Crossville Health and Rehabilitation, LLC
Crossville Health and Rehabilitation, LLC
4.2 (43 reviews)
Skilled Nursing Facility • 143 Licensed Beds
8922 Highway 227, Crossville, AL
CMS Medicare Ratings
Overall
Inspection
Staffing
Quality
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Crossville Health and Rehabilitation, LLC

Skilled Nursing Facility • 143 Licensed Beds
8922 Highway 227,
Crossville, AL
CMS Medicare Ratings
Overall
Inspection
Staffing
Quality
View details →
About

Crossville Health and Rehabilitation, LLC – Medicare Certified Since 1977

Crossville Health and Rehabilitation, LLC is a Medicare and Medicaid certified skilled nursing facility located in Crossville, Alabama. This facility has been serving the community for 49 years. A Medicare-certified skilled nursing facility provides 24-hour nursing care, rehabilitation services, and assistance with activities of daily living for patients who need skilled nursing or rehabilitation services on a daily basis.

This facility has 143 certified beds with a current occupancy rate of 94% (averaging 134 residents per day), which is high. Skilled nursing facilities provide 24-hour nursing care for patients who need rehabilitation services after a hospital stay or ongoing care for chronic conditions. Services include skilled nursing, physical therapy, occupational therapy, speech therapy, and assistance with daily activities.

Staffing Levels: Based on CMS payroll data, this facility provides approximately 3.78 hours of total nursing care per resident per day (2.55 hours from CNAs, 0.6 hours from LPNs, 0.63 hours from RNs). Physical therapy staffing is 0.01 hours per resident per day.

Medicare Quality Ratings: According to CMS, Crossville Health and Rehabilitation, LLC has an overall quality rating of 4 out of 5 stars, which is above average compared to other nursing homes nationwide. Individual category ratings are: health inspection: 4 stars, staffing: 4 stars, quality measures: 3 stars.

Medicare Coverage: Medicare covers skilled nursing facility care for up to 100 days following a qualifying hospital stay of at least 3 days. Days 1-20 are fully covered by Medicare, days 21-100 require a daily coinsurance payment. Many residents also use Medicaid, private insurance, or pay privately for long-term stays.

Questions to Ask: When visiting a nursing home, ask about: staff-to-resident ratios and RN coverage around the clock, how they handle medical emergencies, activities and therapy programs, how they communicate with families, their approach to falls prevention, and policies for managing resident complaints.

Visit Medicare Care Compare to view detailed ratings, inspection reports, staffing data, and compare this facility with others in the area.

Quality ratings and facility data are updated periodically by CMS. We recommend verifying current information at Medicare Care Compare.

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Local Comparison Snapshot

How Crossville Health and Rehab... compares to 77 facilities in Rural AL

Click a measure name to jump to details • Hover over for definitions

Measure
This Facility
Area Avg
Comparison
Overall Rating
Medicare 5-star rating
4
3.6
Quality Measures
Clinical outcomes & safety
3
2.9
Health Inspections
State survey results
4
3.5
Staffing
Nurse-to-resident ratio
4
3.9
Staffing Hours (per resident/day)
RN Hours
Registered nurses
0.63 hrs
0.64 hrs
LPN/LVN Hours
Licensed practical nurses
0.60 hrs
0.82 hrs
CNA Hours
Certified nursing assistants
2.55 hrs
2.56 hrs
Total Nursing Hours
CNA + LPN + RN combined
3.78 hrs
4.02 hrs
Agency/Contractor Usage
Lower agency use often indicates more stable, consistent care
RN Agency Use
% of RN hours from contractors
0 %
0.7 %
LPN/LVN Agency Use
% of LPN hours from contractors
0 %
0.6 %
CNA Agency Use
% of CNA hours from contractors
0 %
0.1 %
Staff Stability & Occupancy
Staff Turnover
Annual nursing staff turnover
44 %
39 %
Occupancy Rate
Percentage of beds filled
94 %
82 %
Financial Estimate
Based on CMS Cost Report data (for reference only)
Est. Daily Rate
Average cost per day
$270
$295
Estimate Only: This figure is calculated from cost reports and is for informational purposes only. Actual rates vary significantly. See details or contact the facility.
Better than Area
Near Average
Below Area Average

Data from CMS Medicare Compare and Payroll-Based Journal. Area averages based on 77 facilities in Rural AL.
Ratings and staffing data typically reflect the most recent quarterly reporting period available.

