CLIFTON HEALTHCARE CENTER

I AM CURRENTLY/UNFORTUNATELY IN THIS FACILITY RECOVERING FROM OPEN HEART SURGERY. I AM NOT BEING FED NUTRIOUSLY, I AM IN SIGNIFICANT POST-OP SURGICAL PAIN WHICH IS BEING TREATED WITH THE "BARE MINIMUM" IN PAIN MANAGEMENT OPTIONS. YOU ARE FED "CHILD'S PORTIONS" AND THE FOOD IS LITERALLY VERY SIMILAR TO JAIL FOOD. THE SECOND DAY I WAS HERE (SUNDAY) I WAS "FORGOTTEN" TO BE SERVED BREAKFAST AND LUNCH .... I BROUGHT THIS TO STAFF'S ATTENTION MULTIPLE TIMES ....... AND STILL ... NO BREAKFAST, NO LUNCH. DINNER ENDED UP BEING TWO COLD HOT DOGS ON SEMI-STALE WHITE BREAD. THE SURGICAL OPENING ON MY RIGHT LEG IS "SEEPING", PERIODIC BLEEDING AND THE OPENING IS TURNING INTO A "GASH". THE STAFF HERE MOSTLY COURTEOUS TO ME BUT A SIZABLE AMOUNT OF STAFF HERE ARE INCREDIBLY L A Z Y. THEY SIMPLY DO NOT WANT TO DO ONE IOTA MORE OF THEMSELVES THAN REQUIRED FOR THAT PAYCHECK. THERE IS A LOT OF DISSENSION HERE BETWEEN SOME EMPLOYEES AND A LOT OF DISSENSION HERE BETWEEN EMPLOYEES AND SOME PATIENTS! IT IS COMMONPLACE TO HEAR LOUD VOICES, BICKERING, AND SOMETIMES SINGING IN THE HALLWAYS LATE NIGHTS AND WEEKENDS WHEN MOST UPPER LEVEL MANAGEMENT IS NOT PRESENT. THAT "CALL BUTTON" ATTACHED TO YOUR BEDSIDE? YOU MAY OR MAY NOT GET A RESPONSE. LET'S JUST SAY THAT IT DEPENDS ON A LOT OF " VARIABLES" ..... "DEPENDS ON WHAT MOOD THEY'RE IN...." WHEN I FEEL PHYSICALLY STRONG ENOUGH I AM MOST LIKELY WALKING OUT OF HERE "AMA" .... GOD FORBID I WOULD HAVE A "CARDIAC EVENT" HERE AT CLIFTON HEALTHCARE, THERE'S NO TELLING HOW LONG I WOULD LAY HERE. DO NOT COME HERE.

Great experience for my aunt who has dementia. The staff is very friendly, supportive, and helpful. My aunt is happier there and always tells me how nice the staff is to her. The admissions and staff in office are very helpful and friendly. They have really helped me through this entire process of admitting and with paperwork. I would definitely recommend this place to anyone who is looking to place a family member in an assisted living facility. I appreciate everyone who works at Clifton. Thank you for caring about my aunt.

If there were a way to give negative stars for this place disguised as a nursing home, I would give it an unlimited amount of negative stars!!! My loved one is lying in hospice dying tonight because of these people and the lack of care they choose to provide for him. On Saturday, when there was a heat warning out, the staff of Clifton Healthcare thought it would be okay to leave a man who is 100% care, in a room with no air, no fan, and temps over 100 degrees in the room. So, by the time I arrived my loved one was critical and needed to be moved right away! Today I had to tell his three children that they weren't going to have a father much longer and it was all because some people just didn't care enough to do their jobs. Or at the very least have enough compassion to get him a fan or wash him off with some cold wash rags!!! What kind of people (and I use that term loosely) do they have filling positions there? Obviously either ones with no common sense or ones without a conscious. Please don't put your loved ones through that hell. Also all off the postive 5 star reviews are from different staff of the home. It kind of makes me wonder how much of a bonus each person got for their postive review.

I know this place have a lot of bad reviews but that was before they've made changes they are working on fixing the way they communicate with people and the care that patients receive. Andrea from admissions is absolutely an amazing person. she went out of her way to help me move my father from an abusive nursing home out of state to this one with very little notice. Ultra friendly staff. They broke down the paperwork with me step by step in terms that I can understand. I came and got a full tour of the entire facilities. Everyone gets treated the same way here whether they have Medicaid or private insurance. Upon arriving I've noticed that other patients are able to roll out to the smoking unit or just chill outside so they're not locked in their rooms like my father was at his previous place. The kitchen menus are very diverse and there is alternative if you are allergic to or don't like something. Vending machines inside the building on almost every floor. Family and loved ones can come visit anytime from opening to 9 p.m. the rooms are more spacious then his previous place. In conclusion this is just a brief report I see great potential and changes being made in this nursing home everyone is quick to post upsetting or negative comment but a lot of people have good experiences here but don't post anything give them a chance I have and it's taking a stress off of my shoulders.

My mom received the very best care by the nurses and CNAs during her stay. I witnessed first hand the attention and love that was readily given to her. But what touched me most was how my mother was cared for in the last days of her life.