Brookdale Trillium Crossing

I have had wonderful health improvements by enjoying the aquatic exercise classes at the indoor swimming pool and hot tub. Live entertainment every Friday is wonderful. It’s a real pleasure getting to know my neighbors and everyone is very caring. A close knit community.

I am submitting this for my mother: My husband was needing more care before he passed and the employees at Brookdale were so helpful and accommodating. When we had to use that pull cord when he fell, the response time was quick. My husband recently passed and I have chosen to remain at Brookdale Trillium Crossing because it feels more like home to me. The employees are so friendly, helpful, and very caring. I highly recommend Brookdale Trillium to others.

It was a nice move at first for my mother to continue to improve after her stroke. Once she was there they kept adding charges to my fathers billing and it was very costly. It has become very nursing home like in the past few months. Hard to schedule transportation, pushed back on concerns brought up, & over all safety concerns not addressed. The apartments are not updated and lack several handicap features that made brushing teeth, showering and getting a drink of water from a wheelchair difficult. Honestly look around at options, for the money the care was not as expected.

If you are needing a nursing/medical care facility please do a thorough research of this facility. The facility management team at Trillium Crossing has a lack of communication, lack of follow up with concerns. You are just a number there, no real feel of care or concern for the resident. You must go daily to be an advocate for your family or friend who lives there to see they are receiving the care that is needed. Make and leave instructions for what should be done and hope that it is. Overall I do not recommend Trillium Crossing for a person needing nursing/medical care.

My mom has lived in Brookdale Trillium Crossing for almost 2 years and she loves it there. Her apartment is comfortable and feels like home to her. The residents are all so friendly, and the staff has really gone out of their way to take care of everyone. It’s been very challenging during the pandemic, but everyone has a smile on their face and does their best to keep the residents safe and comfortable. When my mom stopped driving and didn’t want to cook any more, it made so much sense for her to move here and we’re both glad she did!