The Willows at East Lansing
The Willows at East Lansing – Medicare Certified Since 2014
The Willows at East Lansing is a Medicare and Medicaid certified skilled nursing facility located in East Lansing, Michigan. This facility has been serving the community for 12 years. A Medicare-certified skilled nursing facility provides 24-hour nursing care, rehabilitation services, and assistance with activities of daily living for patients who need skilled nursing or rehabilitation services on a daily basis.
This facility has 65 certified beds with a current occupancy rate of 94% (averaging 61 residents per day), which is high. Skilled nursing facilities provide 24-hour nursing care for patients who need rehabilitation services after a hospital stay or ongoing care for chronic conditions. Services include skilled nursing, physical therapy, occupational therapy, speech therapy, and assistance with daily activities.
Staffing Levels: Based on CMS payroll data, this facility provides approximately 3.78 hours of total nursing care per resident per day (1.95 hours from CNAs, 0.55 hours from LPNs, 1.28 hours from RNs). Physical therapy staffing is 0.09 hours per resident per day.
Medicare Quality Ratings: According to CMS, The Willows at East Lansing has an overall quality rating of 5 out of 5 stars, which is much above average compared to other nursing homes nationwide. Individual category ratings are: health inspection: 4 stars, staffing: 3 stars, quality measures: 5 stars.
Medicare Coverage: Medicare covers skilled nursing facility care for up to 100 days following a qualifying hospital stay of at least 3 days. Days 1-20 are fully covered by Medicare, days 21-100 require a daily coinsurance payment. Many residents also use Medicaid, private insurance, or pay privately for long-term stays.
Questions to Ask: When visiting a nursing home, ask about: staff-to-resident ratios and RN coverage around the clock, how they handle medical emergencies, activities and therapy programs, how they communicate with families, their approach to falls prevention, and policies for managing resident complaints.
Visit Medicare Care Compare to view detailed ratings, inspection reports, staffing data, and compare this facility with others in the area.
Quality ratings and facility data are updated periodically by CMS. We recommend verifying current information at Medicare Care Compare.
Local Comparison Snapshot
How The Willows at East Lansing compares to 16 facilities in Lansing-East Lansing, MI
Click a measure name to jump to details • Hover over ⓘ for definitions
Data from CMS Medicare Compare and Payroll-Based Journal. Area averages based on 16 facilities in Lansing-East Lansing, MI.
Ratings and staffing data typically reflect the most recent quarterly reporting period available.
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Medicare Star Ratings
Official CMS ratings based on health inspections, staffing, and quality measures
Data as of December 2025
Star Ratings History
Quarterly performance from 2013-2026
How Does This Facility Compare?
Compared to 16 other nursing homes in Lansing-East Lansing, MI
Based on CMS Medicare star ratings. Higher ratings indicate better performance.
Staffing Hours per Resident Day
Staffing data from CMS Payroll-Based Journal. Higher hours generally indicate more direct care time.
Staff Turnover Rate
Lower turnover rates generally indicate a more stable workforce and better continuity of care.
Agency/Contract Staff Usage
Lower agency usage often indicates better staff retention. High agency rates (>30%) may suggest staffing challenges.
Agency Staff Trends
Historical agency/contract staff usage by role
Data from CMS Payroll-Based Journal (PBJ). Agency % = contractor hours / total hours.
Direct Care Staffing
Average minutes of direct nursing care per resident per day
Data as of December 2025
Staffing Trends
Direct care minutes per resident per day
Occupancy Rate History
Average daily residents as a percentage of certified beds
Data from CMS Provider Info files. Occupancy = Average Residents per Day / Certified Beds.
Staff Turnover History
Annual percentage of nursing staff who left the facility
Data as of December 2025
Data from CMS Payroll-Based Journal. Turnover = staff who left during the year / total staff.
Average Daily Rate
Average daily charge for care at this facility
Based on CMS Cost Report data (inpatient revenue ÷ total patient days)
Data Source: Financial data from CMS Skilled Nursing Facility Cost Reports. Data typically lags 1-2 years. This information is for educational purposes only and should not be the sole basis for financial or care decisions. CareListings does not guarantee accuracy.
Financial Health
Comprehensive financial indicators from CMS Cost Reports
Data from fiscal year 2023 (most recent available - cost report data lags ~2 years)
Staff Investment: Higher spending per resident often correlates with better care quality.
Payer Mix: Shows revenue sources. Higher Medicare % typically means more post-acute/rehab care; higher Medicaid % indicates more long-term care residents.
Nonprofit/Government: May operate with lower margins while still providing quality care due to community mission.
Data Source: All financial data on this page comes from CMS Skilled Nursing Facility Cost Reports submitted by the facility to the Centers for Medicare & Medicaid Services. This information is provided for educational purposes only and should not be the sole basis for any financial or care decisions. Cost report data typically lags 1-2 years. CareListings does not guarantee the accuracy of this data.
Who Stays Here
Breakdown of residents by payment type
Based on fiscal year 2023 cost report data
Average Length of Stay
How long residents typically stay at this facility
Based on fiscal year 2023 cost report data
Services
Comprehensive skilled nursing services, rehabilitation programs, and medical care in EAST LANSING
Join Our Caring Team
We're always looking for compassionate individuals who are dedicated to providing exceptional care for our residents. Explore career opportunities at The Willows at East Lansing.
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Reviews
My mom was at the Willows of East Lansing in June 2025 for a couple of weeks. The professionalism of the staff, the care she received was exceptional. The activities were engaging for both the rehab clients and residents. The food prepared by the chefs was quality ingredients and delicious. I would highly recommend the care facility to those in search of rehab and from what I am learning for assisted living care. I appreciate each and every staff member who provided care to my mom for their expertise and patience needed to care for the elderly.
My sister was just admitted here yesterday. I came in today to see how the accommodations were. It surpassed my expectations. The place is very nice and clean, the staff is exceptional, the food looks good and it seems they really care about their patients. I felt such a relief knowing she was in a good place!
When I was admitted to the hospital, I had a bad attitude, and I was scared. However, the Nursing staff and the CNA's made my fears subside. I witnessed the Team work hard to implement my care, and I was taken care of very well, from the Nursing department to the CNAs to the Therapy department with the Life enrichment program to the 4-star Kitchen, even Housekeeping, they all were involved with my care and recovery. If you have a Loved one who needs care it would behoove you to let this Team of Professional's treat your treasured family member, they will receive top notch care at all times. In Christ Love and Joy, Annette Hedges
My mother was there for rehabilitation and needed to go to Sparrow due to chest pains. She is 91. When I picked her up from the hospital (12/30) she did not have her coat, shoes or hat. She was freezing. The hospital provided blankets while she waited to be seen. The rehab person was wonderful. She was so calm and shared about her family. The wait staff was wonderful. Camille was fantastic. They get 5 stars. 2/21 I was told a follow up appointment with your staff would come the following week. They called to get the address and never showed up. It’s been a few weeks now. No need for follow up now but I thought you should know.
Very caring staff I really enjoy my stay after hip surgery. Nice facility and staff is beautiful inside and out. Very caring staff from lady's that clean your room, food staff, activities to caring nurses and Doctors physical therapy occupational therapy, I'd recommend Willows to others
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