Mon-Fri: 9:00 AM - 6:00 PM
Sat-Sun: 10:00 AM - 4:00 PM
Professional Assistance for Seniors
Professional Assistance for Seniors
Professional Assistance for Seniors is a homecare agency serving Rochester, New York and surrounding areas. Homecare agencies provide non-medical personal care services that allow individuals to remain safely in their homes while receiving assistance with daily activities.
Services provided by homecare agencies typically include personal care assistance (bathing, dressing, grooming), companionship, meal preparation, light housekeeping, medication reminders, transportation to appointments, and respite care for family caregivers.
In New York, homecare agencies are typically regulated by the New York State Department of Health and generally must maintain a Licensed Home Care Services Agency (LHCSA) License. New York requires licensure as a Licensed Home Care Services Agency for most home care services.
Payment Options: In New York, Medicaid may help pay for homecare services through programs like Medicaid Managed Long Term Care (MLTC). These Home and Community-Based Services (HCBS) waivers help eligible individuals receive care at home instead of in an institutional setting. Contact New York Department of Health or visit https://www.health.ny.gov/health_care/medicaid/program/longterm/ to learn about eligibility and how to apply.
When selecting a homecare agency, consider factors such as caregiver screening procedures, training requirements, supervision practices, and the agency's responsiveness to client needs and concerns. Visit New York State Department of Health for more information about homecare services in New York.
Licensing requirements and regulations may change. We recommend verifying current requirements directly with your state's licensing agency.
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We acquired 24/7 aide services for our 94 yr old Father who had broken his leg back in March. In order for the rehab facility to release him we had to have round the clock care for him. From the initial meeting to currently we have only experienced professionalism and the best customer service possible from the office staff through to the aides. Totally impressed how the manager would meet at the house each aide that had a shift for the first time to introduce them to my parents. Everyone has been extremely accommodating as the recovery journey continues. We would highly recommend this agency to others. Actually I have passed along your name all ready. Thank you all so very much.
I've known Joy for many years, and it has been wonderful watching her grow the business so her amazing caregivers can provide services for more people in the community. What a terrific organization! Highly recommended.
These are good people. They provided aides to us at home for my husband whose main problem is dementia. Never once did they fail to have someone for us. We had 3 really outstanding people and most importantly, my husband related well to everyone. We had to discontinue only because of an admission to the hospital and on release he will be going to a memory care home. If he could safely be at home we'd still be having aides from Home Instead.
Home Instead is a fabulous home care agency. I have been using them since this summer for in home care for my sister. When she was being discharged, they were able to get someone in the home the next day. The care is exceptional, compassionate and professional. We have worked with Companions, Home Health Aides and Nurses, all wonderful. Lori Myers was easy to work with and fantastic at meeting our needs. I cannot recommend them enough. I work in home care professionally for many years for a different agency. Home Instead does it right.
Jim and I would like you to know how much we appreciate everyone at Professional Assistance for Seniors. Joy, Laurie, Noah, and especially the care givers have been wonderful. From working with us to develop an individualized care plan to making sure someone is always there at the scheduled time, has been so helpful. And everyone is always so cheerful! We have grown especially fond of Hasina and Carey. Thank you both for going above and beyond to make the time spent with him so enjoyable.
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