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Medicare Star Ratings

Official CMS ratings based on health inspections, staffing, and quality measures

Data as of December 2025

What do Medicare star ratings measure?
Medicare rates nursing homes on a 1-5 star scale based on three key areas: health inspection results, staffing levels, and quality measures like falls and infections.
How often are ratings updated?
CMS updates nursing home ratings monthly. Ratings can change based on new inspection results, staffing data from payroll records, and clinical quality outcomes.
Overall Rating
4/5
Quality Measures
3/5
Health Inspections
4/5
Staffing
4/5

Star Ratings History

Quarterly performance from 2013-2026

View on Medicare.gov
Overall
Health Inspections
Quality
Staffing
Source: Centers for Medicare & Medicaid Services

How Does This Facility Compare?

Compared to 77 other nursing homes in Rural AL

Why compare to local facilities?
Local comparisons account for regional staffing markets and demographics. A facility performing above local averages often indicates strong management and quality care relative to area standards.
Crossville Health and Rehab...
Rural AL Average

Based on CMS Medicare star ratings. Higher ratings indicate better performance.

Staffing Hours per Resident Day

Crossville Health and Rehab...
Rural AL Average

Staffing data from CMS Payroll-Based Journal. Higher hours generally indicate more direct care time.

Staff Turnover Rate

Crossville Health and Rehab...
Rural AL Average

Lower turnover rates generally indicate a more stable workforce and better continuity of care.

Agency/Contract Staff Usage

Crossville Health and Rehab...
Rural AL Average

Lower agency usage often indicates better staff retention. High agency rates (>30%) may suggest staffing challenges.

Agency Staff Trends

Historical agency/contract staff usage by role

What does agency usage indicate?
Agency/contract staff fill temporary staffing gaps. Lower percentages typically indicate a stable, permanent workforce. Facilities with consistently high agency usage (>30%) may face staff retention challenges, though temporary spikes can occur during seasonal illness or transitions.
CNA
LPN
RN

Data from CMS Payroll-Based Journal (PBJ). Agency % = contractor hours / total hours.

Direct Care Staffing

Average minutes of direct nursing care per resident per day

Data as of December 2025

Understanding staffing levels: Higher staffing is associated with better quality outcomes. Research suggests around 4.1 hours of total nursing care per resident per day as a quality benchmark. Compare this facility's staffing to local averages to assess relative care levels.
153
minutes/day
CNAs
Certified Nursing Assistants
36
minutes/day
LPNs
Licensed Practical Nurses
38
minutes/day
RNs
Registered Nurses
1
minutes/day
PTs
Physical Therapists

Staffing Trends

Direct care minutes per resident per day

CNAs
LPNs
RNs
PTs
Source: Centers for Medicare & Medicaid Services

Occupancy Rate History

Average daily residents as a percentage of certified beds

Understanding occupancy: Higher occupancy can indicate strong community reputation and demand. Very low occupancy may affect financial stability, while extremely high occupancy could mean limited bed availability.
Crossville Health and Rehab...
Rural AL Average (82.4%)

Data from CMS Provider Info files. Occupancy = Average Residents per Day / Certified Beds.

Staff Turnover History

Annual percentage of nursing staff who left the facility

Data as of December 2025

Understanding turnover: Lower turnover rates generally indicate a more stable workforce and better continuity of care. High turnover can affect care quality and resident relationships. The national average for nursing homes is around 50-60%.
All Nursing Staff
Registered Nurses (RN)
Area Average

Data from CMS Payroll-Based Journal. Turnover = staff who left during the year / total staff.

Average Daily Rate

Average daily charge for care at this facility

Based on CMS Cost Report data (inpatient revenue ÷ total patient days)

FY 2023 Daily Rate
$270
per resident per day
Compared to 77 facilities in your area
Below local median ($295)
Daily Rate Trend (2018-2023)
Contact Facility for Actual Rates
This figure is an average calculated from cost reports and is for informational purposes only. Actual rates vary significantly based on level of care needed, room type, payer source (Medicare, Medicaid, private pay), and other factors. Please contact the facility directly for current pricing and availability.
How This Is Calculated
This average daily rate is calculated from CMS Cost Reports by dividing total inpatient revenue by total patient days. It represents an average across all payers and care levels. Higher rates may indicate more intensive care, specialized services, or regional cost factors.

Data Source: Financial data from CMS Skilled Nursing Facility Cost Reports. Data typically lags 1-2 years. This information is for educational purposes only and should not be the sole basis for financial or care decisions. CareListings does not guarantee accuracy.

