Southview Manor
Southview Manor
3.6 (44 reviews)
Skilled Nursing Facility • 200 Licensed Beds
3311 S. Michigan Ave., Chicago, IL
CMS Medicare Ratings
Overall
Inspection
Staffing
Quality
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Claimed

Southview Manor

Skilled Nursing Facility • 200 Licensed Beds
3311 S. Michigan Ave.,
Chicago, IL
CMS Medicare Ratings
Overall
Inspection
Staffing
Quality
View details →
About

Southview Manor – Medicare Certified Since 2013

Southview Manor is a skilled nursing facility that has 200 beds and multiple levels of care, including long term care and a large behavioral health population. • The Metra and the Green Line are just a few blocks away • 4 Star Quality measure – this means we provide excellent clinical care! A Quote from a new employee: • “I am so appreciative of the support from [my manager] and the corporate team. It has been an amazing 6 weeks [so far] and I look forward to my future with this company.” Join us and be the reason someone smiles today!
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Local Comparison Snapshot

How Southview Manor compares to 275 facilities in Chicago-Naperville-Evanston, IL

Click a measure name to jump to details • Hover over for definitions

Measure
This Facility
Area Avg
Comparison
Overall Rating
Medicare 5-star rating
1
2.6
Quality Measures
Clinical outcomes & safety
4
3.2
Health Inspections
State survey results
1
2.8
Staffing
Nurse-to-resident ratio
1
2.2
Staffing Hours (per resident/day)
RN Hours
Registered nurses
0.47 hrs
0.87 hrs
LPN/LVN Hours
Licensed practical nurses
0.54 hrs
0.59 hrs
CNA Hours
Certified nursing assistants
1.44 hrs
2.02 hrs
Total Nursing Hours
CNA + LPN + RN combined
2.45 hrs
3.47 hrs
Agency/Contractor Usage
Lower agency use often indicates more stable, consistent care
RN Agency Use
% of RN hours from contractors
0 %
8.8 %
LPN/LVN Agency Use
% of LPN hours from contractors
0 %
8.1 %
CNA Agency Use
% of CNA hours from contractors
0 %
7.2 %
Staff Stability & Occupancy
Staff Turnover
Annual nursing staff turnover
38 %
40 %
Occupancy Rate
Percentage of beds filled
68 %
77 %
Financial Estimate
Based on CMS Cost Report data (for reference only)
Est. Daily Rate
Average cost per day
$456
$390
Estimate Only: This figure is calculated from cost reports and is for informational purposes only. Actual rates vary significantly. See details or contact the facility.
Better than Area
Near Average
Below Area Average

Data from CMS Medicare Compare and Payroll-Based Journal. Area averages based on 275 facilities in Chicago-Naperville-Evanston, IL.
Ratings and staffing data typically reflect the most recent quarterly reporting period available.

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Medicare Star Ratings

Official CMS ratings based on health inspections, staffing, and quality measures

Data as of June 2025

What do Medicare star ratings measure?
Medicare rates nursing homes on a 1-5 star scale based on three key areas: health inspection results, staffing levels, and quality measures like falls and infections.
How often are ratings updated?
CMS updates nursing home ratings monthly. Ratings can change based on new inspection results, staffing data from payroll records, and clinical quality outcomes.
Overall Rating
1/5
Quality Measures
4/5
Health Inspections
1/5
Staffing
1/5

Star Ratings History

Quarterly performance from 2013-2026

View on Medicare.gov
Overall
Health Inspections
Quality
Staffing
Source: Centers for Medicare & Medicaid Services

How Does This Facility Compare?

Compared to 275 other nursing homes in Chicago-Naperville-Evanston, IL

Why compare to local facilities?
Local comparisons account for regional staffing markets and demographics. A facility performing above local averages often indicates strong management and quality care relative to area standards.
Southview Manor
Chicago-Naperville-Evanston, IL Average

Based on CMS Medicare star ratings. Higher ratings indicate better performance.

Staffing Hours per Resident Day

Southview Manor
Chicago-Naperville-Evanston, IL Average

Staffing data from CMS Payroll-Based Journal. Higher hours generally indicate more direct care time.

