WILLOWBROOK POST ACUTE
Skilled Nursing Facility | Medicare and Medicaid Certified
59 Licensed Beds
59 Licensed Beds
Address:
707 Sw 37th Street
Pendleton, OR 97801
707 Sw 37th Street
Pendleton, OR 97801
About
Willowbrook Post Acute is a 59 Bed Medicare And Medicaid Certified Nursing Home located in Pendleton, OR. Willowbrook Post Acute is certified by the Centers for Medicare & Medicaid Services (CMS) and they provide skilled nursing services to patients in a post-acute care setting. Willowbrook Post Acute can be contacted at (541) 276-3374 for more information.
Skilled Nursing Facilities are one of the Medicare certified provider types who are participate in the CMS Quality initiatives in order to accept Medicare for payment. To learn more Skilled Nursing Facility quality measure performances, Medicare five star ratings, survey report information, patient-to-staffing ratios and more, please view the Medicare Report for Willowbrook Post Acute.
Employment Opportunities
Caregiver and Nursing Jobs
Are you a CNA, LPN/LVN, RN or an experienced caregiver? Access the most senior care employers in one place on CareListings – for free.
Reviews
Powered by
I would give it a zero. A family member went there for physical therapy and ended up with two UTIs and a very deep bed sore! I got him out of there and straight to the hospital for treatment. All of this in a one hundred day span, and when you send them with their clothing good luck seeing them actually wear them. They are not good at doing their job. I think the facility should be closed down. I would definitely look elsewhere for help for a family member.
My mom is in Willowbrook right now and shares what is happening daily. She has chosen to eat her meals in her room because she doesn't want to sit in a wheelchair for over an hour while she waits for assistance back to her room. She says that the food is horrible and that the staff has been inattentive to her needs on a constant basis. She turns on her call light and waits for long periods of time to get help to use the toilet.
She is there because she needs 24 hr surveillance for rehab according to her doctor. Otherwise she would go home and get better care, even without a professional staff.
Not a caring environment for loved ones.
Extremely rude and unprofessional nurses—I don’t understand how they maintain their licenses given the way they treat their patients. We made simple requests and were met with screaming. For example, when we asked our assigned nurse to leave a note for the doctor about our loved one pocketing her food and drinks, she responded by cursing at us.
If you have the misfortune of being assigned Angel V as your or your loved one’s occupational therapist, I highly recommend requesting someone else. Angel was shockingly rude to our dying family member, yelling at her and displaying aggressive behavior. She was also unprofessional and disrespectful toward our family. This behavior is unacceptable in this line of work.
Willowbrook has been such a great experience for my mother and our family. The staff enjoy their jobs and really care for their resident’s. It definitely has not been easy, going through the physical decline of my mothers health and I have had many sleepless nights in the past few months. Finally, I can have some peace of mind knowing she is being cared for. Thank you to ALL of the staff at Willowbrook for offering so much kindness to my mother and family!
The nursing staff is wonderful but your admin staff is awful. Jill, the social worker is the most uncaring person I have ever met. She does not care about patients, she only cares about money. Told my dads 100 days is up today, and if we didn’t pick him up they would charge us $9,000 a month because he is “too well” for your services. Now they are telling me I can not because your doctor didn’t ok to release him. Even talked to the Administrator and still didn’t anywhere. This place needs to get their act together.
Medicare Star Ratings History
Quarterly Performance for Willowbrook Post Acute, 2013-2024 (View Current Ratings on Medicare.gov)
Source: medicare.gov
Average Direct Care Minutes Per Resident (Per Day)
Quarterly Performance for Nursing and Physical Therapy Direct Care Minutes for Willowbrook Post Acute, 2013-2024
Source: medicare.gov
Average Direct Care Minutes Per Resident Per Day information is based on data submitted to the Centers for Medicare & Medicaid Services (CMS) by Willowbrook Post Acute. For informational purposes only.
WILLOWBROOK POST ACUTE
Overall Rating
Quality Measures
Health Inspections
Staffing
Star Ratings are based on Medicare Nursing Home Compare Data as of November 23, 2024. View Medicare star rating performance history exclusively on CareListings.
Average Direct Care Per Resident (Per Day)
Certified Nursing Assistants (CNA)
180 minutes
180 minutes
Licensed Practical Nurses (LPN)
36 minutes
36 minutes
Registered Nurses
(RN)
63 minutes
(RN)
63 minutes
Physical Therapy
(PT)
4 minutes
(PT)
4 minutes
Average direct care minutes per resident per day are based on Medicare Nursing Home Compare data as of November 23, 2024.
Services Offered
Activities
Clinical Laboratory
Dietary Services
Housekeeping
Nursing
Occupational Therapy
Organized Resident Group
Pharmacy
Physical Therapy
Physician Services
Podiatric
Social Work
Speech Pathology
Compare Caregiver and Nurse Salaries in Pendleton, OR
