Lillian Carter Health & Rehabilitation
Lillian Carter Health & Rehabilitation
4.0 (31 reviews)
Skilled Nursing Facility • 100 Licensed Beds
225 Hospital Street, Plains, GA
CMS Medicare Ratings
Overall
Inspection
Staffing
Quality
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Claimed

Lillian Carter Health & Rehabilitation

Skilled Nursing Facility • 100 Licensed Beds
225 Hospital Street,
Plains, GA
CMS Medicare Ratings
Overall
Inspection
Staffing
Quality
View details →
About

Lillian Carter Health & Rehabilitation – Medicare Certified Since 1993

Lillian Carter Health & Rehabilitation is a Medicare and Medicaid certified skilled nursing facility located in Plains, Georgia. This facility has been serving the community for 33 years. A Medicare-certified skilled nursing facility provides 24-hour nursing care, rehabilitation services, and assistance with activities of daily living for patients who need skilled nursing or rehabilitation services on a daily basis.

This facility has 100 certified beds with a current occupancy rate of 52% (averaging 52 residents per day), which is below average. Skilled nursing facilities provide 24-hour nursing care for patients who need rehabilitation services after a hospital stay or ongoing care for chronic conditions. Services include skilled nursing, physical therapy, occupational therapy, speech therapy, and assistance with daily activities.

Staffing Levels: Based on CMS payroll data, this facility provides approximately 3.54 hours of total nursing care per resident per day (1.9 hours from CNAs, 1.38 hours from LPNs, 0.26 hours from RNs). Physical therapy staffing is 0.01 hours per resident per day.

Medicare Quality Ratings: According to CMS, Lillian Carter Health & Rehabilitation has an overall quality rating of 2 out of 5 stars, which is below average compared to other nursing homes nationwide. Individual category ratings are: health inspection: 3 stars, staffing: 1 stars, quality measures: 3 stars.

Medicare Coverage: Medicare covers skilled nursing facility care for up to 100 days following a qualifying hospital stay of at least 3 days. Days 1-20 are fully covered by Medicare, days 21-100 require a daily coinsurance payment. Many residents also use Medicaid, private insurance, or pay privately for long-term stays.

Questions to Ask: When visiting a nursing home, ask about: staff-to-resident ratios and RN coverage around the clock, how they handle medical emergencies, activities and therapy programs, how they communicate with families, their approach to falls prevention, and policies for managing resident complaints.

Visit Medicare Care Compare to view detailed ratings, inspection reports, staffing data, and compare this facility with others in the area.

Quality ratings and facility data are updated periodically by CMS. We recommend verifying current information at Medicare Care Compare.

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Local Comparison Snapshot

How Lillian Carter Health & Reh... compares to 132 facilities in Rural GA

Click a measure name to jump to details • Hover over for definitions

Measure
This Facility
Area Avg
Comparison
Overall Rating
Medicare 5-star rating
2
2.8
Quality Measures
Clinical outcomes & safety
3
2.6
Health Inspections
State survey results
3
3
Staffing
Nurse-to-resident ratio
1
2.3
Staffing Hours (per resident/day)
RN Hours
Registered nurses
0.26 hrs
0.49 hrs
LPN/LVN Hours
Licensed practical nurses
1.38 hrs
0.89 hrs
CNA Hours
Certified nursing assistants
1.90 hrs
2.09 hrs
Total Nursing Hours
CNA + LPN + RN combined
3.54 hrs
3.48 hrs
Agency/Contractor Usage
Lower agency use often indicates more stable, consistent care
RN Agency Use
% of RN hours from contractors
0.2 %
1.7 %
LPN/LVN Agency Use
% of LPN hours from contractors
3.6 %
3.1 %
CNA Agency Use
% of CNA hours from contractors
3.6 %
2.1 %
Staff Stability & Occupancy
Staff Turnover
Annual nursing staff turnover
55 %
42 %
Occupancy Rate
Percentage of beds filled
52 %
77 %
Financial Estimate
Based on CMS Cost Report data (for reference only)
Est. Daily Rate
Average cost per day
$259
$296
Estimate Only: This figure is calculated from cost reports and is for informational purposes only. Actual rates vary significantly. See details or contact the facility.
Better than Area
Near Average
Below Area Average

Data from CMS Medicare Compare and Payroll-Based Journal. Area averages based on 132 facilities in Rural GA.
Ratings and staffing data typically reflect the most recent quarterly reporting period available.

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Medicare Star Ratings

Official CMS ratings based on health inspections, staffing, and quality measures

Data as of December 2025

What do Medicare star ratings measure?
Medicare rates nursing homes on a 1-5 star scale based on three key areas: health inspection results, staffing levels, and quality measures like falls and infections.
How often are ratings updated?
CMS updates nursing home ratings monthly. Ratings can change based on new inspection results, staffing data from payroll records, and clinical quality outcomes.
Overall Rating
2/5
Quality Measures
3/5
Health Inspections
3/5
Staffing
1/5

Star Ratings History

Quarterly performance from 2013-2026

View on Medicare.gov
Overall
Health Inspections
Quality
Staffing
Source: Centers for Medicare & Medicaid Services

How Does This Facility Compare?

