AVANTARA LAKE ZURICH

My mother has been a resident for about 18 months thus far. I couldn't be happier with the treatment she gotten there. Nursing facilities are difficult places, we all know that, but the staff, without exception, has been so kind and patient with her. They answer my questions, and keep me updated on a regular basis. Most importantly my mom feels she has been well cared for and tells me that on a regular basis. As a family we were so fortunate to find Avantara Lake Zurich, we're grateful for their hard work and dedication.

My mother has been at Avantara for about a year and the difference from that summer to this summer is a complete 180 and I could not be happier. Not only has her health improved, but her cognition and demeanor have improved in a very positive direction. She was previously at another facility who's service was extremely poor, but the move to Avantara was exactly the right one! They actually helped her heal from the previous facility and their neglect. On the 3rd floor, the staff has taken such amazing care of her and their attention to detail is really amazing. They are very communicative with her, myself and our family and take care to ensure my mom is always happy. Special shout outs go to Epi (my mom always appreciates her cold Diet Pepsi), Myriam, Luz, Steven, Raj, and Earl! Honestly, I would shout out the whole floor as there are many who I have not had the pleasure with interacting as much but the team works well together. My mother has been in some form of assisted living/SNF for 12 years and Avantara has outshined them all. In fact, many years ago after a joint replacement, my mother had a short stay at the facility, however, it was under another name and management. She did NOT have a positive experience there, but I am glad I gave them another shot seeing as they were under new management. No regrets here! They have also made some very nice upgrades to the building as well and hoping that some more come to 2nd and 3rd floors soon! Jane and her staff in memory care do really care about the residents and have a very well run floor. Thank you so much for the care you show the residents every day!

My grandfather was recently admitted to Avantara Lake Zurich, and I cannot express enough how impressed we've been with his care. The staff has been truly incredible, going above and beyond to ensure his comfort and well-being. From the moment he arrived, everyone has been so attentive, compassionate, and professional. Beyond the exceptional care, my grandfather has been very happy with the food, which is a huge relief! Overall, he is very happy with his care at the facility, and that brings immense peace of mind to our family. We are so grateful for the wonderful environment Avantara Lake Zurich provides.

My mom has been a patient at Avantara for the past 3 1/2 weeks. She is getting such great care and the staff is truly fabulous. She talks so highly about everyone. I live in the neighborhood, so I am lucky to be able to visit my mom on an almost daily basis and I am able to witness all of this myself!! Just to name a few, Nathan, Patty, Carol, Jessica, etc... they have been so great to my mom. I highly recommend Avantara for anyone that needs a rehab facility. Also they are in the process of remodeling & it is so clean and inviting to visit. I'm very thankful for Avantara!

My mom was a resident in long term care at Avantara Lake Zurich for many years. Although there were many ups and downs with her care and communication with staff over the years, there were some exceptional staff members who went over and beyond. I am extremely grateful for Nurse Mel Z., Nursing Supervisor Gladys, and CNAs Anna and Neel for their excellent and personalized care, knowledge, communication, patience, humor, and treating my mom like family, with love and respect. A special thank you to Nurse Mel for praying with my mom, singing to her, always checking on her, and making sure my mom was comfortable during her last difficult months. Thank you for taking care of my mom, deep gratitude to you all. God bless.