Staff Turnover Rate

Southview Manor
Chicago-Naperville-Evanston, IL Average

Lower turnover rates generally indicate a more stable workforce and better continuity of care.

Agency/Contract Staff Usage

Southview Manor
Chicago-Naperville-Evanston, IL Average

Lower agency usage often indicates better staff retention. High agency rates (>30%) may suggest staffing challenges.

Agency Staff Trends

Historical agency/contract staff usage by role

What does agency usage indicate?
Agency/contract staff fill temporary staffing gaps. Lower percentages typically indicate a stable, permanent workforce. Facilities with consistently high agency usage (>30%) may face staff retention challenges, though temporary spikes can occur during seasonal illness or transitions.
CNA
LPN
RN

Data from CMS Payroll-Based Journal (PBJ). Agency % = contractor hours / total hours.

Direct Care Staffing

Average minutes of direct nursing care per resident per day

Data as of June 2025

Understanding staffing levels: Higher staffing is associated with better quality outcomes. Research suggests around 4.1 hours of total nursing care per resident per day as a quality benchmark. Compare this facility's staffing to local averages to assess relative care levels.
86
minutes/day
CNAs
Certified Nursing Assistants
32
minutes/day
LPNs
Licensed Practical Nurses
28
minutes/day
RNs
Registered Nurses
0
minutes/day
PTs
Physical Therapists

Staffing Trends

Direct care minutes per resident per day

CNAs
LPNs
RNs
PTs
Source: Centers for Medicare & Medicaid Services

Occupancy Rate History

Average daily residents as a percentage of certified beds

Understanding occupancy: Higher occupancy can indicate strong community reputation and demand. Very low occupancy may affect financial stability, while extremely high occupancy could mean limited bed availability.
Southview Manor
Chicago-Naperville-Evanston, IL Average (77%)

Data from CMS Provider Info files. Occupancy = Average Residents per Day / Certified Beds.

Staff Turnover History

Annual percentage of nursing staff who left the facility

Data as of June 2025

Understanding turnover: Lower turnover rates generally indicate a more stable workforce and better continuity of care. High turnover can affect care quality and resident relationships. The national average for nursing homes is around 50-60%.
All Nursing Staff
Registered Nurses (RN)
Area Average

Data from CMS Payroll-Based Journal. Turnover = staff who left during the year / total staff.

Average Daily Rate

Average daily charge for care at this facility

Based on CMS Cost Report data (inpatient revenue ÷ total patient days)

FY 2023 Daily Rate
$456
per resident per day
Compared to 274 facilities in your area
Above local median ($390)
Daily Rate Trend (2018-2023)
Contact Facility for Actual Rates
This figure is an average calculated from cost reports and is for informational purposes only. Actual rates vary significantly based on level of care needed, room type, payer source (Medicare, Medicaid, private pay), and other factors. Please contact the facility directly for current pricing and availability.
How This Is Calculated
This average daily rate is calculated from CMS Cost Reports by dividing total inpatient revenue by total patient days. It represents an average across all payers and care levels. Higher rates may indicate more intensive care, specialized services, or regional cost factors.

Data Source: Financial data from CMS Skilled Nursing Facility Cost Reports. Data typically lags 1-2 years. This information is for educational purposes only and should not be the sole basis for financial or care decisions. CareListings does not guarantee accuracy.

Financial Health

Comprehensive financial indicators from CMS Cost Reports

Data from fiscal year 2023 (most recent available - cost report data lags ~2 years)

Nonprofit Facility

Financial Summary

Metric This Facility Local Median Comparison
Operating Margin
Profitability ratio
-4% -10% Above
Net Income
Annual profit or loss
$553,824 $-666,323 Above
Staff Cost per Resident
Daily salary expense per resident
$109/day $144/day Lower
Occupancy Rate
Bed utilization percentage
68% 74% Lower
Est. Daily Rate
Average revenue per patient day
$456/day $390/day Higher
Total Beds
Licensed bed capacity
200 155 Larger