Financial Health

Comprehensive financial indicators from CMS Cost Reports

Data from fiscal year 2023 (most recent available - cost report data lags ~2 years)

For-Profit Facility

Financial Summary

Metric This Facility Local Median Comparison
Operating Margin
Profitability ratio
6% 1% Above
Net Income
Annual profit or loss
$754,055 $398,860 Above
Staff Cost per Resident
Daily salary expense per resident
$112/day $136/day Lower
Occupancy Rate
Bed utilization percentage
94% 83% Higher
Est. Daily Rate
Average revenue per patient day
$270/day $295/day Lower
Total Beds
Licensed bed capacity
143 100 Larger

Local comparisons based on 77 skilled nursing facilities in the Alabama (Rural) metro area

Revenue & Expenses

Net Patient Revenue
After adjustments & allowances
$12,917,373
Operating Expenses
Total operating costs
$12,120,152
Total Salaries
Staff compensation
$5,342,815

Payer Mix

Medicare
4%
Medicaid
77%
Private Pay & Other
19%

Operating Margin Trend (2018-2023)

Understanding Financial Health
Operating Margin: Percentage of revenue remaining after operating costs. Positive = profitable operations.
Staff Investment: Higher spending per resident often correlates with better care quality.
Payer Mix: Shows revenue sources. Higher Medicare % typically means more post-acute/rehab care; higher Medicaid % indicates more long-term care residents.
Nonprofit/Government: May operate with lower margins while still providing quality care due to community mission.

Data Source: All financial data on this page comes from CMS Skilled Nursing Facility Cost Reports submitted by the facility to the Centers for Medicare & Medicaid Services. This information is provided for educational purposes only and should not be the sole basis for any financial or care decisions. Cost report data typically lags 1-2 years. CareListings does not guarantee the accuracy of this data.

Who Stays Here

Breakdown of residents by payment type

Based on fiscal year 2023 cost report data

Total Days
47,733
Medicare
Short-term skilled nursing
4%
Medicaid
Long-term care residents
77%
Private Pay / Other
Self-pay, insurance, VA
19%
Higher Medicare %
Indicates more short-term rehabilitation residents. Medicare typically covers up to 100 days of skilled nursing care after a hospital stay.
Higher Medicaid %
Indicates more long-term care residents. Medicaid covers nursing home care for those who qualify financially.

Average Length of Stay

How long residents typically stay at this facility

Based on fiscal year 2023 cost report data

Overall Average
194.04
days
Medicare Stays
53.00
days
Medicaid Stays
519.97
days
Total Admissions
254
Total Discharges
246
Medicare (Short-Term)
Medicare covers skilled nursing for rehabilitation after a hospital stay. Typical stays are 20-30 days for recovery from surgery, stroke, or illness.
Medicaid (Long-Term)
Medicaid covers long-term nursing home care for those who qualify. Many residents stay months or years, receiving ongoing daily care and support.

Services

Comprehensive skilled nursing services, rehabilitation programs, and medical care in CROSSVILLE

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Reviews

4.2 (43 reviews)
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Evemelaine Ray's profile photo
Evemelaine Ray 11 months ago

I'm a patient here and thank God that my son and Kim worked to get me in. I love it here!

Sherrie Smith's profile photo
Sherrie Smith 3 months ago

My friend deserve respect and care! Did not deserve the disrespect she got from tina a cna and i am very upset ! If you don’t respect and support your residents you should not be in care of them !

Tristan Barnhill's profile photo

My Grandmother had an amazing stay here. Everyone from the Nurses,CNAs, Housekeeping, and Dietary took absolute best care of her. The staff worked hard to provide the best care they can.The Housekeeping Supervisor was great and it looks and smells great unlike other places I have visited. The Social Worker is amazing and was the absolute best at her job and did outstanding job of getting her sit up to return home. The Administrator and Admissions Coordinator was great and amazing as well and answered concerns or questions I had. They treated my Grandmother like family and that means the world to me. I would highly recommend this place to anyone.

Troy Elrod's profile photo
Troy Elrod 3 years ago

The staff are truly wonderful people. I have so much respect for the ones that work there even more so during this time of Covid. Their jobs are hard and stressful but they love what they do. They love the residents and you can see it. I have had many loved ones in this facility and I know they were loved and taken care of during their time there. The front office staff have always been very warm and welcoming. I'm thankful for all they do. Every department is so important and they know how to work together to get the job done.

Kay Hosmer's profile photo
Kay Hosmer 3 years ago

My mother is a resident at the facility. She has been there since first of January. I am very pleased with the quality of care my mom has received. I really have no complaints. The staff is dealing well with Covid, staying on top and doing what they can to prevent widespread. I receive friendly, helpful service from the moment I walk in the door. I work daily and am unable to care for my mom at home so to every staff member who has worked with my mom , who does for my mom what I can’t I want you to know I am truly grateful!!

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