Care From the Heart in Home Services
Care From the Heart in Home Services
★★★★★ 4.0 (40 reviews)
Home Care Agency
3141 Paul Sweet Rd, Santa Cruz, CA
Hours of Operation
Mon-Fri: 9:00 AM - 6:00 PM
Sat-Sun: 10:00 AM - 4:00 PM
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Care From the Heart in Home Services

Home Care Agency
3141 Paul Sweet Rd,
Santa Cruz, CA
Hours of Operation
About

Care From the Heart in Home Services

Our mission is to care and render a heartfelt experience where our patients and families feel safe and honored. What Care From The Heart Does To preserve dignity, protect independence and provide professional care for our clients and their loved ones. Care From The Heart In Home Services encompasses a large range of health and social services in our community. Our team is ready to help, listen, and acknowledge your needs with hands-on commitment to support you with respect and compassion. Who We Are Care From The Heart started in 1995 with two employees, three clients, and one referring partner. As of today, Care From The Heart has served hundreds of families within our community. By placing their trust in us to care for their loved ones, these families have forever enriched our lives. Care From the Heart is family owned and operated by Jeff Tucker, a firefighter, and Jackie Tucker, a nurse. Our vision is to serve families in need of care giving with gratitude, dignity and respect. Additionally, we partner with other health professional organizations, including the Alzheimer's Association of Santa Cruz and are members of the American Society on Aging (ASA) and the California Association for Health Services at Home (CAHSAH). How We Care For You When you contact us, to inquire about our services, a licensed nurse or case manager is available to speak to you to discuss proper utilization of services and available resources. Once we are able to determine your needs, we can make arrangements to conduct a complimentary care assessment, either in our office or at your home. Often the call comes just before you're returning home from a hospital or rehabilitation facility. Our Case Manager is able to assign a member of our team to provide care to you, or your loved one, within a 2-3 hour window. We pride ourselves on our ability to staff assignments on an emergency basis. Why Choose Care From The Heart At no cost, you have a Nurse on Call 24/7 We honor our commitment to your family, by ensuring a care provider is always available and ready to serve you A medication program to discuss prescriptions and refill pill boxes, is available on Wednesday's by appointment Licensed, Bonded, and Insured
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Specialties

Specialized care programs tailored to unique health needs

Service Area Coverage

Providing exceptional home care services in 8 ZIP code areas

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Accepted Insurances

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Care From the Heart in Home Services
SANTA CRUZ, CA
Full Time
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Reviews

4.0 ★★★★★ (40 reviews)
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Kristy Kennedy's profile photo
Kristy Kennedy a month ago
★★★★★

I had a wonderful experience with Care From The Heart just recently after having a hip replacement surgery. Jackie, the owner, came highly recommended by a co-worker of mine for her excellent reputation within the community. Jackie and her team of professional office staff as well as her many experienced and devoted caregivers helped make a comfortable transition from a major outpatient surgery to my home around the clock for nearly 2 weeks. I felt safe and secure knowing that Jackie was always available if needed. I highly recommend CFTH above all other in-home healthcare agencies for your loved ones in need of interim or long term care from a group of reliable and dependable people that go above and beyond their call of duty. Kristy K

Miriam Swaffer's profile photo
Miriam Swaffer a month ago
★★★★★

Care From the Heart truly lives up to its name. This is not just a caregiving agency — it’s a lifeline. Jackie, who runs the agency, is one of the most caring and compassionate people I’ve ever met. She goes above and beyond in every possible way to make sure her clients (and their families) are supported. Navigating the medical system for my mom has been confusing and overwhelming, but Jackie has been there every step of the way — explaining things, coordinating care, and making sure my mom gets exactly what she needs. She’s even taken my mom to appointments herself, and when my mom had to go to the ER, Jackie stayed with her for hours until she was admitted, ensuring she was never alone. Jackie also attended care meetings at the skilled nursing facility and helped us find an excellent assisted living home when my mom was ready to make that transition. I honestly don’t know what I would have done without her. If you’re looking for a caregiving agency that treats your loved one like family, Care From the Heart is it. Jackie has been my guardian angel more than once, and I can’t recommend her highly enough

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David Mancera 4 months ago
★★★★★

Since day one, Care from the Heart has been very responsive to our family member’s evolving needs as he navigate life with Parkinson’s Disease. The team has made practical suggestions to rearrange furniture and helped us choose the right safety equipment to prevent falls, small changes that are making a difference. What stands out most is their consistency and reliability. We've had two primary care providers who have developed a genuine connection with our loved one, and even the substitutes who’ve filled in on their days off have provided great care. Everyone has shown professionalism, warmth, and a commitment to creating a safe and comfortable environment. Care from the Heart truly centers the person receiving care, treating them with dignity, respect, and empathy, while also supporting the needs of our family as a whole. We couldn’t ask for a better partner during this challenging time. Strongly recommend their services.

Winifred Frick's profile photo
Winifred Frick 2 months ago
★★★★★

Care from the Heart has knowledgeable, caring staff and a wonderful approach to providing care to your loved ones. They helped design care to meet my Mom’s needs when she stopped driving. The staff are professional and kind and Jackie provides compassion and knowledge when facing the challenges of elder care.

Melanie Douglas's profile photo
Melanie Douglas 5 months ago
★★★★★

When our mom was diagnosed with a terminal illness, our world was turned upside down. In the midst of so much uncertainty, Care From the Heart became a steady, compassionate presence that helped guide our family through an incredibly difficult time. From the moment we first connected with them, their communication was clear, responsive, and compassionate. Every question we had no matter how big or small was met with care and professionalism. They took the time to understand our mom’s needs, our family’s concerns, and provided thoughtful guidance every step of the way. Their reliability gave us peace of mind. Whether it was coordinating schedules, ensuring continuity of care, or responding quickly to any changes, we always felt supported and never alone. Every caregiver who entered our home was punctual, respectful, and incredibly kind to our mom and to all of us. Most importantly, their professionalism and heart truly set them apart. The caregivers brought not just skill and experience, but also warmth and dignity. They made it possible for our mom to stay in her home, surrounded by love, and helped us honor her wishes with grace and comfort. We are forever grateful for Care From the Heart. They lived up to their name in every way and became a vital part of our extended family during our mom’s final chapter. If you’re looking for trusted, compassionate in-home care for a loved one, we cannot recommend them highly enough.

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