Local comparisons based on 274 skilled nursing facilities in the Chicago-Naperville-Evanston, IL metro area

Revenue & Expenses

Net Patient Revenue
After adjustments & allowances
$12,426,019
Operating Expenses
Total operating costs
$12,957,698
Total Salaries
Staff compensation
$6,480,065
Contract Labor
Agency & temp staff
$1,177,981

Payer Mix

Medicare
0%
Medicaid
10%
Private Pay & Other
90%

Operating Margin Trend (2018-2023)

Understanding Financial Health
Operating Margin: Percentage of revenue remaining after operating costs. Positive = profitable operations.
Staff Investment: Higher spending per resident often correlates with better care quality.
Payer Mix: Shows revenue sources. Higher Medicare % typically means more post-acute/rehab care; higher Medicaid % indicates more long-term care residents.
Nonprofit/Government: May operate with lower margins while still providing quality care due to community mission.

Data Source: All financial data on this page comes from CMS Skilled Nursing Facility Cost Reports submitted by the facility to the Centers for Medicare & Medicaid Services. This information is provided for educational purposes only and should not be the sole basis for any financial or care decisions. Cost report data typically lags 1-2 years. CareListings does not guarantee the accuracy of this data.

Who Stays Here

Breakdown of residents by payment type

Based on fiscal year 2023 cost report data

Total Days
59,438
Medicare
Short-term skilled nursing
0%
Medicaid
Long-term care residents
10%
Private Pay / Other
Self-pay, insurance, VA
90%
Higher Medicare %
Indicates more short-term rehabilitation residents. Medicare typically covers up to 100 days of skilled nursing care after a hospital stay.
Higher Medicaid %
Indicates more long-term care residents. Medicaid covers nursing home care for those who qualify financially.

Average Length of Stay

How long residents typically stay at this facility

Based on fiscal year 2023 cost report data

Overall Average
729.35
days
Medicare Stays
64.50
days
Medicaid Stays
588.50
days
Total Admissions
20
Total Discharges
72
Medicare (Short-Term)
Medicare covers skilled nursing for rehabilitation after a hospital stay. Typical stays are 20-30 days for recovery from surgery, stroke, or illness.
Medicaid (Long-Term)
Medicaid covers long-term nursing home care for those who qualify. Many residents stay months or years, receiving ongoing daily care and support.

Services

Comprehensive skilled nursing services, rehabilitation programs, and medical care in CHICAGO

Join Our Caring Team

We're always looking for compassionate individuals who are dedicated to providing exceptional care for our residents. Explore career opportunities at Southview Manor.

Current Job Openings

Full Time
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Reviews

3.6 (44 reviews)
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T D's profile photo
T D 3 months ago

What the heck? I just saw this facility on the news. They are about to get their funding yanked from them if they don’t get this place together.👀

Shay Johnson's profile photo
Shay Johnson a year ago

If I could give this place a no star I would. I have been trying to move my uncle out of here for months and the communication is horrible. It seems as if they are just trying to keep his check coming in. The inside of this facility has to be one of the nastiest places I’ve ever entered into. If you go on the floors where the residents are at it looks like mold in certain area. The elevator is even disgusting. What are they doing with the money the residents are paying to stay here. The rats inside this place is ridiculous. I had to buy my uncle a tote just to keep the rats from eating up his clothing. This is truly sad. I’m tired of calling and stopping by just to be told administration is gone for the day or not in the office. No one has answers.

Icey Vampir (IcetheArtist)'s profile photo

This place is absolutely horrible. There are Roaches, Rats and bed bugs. The staff attempted to gaslight me several times saying "rats and bugs don't carry disease but let us know if you get bit." There are large holes in the walls and nothing works how its supposed to. This place needs to be condemned!

Mary Fleming's profile photo
Mary Fleming a year ago

My son lives there and I visit often the receptionist us wonderful and helpful staff is pleasant at all times

kalvin Voxer's profile photo
kalvin Voxer a year ago

This place has made a change for the better, my son has been in this facility for five years and i can honestly say that I am happy in the directions that the facility is going in.

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