American Healthcare Services

I was treated very poorly when I came in to ask if I could get help getting a hold of the staff member Laura Munoz who had called me to come in for an employment-related appointment at 9:30. I was there at 9:15, and the lights were off. No one was answering the phone or the doorbell. I waited a bit then went to the school to see if they might be able to get a hold of someone. Well before I was even able to speak the older heavy set white woman with red hair (about in her 50s) right away gave me an angry look for walking through the door and sitting down. It felt as if I was very unwelcomed and this was before I even said anything. She started saying she couldn’t help me right now in an aggressive manner and I was trying to reply but she interrupted me and loudly said I need to “keep my voice down” even though I was speaking in an even tone of voice and I was in high spirits and initially was feeling positive in good faith. This quickly deteriorated as she continued to yell and berate me for replying to her. She claimed I was being loud while people were testing but she was nearest to the door (which was closed) to where the testing room was. She continued to be extremely rude and accusatory about my tone and demeanor. I told her I was feeling disrespected and discriminated against since I was only trying to answer her question. She said I was being loud and there were people testing (who were in a different room with the door closed). I told her if she hadn’t been disrespectful to me she would not have to hear me say anything. I told her I had never been treated so bad before and would report her to my supervisor who had hired me to work in the office (which was closed and why I’d come in to the school to get help in the first place). She said I needed to be quiet and so I started recording her and the other woman who was there there who starting laughing and smirking at me. The first woman apologized to her for my being upset. I told her she should be apologizing to me. I kept trying to explain why I was there but the larger woman behind the counter continued to berate me and tried to kick me out when I’d done nothing wrong. She asked “Do you know who I AM?” As if she was above or superior to me. I told her “it doesn’t matter who you are” because she should not be discriminating against me or berating me due to how I was being treated. The other white woman who was a student was laughing at me in a very aggressive and hostile bullying manner calling me an “jack ass” for standing up for myself and said I was “not acting like an adult” because I was upset about how I was being treated. I told her “I guess being an adult to you is tolerating discrimination”. The larger woman called the police on me and told me “they’re on their way”. I told them “good because I did nothing wrong and the police won’t care” as my voice was shaking throughout crying. I told her I worked at SHA and that behavior would have her out the door because I worked there for 5 years and have never been treated this way. She got on the phone and tried to tell the admin Laura Munoz that I was “yelling and was upset” and claimed she had “no idea why I was upset”. I tried to tell Laura she was not telling the truth since she had her on the phone that I had not been raising my voice, but rather I was being clear and concise. (I am used to speaking confidently and clearly). She called the police on me and told them I was being disruptive and refusing to leave after I had already been telling her that I was hired by the owner. I told her I would make a complaint to the state. She said she was “glad I was recording”. I answered “so am I”. I told her it was not the 1950s anymore and I do not have to allow discrimination or mistreatment for explaining why I’m there. I also refused to leave. I told her I was hired by the owner of the school and of the office and I’m not leaving until I speak to someone in the office about how I am being treated. Laura Munoz (who I had the appointment with) did not show up. She called in sick after I’d already shown up.

I went over there 3 weeks ago to fill out an application of 50 pages, the staff didn’t pay much attention to me when I asked questions. When was done with it. The one that took the application from me said that she was going to set up a finger printing and call me back the next day. I am still waiting for the phone call from them, even after I called them and left a message in the voice mail. We are better off with CARE.COM.

My best friend was in need and had a stroke. DO NOT use them at all they don't care they absolutely do not care. They dont speak English at all and flushed his cat litter down the toilet burnt his food and did not keep their social life private when he was in need. Avoid this place at all cost. They just abandoned him. They clearly only care about a paycheck then actual people

Terrible stuffs, unprofessional. Zianab is rude, they don't care about anyone but their paychecks. They never return calls or pay attention to their clients.

This agency has rude, unprofessional staff, that don’t take their client’s care, OR, property seriously, They think it’s a game. The good reviews are from employees. Don’t believe the hype!