Personal Care Assistant (PCA) Job Description
We are hiring for a newly expanded position to work on WEEKEND ROTATION (Sat/Sun). Hours are somewhat flexible but desire 10 AM - 6 PM. The position would require the candidate to work at the front desk / reception area and perform light cleaning duties through the front of the facility. Greet visitors and be the "go-to" person in a central location for staff, resident or visitor needs from 10am-4pm. From 4pm-6pm the candidate would perform dietary serving duties for the supper meal service listed below and clean up the dining room after meal service. SEE DIETARY DESCRIPTION BELOW · Responsible for the cleanliness of dining rooms including removing all dishes after each meal service, replacing table linens, setting tables, and stocking condiments/paper products and dining room accessories and cleaning tables/chairs/floors. · Provide assistance to the cooking staff in preparation and service of meals, beverages, and snacks. · Serve plated meals to senior residents understanding that each may have different dietary restriction, preferences, or needs in relation to meals. · Set up/clean up and maintain food supply of any buffet style, family style or special event food service. · Wash & store dishes, flatware and all equipment related to serving. · Stay abreast of dietary restrictions among the 48 residents including allergies and food preferences. Immediately communicate concerns to a clinical care partner or supervisor. Intervene when safety is a top priority. · Know and communicate the menu and be able to communicate resident needs between the residents and the kitchen team. · Follow cleaning schedules as defined by management to include cleaning defined common areas of the community. This includes dusting, moping, vacuuming, removing trash and cleaning/disinfecting bathrooms to maintain a high standard of cleanliness throughout the facility. · In the absence of a kitchen team member, assist with food delivery and shelf stocking. · Properly use janitorial equipment and supplies. · Recognize spills, stains, tears or other maintenance issues and bring to the attention of management. · Get to know each resident and their preferences to make their experience personal and provide customer service BEYOND their expectations. · Follow defined hygiene and safety codes while performing all duties. · Understand the community plans for fire/disaster/evacuation & assist care staff with resident needs in the event of an emergency. · Respect the rights, dignity and privacy of each resident throughout all interactions. · Respect the property of each resident as well as the facility and take care in handling personal belongings. · Respond promptly to resident requests and engages appropriate staff person if unable to fulfill resident needs/requests. · Adhere to The Grove Senior Living Employee Handbook, Employee Code of Conduct & all policy/procedures of the company. · Perform other department duties or special assignments as directed by management. KNOWLEDGE, SKILLS, & ABILITIES and JOB REQUIREMENTS: · High school diploma/GED preferred but not required. · Must be able to communicate effectively (written and oral) with residents, families, and staff. · Physically able to climb, bend over, kneel, stoop, crawl, push, pull, reach, carry and stand for extended periods of time, move dining room furniture and carry food trays. · Should be prepared to be on your feet 8-12 hours per day (excluding lunch and breaks). · Must be customer service oriented, able to multi-task and patient/compassionate towards seniors. · CPR/First Aid & Choking Prevention/Treatment training (provided through employer). · Must be able to adhere to a schedule, work independently and pay attention to detail. · Ability to work collaboratively with a team to achieve a common goal. · Must attend/complete all required training, in-service, orientation, and staff meetings. · TB skin test, drug screen and criminal background check required.