AVAMERE REHABILITATION OF EUGENE

I was apprehensive about this place after reading reviews, but they far exceeded my expectations and desires. Years ago I was a delivery driver and got to deliver packages to ALL of the care facilities in town. There were some frightening ones that you wouldn't want to leave your loved ones at. The reviews led me to believe this might be one of those places. THIS PLACE WAS A GODSEND. Let me begin by stating that the food is actually good here. Most places like this have disgusting food. This place has excellent food that my father would actually look forward to. Like the person who is making it actually cares. The staff at the facility actually do care. Even the billing administrator was helpful. This place also doesn't have the "old wasting away smell" that some hospitals have. My dad actually liked the people taking care of him. They did a great job taking care of him. They weren't even weird about me going to visit him at 11:00 at night when I needed to (weird work hours). The physical therapy rehabilitation people are also top notch. I have to also give a special shout-out to the nurses and the care staff. That is a thankless job, but THANK YOU SO MUCH for all you did for us. My grandfather suffered from poor care at facilities in Portland that likely hastened his demise. I was delighted that with these people on my side we didn't have to worry about the same thing happening. You can trust this place with your loved ones!

Amazing staff! Calm, friendly, helpful folks work here. Mom spent 5 days in post-op rehab. They kept her spirits up and everyone had a great sense of humor! She usually never had to wait more than a couple of minutes after pushing the button for someone to come help. They did offer a wide variety of food choices. Some definitely better than others. But all in all satisfactory. The facility itself is drab and run down. The furniture is old and it could definitely be cleaner. We went ahead and brought in cleaning supplies and cleaned the room ourselves and felt a lot better about it. Had it been perfectly clean, they would get a five-star review from me.

A couple days after surgery social services brought me a list of care facilities for post surgery strengthening. WHO ever thinks about these things? Not me. All the reviews were similar… reviews of these facilities are generally not favorable. I looked over the list for quite a while along with my kids. One night at Riverbend Hospital this older cna quietly mentioned Avamere on chambers. She said it was good, and that a friend of hers worked there. Maybe she was an angel. I don’t have a single negative thing to say about this place. there’s too many people to name, they know who they are. The nursing staff, the aids, housekeeping, the kitchen, occupational/physical therapy, management… THE STAFF IS TOP TIER! Absolutely first rate! The food was a pleasant surprise, I twice had lasagna that reminded my of my mother! I met a lot of people. Even made a few friends. People from far outside of Eugene brought their family members there… I experienced a few of these facilities when my parents would need care post op, in their later years. None this good. I give Avamere on Chambers in Eugene five stars. I would not hesitate to recommend this place to family and friends.

I don't think the 2 rating is fair the staff are all nice and do there job there are one or two that you have to prod at but all you have to do is ask and they will help you out if you want to run your moutb and talk down to them you will still het what you need but not as friendly. I think of what this profession puts up with i admire them. I had a problem the medic came grab a chair and asked me what she could do to make it better for me we talked made a plan no more problem. The biggest problem seems to be at night and cleanly ness I hope i never have to come back except to visit someone because that would mean i was hurt. Coffee isnt bad either Gary

This facility is not run in a professional manner. They answer the phone "hello" in a disinterested tone. I always have to ask "is this Avamere on Chambers?" How about identifying yourself? I called because a friend of mine is in there and the phone doesn't ring in her room, therefore I can't get ahold of her to see how she is doing. I have been on hold right now for 19 minutes while someone was going to walk down to her room to check the phone? How hard can it be to get back to the phone and let me know they are actually doing something? Their customer service & unprofessional manner makes me question how well they care for their patients. Still holding..23 minutes. Unacceptable.