Morningstar at Jordan

Update: I cannot respond to MorningStar’s response to my review, so I will reply here. The fact that they have a record of my visit to their facility but no record of my family member staying at their Arapahoe & Jordan facility speaks for itself. Yes, she stayed at their facility for a little over a month. Enough said. They literally proved my point. I’m very sorry to see this and am deeply disappointed. Please do your research on what level of nursing your loved one needs before moving them into this facility. There is a HUGE disconnect between the nursing staff, management, and families. Our family member was only here a month and had bed sores when we moved her out, the nurses knew about it and didn’t tell the manager or our family. We were in the management office weekly about the care that was not being given on a daily basis. The nurses don’t tell the management about realistic patient needs or any change to their needs, and the management doesn’t check up on the nursing staff for updates and changes. Management does not relay important care information to families. Our family was NOT told at any time that our family member needed more intensive skilled nursing at a different facility. They neglected her, kept getting confused about her required meds, and did not give her the level of care she required at the time. Thank goodness we there on a daily basis to check on things and visit, other wise things might have taken a really bad turn. I do NOT recommend this facility unless your family member is highly functional, everything will slip through the cracks …

This is our 2nd go around at MS Jordan so that says a lot. This place is great! My father could live independently but is helping with mom, so they have made accomadations for their living style even though it is Assisted Living and Memory Care only. The staff is helpful, responsive and caring. Of course this decision isn't ideal, everyone would like to stay in their homes but if that isn't an option for you, come to MS Jordan!

I was so lucky to find MS Jordan-assisted living for my dad. From my first meeting with Maureen Till, until I moved my dad in, Jacqueline, Brad, Leigh and all of the caregiving support staff were wonderful and exceptionally caring. It is not easy moving a parent to an assisted living center from their home, but MS Jordan staff went out of their way to help my dad to adjust to his new home and to make friends. They helped me to sleep better at night knowing my dad was being cared for. My dad is a retired veteran and I also LOVE the way they honor veterans for their service.I highly recommend MS Jordan if you need a place for support for your loved one. MS Jordan, thank you!!!

I stopped into this facility on the spur of the moment to get a brochure. I am considering a move for my sister from independent living in Florida to an assisted living facility close to my home. I was pleasantly surprised that the Director, Maureen, was able to make some time to speak with me. She was very knowledgeable, and genuinely interested about the needs of my sister. She gave me valuable insight and suggestions regarding resources we could look into prior to making a major move for my sister. We aren’t ready to make that decision for a few months, but I plan to come back for an appointment to learn more about MorningStar and their vision and mission. This will help me decide if this is the best fit for my elderly sister.

The staff is so pleasant and welcoming. I’ve never felt more comfortable with a place to leave a loved one. Shelby Bulfer is an excellent director who makes every resident feel at home. The activities they do are fun and exciting. I would recommend this facility to anyone who needs extra care for a family member.