HIGHLAND SQUARE NURSING AND REHABILITATION

Highland Square Rehabilitation and Nursing has improved so much! It’s clean and smells good! The staff is super friendly. The management is responsive to resident requests and concerns.

First off, I'd like to note that every nurse and front desk receptionist has been pleasant and accommodating. This review reflects them in no way. They have been great. However, the administrator, director, and owner need to be held accountable. It's a complete DUMP here! I feel bad for the patients who have to stay here. Also the meal sizes are fit for a toddler and lack enough protein and everyone appears to be underweight. This place makes plenty of money to keep the residents fed but chooses to cut costs at the the patient's expense. The brochure can say all it wants, just look at the medicare dot gov inspections and rating for the home. It's way below average compared to others and for good reason.

Wonderful experience, I love the residents and staff we all work together as a team to get things done as needed to Help! Eachother out.

I like to be able to go on smoke break. They have vending machines where I can buy soda and snacks. The nurses and aids are all very nice to me. I really like my room.

This place is a joke, I was sent there for rehabilitation after a month long hospital stay. When I arrived they didn't know who or where I came from or why I was there. They decided to just throw me in room 200 until they figured it out. By morning they were coming at me telling me I had to take some substance abuse treatment classes to be there. NO, I'm not here for that, they say I have to or I will have to leave to open up the bed for someone else. They don't know what there doing, rude and ignorant. The place is disgustingly dirty. It's jail house food (sweat meat and unidentifiable) not fit for a dog! They gave me no care at all. I asked for a walker that was across the room and the nurse folded it up and set it against the wall, what is that about? I emptied my own infection bag myself 3 times while I was there, I was given no meds. And I swear there was something living in the wall it kept me awake and freaked out all night! THIS PLACE NEEDS TO BE SHUT DOWN!!!