Compared to 132 other nursing homes in Rural GA

Why compare to local facilities?
Local comparisons account for regional staffing markets and demographics. A facility performing above local averages often indicates strong management and quality care relative to area standards.
Lillian Carter Health & Reh...
Rural GA Average

Based on CMS Medicare star ratings. Higher ratings indicate better performance.

Staffing Hours per Resident Day

Lillian Carter Health & Reh...
Rural GA Average

Staffing data from CMS Payroll-Based Journal. Higher hours generally indicate more direct care time.

Staff Turnover Rate

Lillian Carter Health & Reh...
Rural GA Average

Lower turnover rates generally indicate a more stable workforce and better continuity of care.

Agency/Contract Staff Usage

Lillian Carter Health & Reh...
Rural GA Average

Lower agency usage often indicates better staff retention. High agency rates (>30%) may suggest staffing challenges.

Agency Staff Trends

Historical agency/contract staff usage by role

What does agency usage indicate?
Agency/contract staff fill temporary staffing gaps. Lower percentages typically indicate a stable, permanent workforce. Facilities with consistently high agency usage (>30%) may face staff retention challenges, though temporary spikes can occur during seasonal illness or transitions.
CNA
LPN
RN

Data from CMS Payroll-Based Journal (PBJ). Agency % = contractor hours / total hours.

Direct Care Staffing

Average minutes of direct nursing care per resident per day

Data as of December 2025

Understanding staffing levels: Higher staffing is associated with better quality outcomes. Research suggests around 4.1 hours of total nursing care per resident per day as a quality benchmark. Compare this facility's staffing to local averages to assess relative care levels.
114
minutes/day
CNAs
Certified Nursing Assistants
83
minutes/day
LPNs
Licensed Practical Nurses
15
minutes/day
RNs
Registered Nurses
0
minutes/day
PTs
Physical Therapists

Staffing Trends

Direct care minutes per resident per day

CNAs
LPNs
RNs
PTs
Source: Centers for Medicare & Medicaid Services

Occupancy Rate History

Average daily residents as a percentage of certified beds

Understanding occupancy: Higher occupancy can indicate strong community reputation and demand. Very low occupancy may affect financial stability, while extremely high occupancy could mean limited bed availability.
Lillian Carter Health & Reh...
Rural GA Average (77.3%)

Data from CMS Provider Info files. Occupancy = Average Residents per Day / Certified Beds.

Staff Turnover History

Annual percentage of nursing staff who left the facility

Data as of December 2025

Understanding turnover: Lower turnover rates generally indicate a more stable workforce and better continuity of care. High turnover can affect care quality and resident relationships. The national average for nursing homes is around 50-60%.
All Nursing Staff
Registered Nurses (RN)
Area Average

Data from CMS Payroll-Based Journal. Turnover = staff who left during the year / total staff.

Average Daily Rate

Average daily charge for care at this facility

Based on CMS Cost Report data (inpatient revenue ÷ total patient days)

FY 2023 Daily Rate
$259
per resident per day
Compared to 132 facilities in your area
Below local median ($296)
Daily Rate Trend (2018-2023)
Contact Facility for Actual Rates
This figure is an average calculated from cost reports and is for informational purposes only. Actual rates vary significantly based on level of care needed, room type, payer source (Medicare, Medicaid, private pay), and other factors. Please contact the facility directly for current pricing and availability.
How This Is Calculated
This average daily rate is calculated from CMS Cost Reports by dividing total inpatient revenue by total patient days. It represents an average across all payers and care levels. Higher rates may indicate more intensive care, specialized services, or regional cost factors.

Data Source: Financial data from CMS Skilled Nursing Facility Cost Reports. Data typically lags 1-2 years. This information is for educational purposes only and should not be the sole basis for financial or care decisions. CareListings does not guarantee accuracy.

Financial Health

Comprehensive financial indicators from CMS Cost Reports

Data from fiscal year 2023 (most recent available - cost report data lags ~2 years)

For-Profit Facility

Financial Summary

Metric This Facility Local Median Comparison
Operating Margin
Profitability ratio
-11% -5% Below
Net Income
Annual profit or loss
$-520,394 $-81,196 Below
Staff Cost per Resident
Daily salary expense per resident
$145/day $125/day Higher
Occupancy Rate
Bed utilization percentage
52% 76% Lower
Est. Daily Rate
Average revenue per patient day
$259/day $296/day Lower
Total Beds
Licensed bed capacity
100 95 Larger

Local comparisons based on 132 skilled nursing facilities in the Georgia (Rural) metro area

Revenue & Expenses

Net Patient Revenue
After adjustments & allowances
$4,955,721
Operating Expenses
Total operating costs
$5,480,677
Total Salaries
Staff compensation
$2,776,265
Contract Labor
Agency & temp staff
$109,022

Payer Mix

Medicare
5%
Private Pay & Other
95%

Operating Margin Trend (2018-2023)

Understanding Financial Health
Operating Margin: Percentage of revenue remaining after operating costs. Positive = profitable operations.
Staff Investment: Higher spending per resident often correlates with better care quality.
Payer Mix: Shows revenue sources. Higher Medicare % typically means more post-acute/rehab care; higher Medicaid % indicates more long-term care residents.
Nonprofit/Government: May operate with lower margins while still providing quality care due to community mission.

