Piqua Manor

Let me first say, that most nurses were ok. Rooms beautiful. Sheets were stained and looked dirty. Hadn’t been changed. Found a bed bug crawling up the curtain, a few more in the corner of room on the floor. Food crumbs all along the floors and under the bedside tables. That being said. With of the things we saw? We had to move our grandmother to a different facility across town. All the reviews on here? No WAY can those be accurate. We recognized 3/4 of the pictures of people working here. A team is only as good as the weakest link. The administrator, is their weakest link. Because if she was taking care of all these issues? We wouldn’t be seeing all of the dirty conditions. The administrator kept avoiding us and our all our concerns. Door was always shut. We never saw the doctor except through a phone. Diversify your medical knowledge but don’t go here! Thank goodness we moved her when we did, or we might’ve lost her.

The reason I only gave three stars is their administration is ridiculous! When my mother was admitted for rehab she was approved in the door for 100 days no questions asked! My mother has dementia, she had a very bad wound where they took her tissue down to the muscle. That happened the third week of July! My mother smokes a lot. She wanted to smoke (keep in mind she doesn’t think clearly wen reasonably) the staff AND case manager and administrators knew this. Supposedly she had to walk 150 feet unassisted and be able to shower plus a few extra little goals. She threw a fit after I wouldn’t take her home one day and showed her butt to them saying I want to go home blah blah. She wasn’t even off the wound vac a week at that point! The wound IS still open: she was there 21 days maybe 25 (of the 100) full paid!!!! She came home with home healthcare! Here’s the icing on the cake my mom had a stroke last night! So thank you Piqua manor for sending her home when we kept telling you it was too soon! She had plenty of days left: y’all have never dealt with a scared dementia patient?! You shipped her out the door so she was outta your hair. I hope this doesn’t come back to you guys in some way 🤷🏻‍♀️ also all the aides and staff that worked with her hands in were great! If you’re gonna send your family there stay on top of their clothes they lose people’s clothes even though I was washing them myself. Make THAT make sense! One last thing mom said their food was good and I did see a lot of activities for those who could partake in them. I feel they should do activities with their more bed ridden people too! Just a thought 💅 🤔with in ten days of release my mom had a stroke. She came home last Thursday and had it somewhere between last night and this morning! 🗣️🗣️🗣️🗣️🗣️🗣️

My mother was at the facility 2 months. Like other people on this review. The staff was wonderful to my mother and myself all the way up to my mothers death. But the administration and other business personnel was rude and uncaring. One time my mom was in the hospital not doing well and i get a call wenting payment. I was threatened to have my mother kicked out of the nursing if they didn't get paid soon. My mother was on a ventilator and bed riden. So be very careful sending a love one there. If you do. Make sure you are rich or have some kind of nursing home insurance.

Was visiting my father in law today with my mother in law. They are having issues with Medicare paying. We are working to get him home because we can't afford to keep paying nursing home. They called my mother in law yesterday about paying. Today we were approached by a woman saying they wanted her to pay half today. Like really she just talked to her yesterday. How rude and unprofessional. I posted this before we left the facility. They actually came down to my father in laws room and got my mother in law again! I am appalled. Hannah Lefeld you are a terrible administrator. We are working hard to get arrangements and you want to keep harassing my mother in law. I highly encourage ppl to look elsewhere for care if you are having issues getting payment together. There is nothing worse than added stress and attitude during times like this. The regular staff seems good. But the administrator is rude and unprofessional

After a fall at home and a two day stay at the hospital my mom was taken to Piqua Manor. We aren't sure how they even have a three star rating. Mom arrived in the evening and had trouble getting her pain meds and staff seemed indifferent to her needs. When the doctor finally came in they didn't give her adequate pain medication. She cried through the night disturbing her roommate to the point of her complaining. Still nothing was done. That evening we went to get her and bring her home. The nurse on duty basically tricked my brother into signing a form stating Mom was leaving against medical advice and then told him since he had signed that form they couldn't help him get Mom out. She was non-weight bearing and he had to get her together and bring her out by himself. She was sent out in a hospital gown tied together only at the neck, an adult diaper, and hospital socks. It was the worst experience we had at a nursing facility. I would never recommend anyone use this place and will certainly NEVER take any of my family back there. Unfortunately we don't have the option of giving it no stars!