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Home Instead
Home Instead
Home Instead is a homecare agency serving Charlotte, North Carolina and surrounding areas. Homecare agencies provide non-medical personal care services that allow individuals to remain safely in their homes while receiving assistance with daily activities.
Services provided by homecare agencies typically include personal care assistance (bathing, dressing, grooming), companionship, meal preparation, light housekeeping, medication reminders, transportation to appointments, and respite care for family caregivers.
In North Carolina, homecare agencies are typically regulated by the North Carolina Department of Health and Human Services and generally must maintain a Home Care Agency License. North Carolina requires licensure for home care agencies.
Payment Options: In North Carolina, Medicaid may help pay for homecare services through programs like Community Alternatives Program for Disabled Adults (CAP/DA), CAP/Choice. These Home and Community-Based Services (HCBS) waivers help eligible individuals receive care at home instead of in an institutional setting. Contact North Carolina Division of Health Benefits or visit https://medicaid.ncdhhs.gov/ to learn about eligibility and how to apply.
When selecting a homecare agency, consider factors such as caregiver screening procedures, training requirements, supervision practices, and the agency's responsiveness to client needs and concerns. Visit North Carolina Department of Health and Human Services for more information about homecare services in North Carolina.
Licensing requirements and regulations may change. We recommend verifying current requirements directly with your state's licensing agency.
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Reviews
I completely recommend Home Instead if you are looking for help in your home for yourself or for a family member. They have been a tremendous help for my dad after he had an injury earlier this year. April came in and we love her! She takes such good care of our dad and puts our minds at ease. In fact, now that dad has recovered from his injury, we kept April on to help him with lighthouse work and meal prep. Everyone in this company is so professional and top-notch. They provide excellent communication and make sure you feel comfortable every step of the way in the decision-making process to find the level of care to suit your needs. They really do care and treat everyone involved just like their own family. April has been a blessing to us and Home Instead has been a life saver!
Home Instead has consistently provided excellent Caregivers for almost 3 years as our family managed to keep my dad at home for as long as possible. When it came time to move my dad to assisted living, two beloved caregivers who felt like part of our family continue to provide care for him in the facility. We can’t say enough about the professionalism and responsiveness of the Home Instead team. Highly recommend.
Highly recommend!!! This company has helped my family out on several different occasions over the years (needing a sitter in the hospital, and at home for elderly relatives). They provide such peace of mind. We have had different caregivers over the years, and they have always been helpful and professional. The director of client care, Karen, has been a life saver, always making sure my family is well taken care of even on short notice. I would highly recommend their services!!!
The staff are amazing! Kind, courteous, and extremely helpful. The office team members are phenomenal as well. We have utilized Home Instead for my mom for the last 8 years and I can truly say they are family. Thank you to the caregivers, nurses, and office team members for all you do so families like mine can have a piece of mind. 🙏🏾💕
Home Instead has provided wonderful and skilled care to my Mom for over seven years. They are thoughtful to match my Mom with care givers that have similar personalities (outgoing/social, thoughtful, curious and fun). While many care givers work with my Mom for years, we like that they are provided by a service (Home Instead) and that they can match new people as needed, as well as handling insurance, background checks and other logistics.
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