Data Source: All financial data on this page comes from CMS Skilled Nursing Facility Cost Reports submitted by the facility to the Centers for Medicare & Medicaid Services. This information is provided for educational purposes only and should not be the sole basis for any financial or care decisions. Cost report data typically lags 1-2 years. CareListings does not guarantee the accuracy of this data.

Who Stays Here

Breakdown of residents by payment type

Based on fiscal year 2023 cost report data

Total Days
19,116
Medicare
Short-term skilled nursing
5%
Medicaid
Long-term care residents
0%
Private Pay / Other
Self-pay, insurance, VA
95%
Higher Medicare %
Indicates more short-term rehabilitation residents. Medicare typically covers up to 100 days of skilled nursing care after a hospital stay.
Higher Medicaid %
Indicates more long-term care residents. Medicaid covers nursing home care for those who qualify financially.

Average Length of Stay

How long residents typically stay at this facility

Based on fiscal year 2023 cost report data

Overall Average
106.20
days
Medicare Stays
83.45
days
Total Admissions
176
Total Discharges
180
Medicare (Short-Term)
Medicare covers skilled nursing for rehabilitation after a hospital stay. Typical stays are 20-30 days for recovery from surgery, stroke, or illness.
Medicaid (Long-Term)
Medicaid covers long-term nursing home care for those who qualify. Many residents stay months or years, receiving ongoing daily care and support.

Services

Comprehensive skilled nursing services, rehabilitation programs, and medical care in PLAINS

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Reviews

4.0 (31 reviews)
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Beverly Tatum's profile photo
Beverly Tatum 9 months ago

Lillian Carter Health and Rehabilitation Center is an amazing place! My father in law had phenomenal care until he passed away. He was always clean! His room never had a bad smell! The staff were amazing and very helpful when we had questions. You can tell they truly care for the patients well being! I would highly recommend this center to anyone who needs care for their loved ones!

Britney Chancey's profile photo
Britney Chancey 4 months ago

If you have a love one that needs help i STRONGLY advise you don’t go here. My uncle was basically STARVED to death here. His room was disgusting. Sat in a pop diaper bc they wouldn’t change him. Hot in the building. Luckily they switched up his appointments & we were able to get into a hospital days before he passed. If not who knows what would happened.

Jaime Sexton's profile photo
Jaime Sexton 4 months ago

My mother was committed back in April of this year. The staff is warm and caring and my mother is comfortable and well-taken care of. They ensure her safety and well-being at all times and I would highly recommend them for the care of your loved ones.

Scoops Americus's profile photo
Scoops Americus 9 months ago

Scoops Americus had the pleasure of visiting Lillian Carter Nursing Home recently to serve ice cream to the residents/staff, and it was truly a memorable and uplifting experience. From the moment we arrived, the warm atmosphere of the facility was immediately evident. The staff was incredibly kind, attentive, and made everyone feel at ease. Their dedication to the well-being of the residents is truly inspiring. The highlight of the visit was, of course, sharing ice cream with the residents/staff. There was such joy and laughter as everyone enjoyed their sweet treat. It was clear how much the little things, like this simple act of kindness, meant to the residents and staff. The smiles on their faces were priceless and reminded me of the importance of connection and community. The facility itself is well-maintained, with comfortable and welcoming spaces that cater to the needs of the residents. It’s evident that Lillian Carter Nursing Home goes above and beyond in creating a positive and supportive environment. Whether it’s the compassionate care, the engaging activities, or the personal attention each resident receives, they truly focus on making each day special. I’m so grateful for the opportunity to volunteer and contribute in a small way to making their day brighter. I highly recommend Lillian Carter Nursing Home to anyone looking for a place where compassion, care, and community shine through in everything they do.

Tammy Spargo's profile photo
Tammy Spargo 12 months ago

Lillian Carter H&R is an amazing place and the people that work here are absolutely amazing.They always go above and beyond to make sure that the residents are safe. I have met the most incredible people that genuinely care and love the residents as if they are family. They effortlessly and tirelessly pour everything they have into their work. They patiently and kindly walk you through every step of the way with helping you with any thing you need to enroll you loved one into a home away from home environment . Lillian Carter Health and rehabilitation is the most home environment away from home you could want your family. Where we treat your family as our family

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