Eskaton Lodge Granite Bay

The staff is great and the location is quiet. Unfortunately, ever since the last head chef left 1 month ago, the food quality went from excellent to awful. The food now has no taste, dry, cold and boring. I suspect it came from previously frozen cafeteria food. The dessert looks like it came from Costco. For the price you paid to stay here, you would expect more. A lot more. Recommend eat at the restaurant at least 2x before you sign up.

This is a lovely place. As a family, we are very grateful this level of care and community is an option for our mom. The residents are friendly and go out of their way to greet new comers. The staff at Eskaton are long term professionals who seem happy to make the lives of others comfortable. This is a welcoming assisted living option.

My Grandmother lives here and I sometimes spend the night with her. The staff and the level of care is outstanding! I love when they walk in her room to help her and how kind and gentle they are with her! They never make her feel down and always try to help her. Kristy has gone above and beyond for her and for our family. I wish I lived here! The food is awesome and there is always something to do for the residents. If you have a loved one that needs this level of care and pampering this is the place to go. Thank you to ALL the staff at Eskaton, especially those who have treated my Gami like there own❤️❤️❤️❤️

My parents moved to Eskaton, Granite Bay 9 months ago. I had looked extensively in our area before they moved. What stood out to me was the staff, the care of the residents, and what was being provided for the cost. This place is among the more costly assisted living places in the area, and worth every penny in my opinion. Pamela and Sarah run the residential move ins and anything to do with the contracts, etc. They were instrumental in giving us all the data we needed to decide whether Eskaton was for us. I can't say enough on how smooth the move in was because of Pamela and Sarah, and how friendly and helpful all staff were in every respect while doing so. They are always around to lend a hand, help with questions, or just chat. I have not personally met the director, Kim, but my Mom has been so impressed with how she has handled a few requests, and even offered extra help when it was needed. 9 months in and the staff have continued to be helpful in all respects. Dina, the activity director, has been instrumental in putting on so many wonderful events, holidays, and monthly themes, that my husband and I look forward to being a part of them. They go all out on the food, decorations, and entertainment. I am looking forward to the mother-daughter charcuterie/wine pairing happening for Mother's Day next weekend. Family is invited to participate in many events, and we enjoy getting to know the residents and spending time with my parents onsite in an environment that brings them joy, while not having to travel if they don't want to. Outside events are available as well, in the Eskaton van, in addition to doctor's appointments, and weekly excursions to shops, etc. I am amazed that Dina is always looking for more and more ways to incorporate the requests of residents, and she does so, going even beyond expectations for special events. I have heard that most places do not provide good food in these establishments. Although I wouldn't call the food always 5 stars, I will say that Eskaton does provide very tasty dishes and many choices of healthy dishes, that have to meet requirements of the state, while being flexible to meet the many health needs of the residents. Their bistro menu is unusual in that you can get a choice of food off of a long list of food anytime of day during their dining hours, so no one goes hungry. Do you have an appointment and can't make it for the lunch hours, then you can order from this menu at a different time. And many of the dishes are very delicious and restaurant quality. Especially those served for events. They take allergies and health food needs very seriously, and I am impressed with how they accommodate the residents with their food needs. The head Chef and other chefs can be seen in the dining room and are so friendly and care about the residents. The head Chef has worked with my Mom and others on their specific diets, to make sure that they have enough choices for their particular health needs, even stocking specific items if requested, and within their ability. The reception area has so many wonderful women in that area, too many to name, but each so special in how they greet and help my parents. It's not only a reception area, but a place to chat and get a hug or help if needed. They are first to be notified in case of emergency, and they respond quickly. They assist in so many ways, too numerous to mention. The many aids and caregivers are friendly and provide many types of help, depending on the need of the resident. My Mom has remarked that they have become part of the Eskaton family and she is establishing a great relationship with those that care for her. I could go on an on about how pretty Eskaton is, and how safe, and beautiful the surrounding area is. It does not have a pool, or golf, or other amenities that another place may have, but this is not something my parents want or need. This is an assisted living place, that also provides for independent living, and provides the services that many residents appreciate.

Eskaton was a great experience for my elderly mom. From Sarah and the leadership team welcoming her to the facility, to the warm welcome at the front desk each visit, to the patience and kindness with the kitchen staff, to the friendly encounters with housekeeping, and especially the care and concern of the caregivers and MedTechs. This was her second assisted living facility, and I know that food and kitchen are always a source of discussion. Not only was the food good, but Justin and his team go out of their way to get the feedback and concerns of the residents. They even restructured their “resident council” to ensure that constructive conversations took place. Kristy and her team of caregivers and MedTechs are very kind, compassionate, patient and caring – notwithstanding the resident’s good or challenging mood. That was especially true when my mom was going through the dying process – the entire team stepped up beyond words. When I had to leave mom’s side, I had great confidence that she would be attended to and cared for in my absence. Our family has immense gratitude for the care mom received at Eskaton Lodge Granite Bay.