Home Instead
Home Instead
★★★★★★ 4.6 (24 reviews)
Home Care Agency
310 West Franklin Street, Monroe, NC
Hours of Operation
Mon-Fri: 9:00 AM - 6:00 PM
Sat-Sun: 10:00 AM - 4:00 PM
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♥ Claimed

Home Instead

Home Care Agency
310 West Franklin Street,
Monroe, NC
Hours of Operation
About

Home Instead

Home Instead is a homecare agency serving Monroe, North Carolina and surrounding areas. Homecare agencies provide non-medical personal care services that allow individuals to remain safely in their homes while receiving assistance with daily activities.

Services provided by homecare agencies typically include personal care assistance (bathing, dressing, grooming), companionship, meal preparation, light housekeeping, medication reminders, transportation to appointments, and respite care for family caregivers.

In North Carolina, homecare agencies are typically regulated by the North Carolina Department of Health and Human Services and generally must maintain a Home Care Agency License. North Carolina requires licensure for home care agencies.

Payment Options: In North Carolina, Medicaid may help pay for homecare services through programs like Community Alternatives Program for Disabled Adults (CAP/DA), CAP/Choice. These Home and Community-Based Services (HCBS) waivers help eligible individuals receive care at home instead of in an institutional setting. Contact North Carolina Division of Health Benefits or visit https://medicaid.ncdhhs.gov/ to learn about eligibility and how to apply.

When selecting a homecare agency, consider factors such as caregiver screening procedures, training requirements, supervision practices, and the agency's responsiveness to client needs and concerns. Visit North Carolina Department of Health and Human Services for more information about homecare services in North Carolina.

Licensing requirements and regulations may change. We recommend verifying current requirements directly with your state's licensing agency.

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Join Our Caring Team

We're always looking for compassionate individuals who are dedicated to providing exceptional care for our residents. Explore career opportunities at Home Instead.

Current Job Openings

Home Instead
Monroe, NC
Full Time
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Reviews

4.6 ★★★★★★ (24 reviews)
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Melanie Swan's profile photo
Melanie Swan 2 months ago
★★★★★

I had a wonderful experience with Home Instead in Monroe. My 84 year old mother lives with us, and both my husband and I were sick and couldn't take my mom to an appointment. Even though this was last minute and somewhat out of their normal operations, Tom was able to find someone who could help the next day. Cher was the caregiver and she was excellent with my mom who has Alzheimer's. She was friendly and took care of her every step of the way. Although we're not at the point where I need help on a regular basis, once I do, I will definitely give Home Instead a call. Thanks so much for getting us out of jam.

T's profile photo
T 2 months ago
★★★★★

I just removed an unfavorable review of this company. I hope the review did not affect their reputation. Am writing to clear up what happened. I wrote the review in response to a home health aide that left us and was exposed to Covid and didn’t mention it. The last time my other half got Covid she was in the hospital for 6 days with 4 of them in a coma. So I became very angry and wrote a poor review about Home Instead which shouldn’t have happened. They are a good home health care company. So am writing here to apologize to them and their staff. In the future my other half will handle all communication and scheduling with the home health care agency. So if you are reading this consider this company for your loved ones. They do a good job and I was unjustified in being overly aggressive and should have controlled myself. Thanks again Home Instead for all you have done for us the past year and a half. Tom G.

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Donna Byrd 7 months ago
★★★★★

My mother is 99 years old and Daphne is so good with her. Mom feels safe with transfers with her. Daphne is willing to learn "our way " of doing things and is very flexible in her care. She does light house cleaning, helping with my pets, and gives companionship among other things. She is lifesaver to me. I am very satisfied with Home Instead and look forward to continue working with them.

Victoria Breece's profile photo
Victoria Breece 5 months ago
★★★★★

I was so very pleased with Home Instead (Monroe) and the care they provided my 88 yo dad. Clyde, his main caregiver was caring, patient, kind and an overall fantastic caregiver. I really couldn’t have asked for anyone better.

Sharon Ingram's profile photo
Sharon Ingram 11 months ago
★★★★★

I have been blessed with the most compassionate, skilled, and loving caregivers in my whole 6 years of having services from any home care company ever. The level of care and companionship is far beyond what I could ever ask for. Monica and her office staff takes care of every detail that is needed and everyone is very tmely and considerate. I am more like family with my care companions and the feeling is mutual between us. Thank you and blessings to you all. Here are the employees that are so great: Everyone in the office are warm, professional and very compassionate. My care companions are family members to us because of their love and care. Jasmine, Alicia, and Ki. Office staff are: Kesha Emily Shana Kristen Marsha Jaime Monica Karla Tom Ann Sherry

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