RIDGECREST VILLAGE

I was debating to leave a review but honestly I needed to inform others out there do not allow your family members to live here I have seen many facilities but none comes to as horrible as this place. I came to check this place out and to ask questions for one of my loved ones and I was blown away and not in a good way. The outside looks beautiful. But the inside the smell is horrible while I got a tour of the place I noticed alot of room lights going off and being ignored the smell of pee and poop was so horrible its like they don't change the residence or they just leave the waiste in the room or maybe they have a horrible sewage problem. Observing this place I could tell the residence are not taken care of very well at all some are crying out for help and being told to be quiet. And to top it all off I asked to speak to someone in charge of the food I wanted to ask questions and see if they would let me see how the kitchen was kept since the rest of it was horrible. I was thankful they let me see the kitchen and ask questions.. the manager and some of the kitchen staff just don't care I heard racial comments and noticed they was picking on a light skinned young black man witch was so wrong and the manager didn't do anything about it but laugh and they stood around they made this young man do everything the discrimination was obserd I wish I would have gotten that young mans name he don't deserve that treatment and that treatment I don't want for my loved ones there was a roach spotted and before I could say something the young man said something but was discreet about it im thankful i was listening hard and already seen it and right then and there the manager threatened to fire him and spoke so poorly to him I hope and pray they didn't fire him. He had the cleanest appearance and the only one cleaning.Between the treatment I observed along with the roaches and mold smell and dirty kitchen I will not bring my loved ones here nor recommend this place to anyone.

Caring doesn't exist in this care facility. It's a beautiful place just no caring. Took 4 hrs and 3 request to get Tylenol for pain after having knee replacement. No one answers nurse calls at night for anything I guess it interrupts party time. You tell me!!!

Best decision we made to move to Ridgecrest Village in July of 2013. No worry living, it's all taken care of. We no longer have to maintain a home, Lawn care, snow removal, housekeeping is done for us & so much more. With all the activities you can be as busy as you want. Included is just one of the fmany fun times. Take a tour and betcha you make the decision to make the move to Ridgecrest Village, the residents and staff will be your extended family.

Friendly and helpful staff. My mother in law has been there almost 4 years now and has always received excellent care. She is up everyday, dressed, hair combed and need made. Great nursing facility. Highly recommend. This is coming from a nurses point of view.

The doctor that’s in charge is horrible! Took him 2 days and countless times asking for my grandmother to get cough medicine, the cough got worse and we mentioned several times to get her a scan to check for pneumonia after 6 hours and still nothing ordered to do i she had to go to the hospital where she had pneumonia. Nurses were pretty good but don’t expect the doctor to care at all and do anything fast.