ON THAT “COMMUNITY FEE” WE HAVE LEARNED FROM THIS MISTAKE. because even if they’re there for two days in their facility, they’re still gonna keep it! Which I think is completely unfair.

Patrick Manor is a unique Assisted Living/Memory Care facility. When my 98 year old father needed more care & supervision than his previous assisted living facility could provide, we began our research into finding a new home for him. After speaking with the owner of Patrick Manor on the phone, and hearing her philosophy on aging & care of residents I knew my search was over. Dad has been here for almost a year. He enjoys the garden, his room, meals, activities & most importantly, the staff. The staff treat him like family and it truly feels like a home, he is healthy & happy. The care and hard work of all the staff is refreshing.

Your facility has lied about my grandfathers whereabouts for the past two years. We spent years looking for him. This morning, I called to try one more time, to which a lady answered and said she’s been there for three years and “has no idea” who my grandfather is. We found him on your Facebook. This facility is doing something behind the scenes my family doesn’t know about. Unfortunately my grandfather is under a guardianship. This lady has been nothing but rude, disrespectful and secretive. We’ve tried every approach- respect, kindness and we’ve kept quiet. After seeing my grandfather twice on your Facebook recently, I’m ready to speak. This facility is sneaky. I’d suggest staying away from it for the wellbeing of your loved ones.

my family loved one was actively dying at patrick manor in the new memory care unit built by the owner's husband, in a hospice room with hospice nurses caring for him around the clock, who were not employees of patrick manor. so, why was this owner's husband bringing people into my loved ones room to show them his work on building this unit and that room we were in. this was a time when tours should not be brought through. we wanted alone time with our loved one, not tours coming through viewing the new room. isn't that a major HIPPA violation? then , this man, the owner's husband was mad at me because i made a complaint to the hospice nursing company that their nurse currently on duty insulted us, yelling at us saying "don't wake him up ", and if he wakes up you'll have to deal with it if hes restless. how do you feel about that? well, he was a dying man, and whether we held his hand or put a hand gently on his arm, we were not waking him up, he only partially opened his eyes only when the last dose of morphine wore off. and who is this man to tell me he wasn't going to let me into our loved ones room because of my complaints, because he said she is an excellent nurse, and was vocally mad at me. because the hospice company removed her and send t replacement nurse to care for our loved one in her place. when i went into the room the owner's husband stood next to me on guard duty and was insulting to me as i tried to grieve without his interference. why weren't we allowed to sit with our loved one when he passed without the owner's husbAND STANDING OVER US? AND AGAIN I ASK, ISN'T THIS A HIPAA VIOLATION THAT HE WAS EVEN IN THE ROOM AGAINST OUR FAMILY WISHES then ? we were denied alone time with our loved one. then when i questioned him and he didn't like my questions, and i stated because they wouldn't let our loved ones son, and my son look at what his father had , the owners husband said he, hias wife and the fiduciary would go through our loved ones personal items and decide what to do with everything. i said our loved one stated he wanted my son, who is also the loved ones father, wanted him to have his vietnam purple heart and other various medels. i stated i feared they may throw something out like the war medals and my son wouldn't get them. then the owners husband threw me out, even though i had not yelled, threatened anyone or done anything but sit in a chair crying and grieving because i feared they might throw important things away. i was denied being able to sit with our loved on till the undertaker arrived in privacy, as rte owners husband, the owner, and several others were standing around in the room, denying us privacy and the ability to mourn with dignity. it is a major hippa violation for this owners husband to do the things he did, as he did not have permission and i am our loved ones stated power of attorney and decision maker. i was the one the funeral parlor wanted to sign the permission for cremation papers, not the fiduciary. i am going to make hippa complaints to state of florida. it seems the owner of the facility's husband is a contractor/builder, not a licensed health care worker, so, why is he present in the room , having confidential medical knowledge and throwing patient's families out who are only wanting privacy and to be allowed to mourn with dignity until the undertaker arries to take the body?

This is the most loving caring place I've experienced. Having several elders in nursing homes in the past, Patrick Manor treats you and your loved ones like family