APOLLO HOME HEALTHCARE

THE WORST. Had a referral for care for a homebound family member. Needed blood and urine tests, and on their first visit they collected a urine sample that they never tested for some unknown reason, and then they lost it. After 2.5 MONTHS of run around trying to reschedule another collection, and a dozen calls trying to sort it all out, with a response of "sorry to hear that, someone will call you back ASAP" EVERY WEEK--I had to request a new provider from our physician (we were then referred to SEQUOIA--I recommend you use them instead, we got an IMMEDIATE response and the Sequoia nurse visited within 24 hours to collect a new sample). Apollo should lose their license for that sort of performance. Unforgivable. I'm disgusted. Zero stars if it was an option.

I would give this home health company zero stars, but unfortunately, that is not an option. I have probably called them around 10 times, and even talked to their Clinical Case Manager, who told me she would update me, and I never heard back. They received my mother-in-law's orders on 10-18 when she was discharged, but didn't process them until 10-20 when I demanded it. I got a call today, on 10-21, that Physical Therapy would be out on 10-27, which is almost 10 days after discharge. I will also be contacting the state.

I have been with Apollo home health since December of 2024. I needed some home health services for my wound and Apollo delivered. My nurse Kiran comes in 3 times a week and is efficient. Always has her bag full of supplies and is on top of my care as ordered by my doctor.

I have been with Apollo Home Health since 2022. They have wonderful nurses that come out to my home and do my wound care. They also help me manage my diagnosis. Kiran is my current nurse and has done a wonderful job of taking care of my wound. It is almost healed and I'll be back to enjoying my life as I use to. Thank you for all you do.

Apollo Home Health provided their service for my parents. The staff is very friendly and thorough. Kiran, a nurse helping my dad these days. She is very patient and detail oriented. She checks each & every detail for my dad's health. Also, very good about keeping tabs and provide responses. Deserves 5 star!!!