PALOS HEIGHTS REHABILITATION

Skilled Nursing Facility | Medicare and Medicaid Certified
193 Licensed Beds
Address:
13259 South Central Avenue
Palos Heights, IL 60463

About

Palos Heights Rehabilitation is a 193 Bed Medicare And Medicaid Certified Nursing Home located in Palos Heights, IL. Palos Heights Rehabilitation is certified by the Centers for Medicare & Medicaid Services (CMS) and they provide skilled nursing services to patients in a post-acute care setting. Palos Heights Rehabilitation can be contacted at (708) 597-1000 for more information.

Skilled Nursing Facilities are one of the Medicare certified provider types who are participate in the CMS Quality initiatives in order to accept Medicare for payment. To learn more Skilled Nursing Facility quality measure performances, Medicare five star ratings, survey report information, patient-to-staffing ratios and more, please view the Medicare Report for Palos Heights Rehabilitation.

Employment Opportunities

$2000 Sign- On Bonus! Palos Heights Rehabilitation Center is a high quality, skilled nursing facility with long term and short term care. We're looking for dedicated and caring CNAs to join our won...

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Reviews

2.5 / 5 ★★★★★ (66 reviews)
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Jennifer Jefferson • a year ago
I can honestly say that I was treated like royalty at Palos Heights Rehab. Everyone came to introduce themselves to me and what their job was. My light was answered promptly. The food was good. It was so many people that went above and beyond their job duty. Tiff, Ryan, Joy, Joe, Jade, Rose, Tasha, Kalyssa, Angela, Deanna, Crystal, and those are just the names I can remember. There was no one who didn't do their job. I would definitely refer that rehab center. They also let family decorate your room so your more comfy with your stay. Oh yeah visiting hours are 24 hrs. You never have to be alone.
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Taneyah Clark • 9 months ago
THIS PLACE NEEDS TO BE CLOSED DOWN AND INVESTIGATED! The amount of neglect they show towards these patients is insane. They wont feed them, wont change their diapers, wont check on your patient, and wont even care about your patient. One day i came into my granny room and she was faced towards the wall in the dark by herself like someone put her there (As seen in photo). Its full of messy employees who dont want to do their job like They couldn’t even write the doctor’s names on the board everyday like their SUPPOSED TO. My grandmother was a patient who just sadly passed due this rehab center not feeding her while in her care. Moreover, Im very upset at the fact that we trusted these people and they did her so wrong. They also have rats and when asked about it the worker said “probably yea”. PLEASE GET YOUR FAMILY OUT OF HERE ! THEYRE NOT BEING TAKEN CARE OF.
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Rebecca Hart • a year ago
This place is absolutely HORRIBLE. We constantly had to listen to the director of nursing verbally abusing staff and my family member was severely neglected. She developed sepsis and was undiagnosed for a long time and they never brushed her hair so it had to be cut off. Basic hygiene isn’t kept up with…the easiest thing to manage and they have a hard time doing it!!! The whole nursing staff and this is including the wound nurse are extremely unprofessional and very rude to patients and family! I wasn’t going to leave a review but it’s not just my family! Do not send your love one here.
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Victoria M. Ruggio • a year ago
I’m pleased to say that all my concerns were addressed promptly. I have a friend in the facility that spoke highly about staff. In the visits that I participated in, my friend was taken care of and treated with dignity and professionalism, with exceptional privacy.The reason I give 4 stars is because water filters were due for a change. Ice machine was not working and the check-in kiosk needed to be sanitized when I checked in. I know with the diligent higher personnel, housekeeping will address and I’ll be back to give 5 stars. Thank you for following up and maintaining HIPPA standards and keeping my friend safe.
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Joe Urbauer • a year ago
The place is a total dump and their idea of OT and PT was a joke. I had to private pay for my father to go here after a hospital stay and his insurance denied him a rehab stay. The nurses and CNAs were nice. But the rooms and building were not well kept, the food was horrible and the building smelled of urine. My father had one day left on his stay before having to go back to the hospital again. This was in mid April of 2024. I was told I the unused day refunded in 15 days. It is now July 1st and I still have not seen my refunded money and have gotten every excuse under the sun that they have not paid me back. STAY AS FAR AWAY FROM THIS FACILITY AS YOU CAN!!! Unless you want to be lied to when it comes time to being refunded money and or you want your loved one to stay in a disgusting dirty room.
View 66 Google Reviews

Medicare Star Ratings History

Quarterly Performance for Palos Heights Rehabilitation, 2013-2024 (View Current Ratings on Medicare.gov)
Source: medicare.gov

Average Direct Care Minutes Per Resident (Per Day)

Quarterly Performance for Nursing and Physical Therapy Direct Care Minutes for Palos Heights Rehabilitation, 2013-2024
Source: medicare.gov
Average Direct Care Minutes Per Resident Per Day information is based on data submitted to the Centers for Medicare & Medicaid Services (CMS) by Palos Heights Rehabilitation. For informational purposes only.
PALOS HEIGHTS REHABILITATION
Overall Rating
2/5 stars
Quality Measures
1/5 stars
Health Inspections
3/5 stars
Staffing
2/5 stars
Star Ratings are based on Medicare Nursing Home Compare Data as of November 23, 2024. View Medicare star rating performance history exclusively on CareListings.
Average Direct Care Per Resident (Per Day)
Certified Nursing Assistants (CNA)
117 minutes
Licensed Practical Nurses (LPN)
47 minutes
Registered Nurses
(RN)
47 minutes
Physical Therapy
(PT)
1 minutes
Average direct care minutes per resident per day are based on Medicare Nursing Home Compare data as of November 23, 2024.
Services Offered
YesActivities
YesClinical Laboratory
YesDental Services
YesDiagnostic X-Ray
YesDietary Services
YesHousekeeping
YesMental Health
YesNursing
YesOccupational Therapy
YesOrganized Resident Group
YesPharmacy
YesPhysical Therapy
YesPhysician Services
YesPhysician Extenders
YesPodiatric
YesOther Activities
YesSocial Services
YesSocial Work
YesSpeech Pathology
YesTherapeutic Recreation
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