Consumer Direct Care Network Nevada

Terrible service. My partner’s caregiver made unauthorized purchases on her credit card and then lost the card. I contacted the agency twice and they said they would call me back and never did. We now have to replace the caregiver and the agency.

I love them in Nevada I made my fincee my care giver they’re working with us and we love thank you so much for taking her and letting her be my care giver my health won’t let me do anything on my own much anymore

Your website and your app are the worst I’ve ever used absolutely terrible I can’t believe that you can’t verify who you are after you give your Social Security after you give your address your phone number your name it’s so ridiculous. It’s unbelievable and then the chat you’re talking to a machine that gives you one option.

I have second stage multiple sclerosis. I'm the one that needs the help, none of my friends want to go through an agency, because the pay is only $12 an hour. I'm not sure how good this one is but it's been quite a while. Actually the truth is most good caregivers prefer private pay, they really want to help, I do understand money is just as important to them as it is to me. I would pay something out of pocket, especially that if it shares that Medicaid would pay the other portion but if it's out of pocket I would prefer to get reimbursed it would be pretty difficult being on a fixed disability income. I guess typical Nevada and Nevada Medicaid doesn't quite get it! I wish they would pay attention, to individual needs and not statistics. it said that Nevada Medicaid prefers to live in the past and not pay attention to the present. did I quite think that it was the wrong time to get multiple sclerosis? shame shame on the system that puts me thinking in that position. I wish they would help the right way for individual needs and they can do it, instead of wasting on those that prefer to take advantage of federal help.

Terrible service!!! Consume Direct does not have the appropriate or trained people to take care of your loved one or your own. Do not trust them; the staff they hire is very irresponsible and they don't even know it. 0% recommendable. We recently had a very bad experience with two caregivers 👎🏻