ABSOLUTE HOSPICE

Absolute hospice has been taking care of my dad for the last fifteen months until his passing. Emmy, Rachel, Donna, and Claudia we're fantastic. They listened to our concerns and helped where they could. They had a great team together with the Emmy and Shanna the social worker. About a year in a change was made to the head nurse and our social worker were changed to Tiffany as nurse and Robert, her husband as social worker. This seemed a little unethical. Robert accompanied her many times for her nurse visits with no apparent reason for being there. I'll have to check to see if we were billed for that. Neither ever had any solutions for the issues my dad was facing with his incontinence and uti. On numerous occasions our concerns about an ongoing urinary tract infections and ways to keep him dry we're ignored and no solutions offered. They were ignored until the infection eroded through the bladder wall and caused fistula openings through the skin. they were ignored until his skin tore from being wet all the time. according to tiffany, there was no infection because there was no fever. Most often there is no fever with bladder infections. she didn't know that there were products out there that may help such as booster pads for the underpants to pull the moisture away from him. I found that out on my own. Had we known about these things early on, he may not have had to suffer with all the open wounds from being bedridden. the end my Dad was mostly non verbal, but made meaningful nods of yes and no to questions up to the day of his passing. He was still able to drink water and swallow. When we, the family were discussing this the morning he passed, Tiffany, sitting in another room at the kitchen table interjected that when she was there a couple days before he was not making any meaningful communication. This was absolutely out of line and unprofessional for her to even interject anything. What benefit was there for her to even enter our conversation? she didn't listen when we told her he had an infection. she didn't listen when we needed help keeping him dry. she argued with us about his communication and the infection even after his passing. She was more concerned about being right than actually being there for our family.

Absolute hospice is a friendly and caring agency for the elderly and disabled and ill patients that need the extra care. I have been on palliative care for months, which means that I have nurses, medication, hospital bed, wheelchair, oxygen and other supplies loaned to me for as long as I need them. I’m grateful for everyone involved. THANK YOU

The entire staff was simply excellent Rachel Halleran was like family the way she cared for my dad and family. Thank you all for wonderful care at a difficult time

AMAZING staff!!! Communication and care about my mother for over a year was amazing! Special thanks to Veronica, Nicole, and especially Carolina! Thank you all for what you do!

I am giving a 5 star rating to commend the Director of Business Development, Veronica! She is one of the most compassionate persons that has assisted us in my father’s care. Thank you Veronica for being professional, knowledgeable, and extremely caring!!