Mon-Fri: 9:00 AM - 6:00 PM
Sat-Sun: 10:00 AM - 4:00 PM
Soft Touch Home Care
Soft Touch Home Care
Soft Touch Home Care is a homecare agency serving San Antonio, Texas and surrounding areas. Homecare agencies provide non-medical personal care services that allow individuals to remain safely in their homes while receiving assistance with daily activities.
Services provided by homecare agencies typically include personal care assistance (bathing, dressing, grooming), companionship, meal preparation, light housekeeping, medication reminders, transportation to appointments, and respite care for family caregivers.
In Texas, homecare agencies are typically regulated by the Texas Health and Human Services Commission and generally must maintain a Personal Assistance Services (PAS) Agency License. Texas requires licensure as a Personal Assistance Services Agency for non-medical home care.
Payment Options: In Texas, Medicaid may help pay for homecare services through programs like STAR+PLUS, Community Living Assistance and Support Services (CLASS). These Home and Community-Based Services (HCBS) waivers help eligible individuals receive care at home instead of in an institutional setting. Contact Texas Health and Human Services or visit https://www.hhs.texas.gov/services/health/medicaid-chip/programs-services/long-term-care to learn about eligibility and how to apply.
When selecting a homecare agency, consider factors such as caregiver screening procedures, training requirements, supervision practices, and the agency's responsiveness to client needs and concerns. Visit Texas Health and Human Services Commission for more information about homecare services in Texas.
Licensing requirements and regulations may change. We recommend verifying current requirements directly with your state's licensing agency.
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Reviews
I have been working with this company for about 2 years and I have never had a bad experience. The ladies in the office are always very friendly and very helpful. I have not had one bad experience yet and would definitely recommend to others looking for a company to work with.
If I could rate 0 I would they dont care for the needs of patients , they take messages but never call back terrible staff they get paid to do nothing !!!!!
This place is horrible. They do not care about their clients, they are more concerned with their employee. My mom and I called to ask them some questions and they told us that the agency could not service my mom because of where she lived but when the insurance company called them they said yes and took the contract. In the 4 weeks they had a contract with my mom, the agency only sent a provider about 10 days total and never a floater on the days there was no provider. Management was rude and when questioned and kept saying we are looking but we can't find anyone, yet no floater until then. Then their provider complained about my mom because my mom didn't like her and the agency gave my mom a hard time for upsetting their provider, by the way my mom is 83. This company lies, go with someone else, we did.
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