BIXBY KNOLLS TOWERS HEALTH CARE & REHAB CENTER

My father is currently here. Now that my mother is going to be back in home I’m going to try and get him home. So far I do not have one nice thing to say about this place. My father was transferred here from the hospital when I was at work. I have pictures that my fiancé took when my father was transported here at 8pm. At 9:40am I got a call from this place saying they called 911 for my father because he said he couldn’t breath. I went to the ER and the nurse told me the EMTs told him when they arrived my dad was not connected to any oxygen. He has been of 3-5 oxygen for the past month he can’t go 30 min without it. When he arrived at the ER all the test showed a lack in oxygen. After a very long day at the ER at midnight the RMT brought him back and you better believe I stayed to make shore he was settled in properly this time. I also have pictures of how my dad was at the hospital and left. The next morning I get 2 phone calls from my dad, my has had several mini strokes so he barely can talk but he clear as day “they treat me like shit take me home” I went to the location to find a staff member changing him. I noticed the pink blanket and transportation mat he came in were missing. I asked the staff member what happened to it and she said I don’t know. I asked again this time she said they might have needed the mat for another patient. At this point anther staff member comes in to help the first on roll my dad over to put a pad under him. I asked this staff member about my dad’s transportation mat that he arrived in last night. That’s when the story changed to housekeeping must have taken it to clean it. Then she asked if I had his name on it…. (no one even introduced themselves to me this is our first couple of hours interacting with you how em i suppose to know your going to take my dads stuff and I need to put a name on things! No has explained anything to me!) I tell her no she said they would look for it I asked about it 2 more times before I need to leave to work. You better believe I had my fiancé ask when he got there. They told him they don’t know it’s lost. My father has no mobility what ever position you leave him in bed is where he’s staying if he doesn't fall over. That mat was the only thing helping to move him with out causing him agonizing pain. I am not at all happy about this. If anything changes I will update this review.

My mother is currently a resident at Bixby Towers Post Acute Rehab and from the day of her admission, the staff have been nothing more than accommodating. It is a clean facility and the nurses are very attentive to my mother's needs and they fulfill any requests right away. It's my mother's first time at a nursing home and she says that she enjoys being at the facility. My mom had this chronic wound in her hand that was not healing, but Bixby healed it! Different specialists to take care of her different needs have been present. The nursing staff have been so amazing! I'm happy that she is happy, and we are all thankful of the Bixby Towers staff. Keep up the great work!

⸻ My mom was admitted to this facility for post-rehab recovery following her ICD implant, and we couldn’t be happier with the care she received. From the start, the staff were professional, kind, and attentive. They made her feel comfortable and well cared for throughout her stay. The facility itself is very clean and well-maintained, which gave us peace of mind. Most importantly, my mom’s health noticeably improved during her time here, and she even told us how much she enjoys being there — which speaks volumes. We’re grateful for the support and care she’s received and would definitely recommend this place to others seeking a compassionate rehab environment. Awesome MDS coordinator and staff! Thank you!

I had a horrible experience there and would warn anybody not to go there The food was rich and not good for the heart, a woman snuck into my room the first night and tried to steal my belongings (terrifying), and thogh I asked the director many times to be sur e my new meds were called into my pharmacy, my heart meds were not there (terrifying, again). Don't go there!

This place is a mess filled with “healthcare professionals” who aren’t trained properly. Mistakes are being made way too often here. A total lack of accountability from those in charge. This place also cannot keep good staff members, there are always new employees being “trained”! Don’t even get me started on the night shift and patients left in their own messes all night long. I’ve personally observed call lights going unanswered, especially at night! I’ve complained so many times and nothing ever gets done unless the state shows up!