Mill Creek Village-Assisted Living by Americare

My mother Roxie Grant was a resident of Mill Creek for four years. My mom passed at 102 years of age. Her last years were spent in peace and respect because of the loving care given by the staff. As my mother’s primary caregiver the staff at Mill Creek treated me and my family like family. I know several of the staff loved my mother and gave her the greatest care. When my mother passed several staff members attended her funeral. This was unbelievable to see. Thank you Mill Creek Village for loving and caring for my mother.

Our mom was in assisted living and then in memory care at Mill Creek. Over the three years she had the best care we could have imagined. She was always treated respectfully and the Staff treated her like loved family. When we were visiting the staff was always welcoming and kind to us. We never saw anyone having a bad day. We will always be so thankful for the great caregivers at Mill Creek.

We've found the "cottage" where we're living quite comfortable, and much more spacious than we would have expected in a retirement village. The grounds are nicely landscaped, and attended to on a regular basis. The staff is friendly. On the minus side: three housekeepers have come and gone in the 18 months we've been here, as has the activities director assigned to our Independent Living area. The maintenance guy is gone and not yet replaced. The weekly "light housekeeping" service includes dusting, mopping, vacuuming, removing garbage and recyclables, but no furniture dusting. The windows were hosed but not washed. There has been no "yearly deep cleaning." In our estimation, the meals leave a lot to be desired in terms of taste, variety and presentation. The monthly rent is on the high side. At the moment, six of the 15 units are vacant. Is there a marketing campaign to attract more residents?

I have visited my parents many times since they moved into Mill Creek Village. The staff is always kind and caring. They understand the needs of seniors in assisted living.

Staff is very friendly and accommodating! Nice clean rooms. Fun activities offered.