Fairacres Manor, Inc.

All of the staff in the memory care unit have been very friendly! I’d like to especially make a ‘shout-out’ to Eric! He has always been very friendly, helpful, professional and compassionate with my friend. It makes my heart happy to know that she’s being cared for by someone who genuinely cares about his job! It takes a special person to be so caring and respectful to the patients in his care! I appreciate him taking such good care of someone I love! Thank you!

Of course no one wants to have to be in a nursing home or put their loved ones there, but when it is a "must", we have found Fair Acres to have some very kind people to deal with and excellent care. When they see a need, they just step up and fill it instead of saying they will tell someone to fix it. They are very pro-active. It is almost always smelling very clean, has many smiles and welcoming comments from the staff, has a good plenteous staff, and good food from all we see and hear. They offer many options for residents with picky palates. We also find it so refreshing that they have refrigerators and little snack stations for both visitors and residents alike. The bird room is also quite welcoming and refreshing to watch the birds playing about. We have been there daily for about a month now, and there is consistency with the staff and care. Of course, some are more effusive and fun staff than others, but you will find that anywhere! When you get the likes of Jillian, Marco, and Josephine, you know you are in a great place!

I wanna leave a little comment and a little insight on an episode i saw once. I went to visit a family member but once i entered I saw an employee, i believe her name was Chelsea. I witnessed her yelling and saw the employee cry. I felt so bad for her. I didnt know what to do. My family member asked me to mention this because she has seen this happen more than once. I cant believe in a place where the employees are supposed to show compassion and love are making people cry. I wonder what happeneds to my family or others when im not around. I shall keep an eye on this cause thats not ok. Maybe its just Chelsea or maybe not. Maybe its just the staff that is reflecting of the atmosphere. If this keeps happening i shall be moving my family out if this home.

We moved my Mother to Fairacres about 4 months ago after living in another local facility for three years. In the first two weeks, my Mom spent more time out of her room than the whole time she lived at the other facility. I can't say enough about Fairacres. It is more of a homelike facility and all of the staff are amazing. They have many activities throughout the days and everyone is very caring.

Made good friends here and that’s the only positive. Management needs to do better the way they treat some of their staff.