ELIM WELLSPRING

My dad spent over a year at Elim in Princeton and I would recommend it to anyone who has a loved one who needs long term care. The staff are compassionate and professional. Most of the negative reviews are clearly disgruntled employees.

My grandmother lived here. She started to decline once being moved to the memory care locked unit. Would not recommend putting your loved ones in this facility. Activity staff sit on their phone playing games not even attempting to improve the quality of the resident’s lives. Neglect, always short staffed, staff are overworked, management bullies their staff. Does not appear to be a “Christian organization” as a reflection on their morals and how they treat people. Also, they removed their Facebook reviews to hide the truth about this place when people spoke out. They have too much of an ego to apologize for their wrongdoings. I don’t even know how you people sleep at night.

My dad was transferred to Elim in Dec 2017. He was scared to go at first because of experiences he had at a different are facility. When we arrived he said it's not home but I feel at home. Because the staff treated him with human dignity. My dad had advanced Parkinsons. He was only here for a little over 4 months before he passed away. During his entire time at Elim the staff treated him with respect, dignity and patience. At times going well above and beyond what I would expect. Talking to the aids and nurses one night one of them said something very profound. "They don't live where we work. We have the privilege to work where they live, we work in their home." It's a simple but true statement to how the staff views the importance of what they do. The people here became an extended family as they cared for my dad. The most important thing to me is not my perception but my dad's. He never begged to come home, never felt uncared for or neglected. He joked with staff and felt and knew they cared. Even after my dad passed they treated me and my family with such respect, and I am forever grateful that in his end months he was cared for by such amazing, compassionate people. I will definitely recommend Elim for care from the experience my family had with them.

Blows my mind how a company that stand for Christian beliefs treats their employees. They turn a blind eye when there is an actual case of abuse and neglect from lazy workers but then the second a good worker gets under the magnifying glass they don’t investigate anything. Hoping some kind of change can come about from people expressing their opinions. Aside from all the red flags, there are incredible people who do their best with what they have in the facility, and I thank you all for continuing to poor your best into this place. (examples being Jeremy, Kate, Pam, Kylie.) Consider long and hard before you bring any family member to any nursing home, but please just make sure you ask all the questions you need to.

This place is horrible. My grandmother was here for almost 4 years and had severe dementia. Her disease progressed significantly fast in the last 2 months and with that, they pumped her full of drugs to keep her drugged so they didn't have to deal with her. They had her on trazidone, some sort of morphine patch, and then started injecting her with Haldol, for absolutely no reason, which is not recommended for elderly patients with dementia. And they gave it to her anyway. My grandmother fell about 15 times in a month and a half in their care. She had a 15% fracture in her L3 vertebrae. Her teeth and her mouth were dirty everyday, she had rashes, sores, and bruises on her body, specifically her head, arms, and around her neck. The Elim home would not work with us. They refused to listen to us and do what we asked in regards to her care plans. We tried multiple times to make changes to her care plan and every time it was supposed to be updated, it wasn't. And we kept finding the same problems day after day. There was one care taker that even told us directly that she would not brush my grandmother's teeth. Another incident happened when two care takers continued messing with my grandmother and we told them to stop and leave her alone. My grandmother was screaming and crying and they ignored us when we told them to stop and leave her alone, and then refused to give us their names. And all Todd was concerned about was whether or not we had set up a video camera in my grandmother's room. Which was false. But interesting. If there was no wrong doing, why be concerned about a video camera? When my grandmother was in the hospital, which, my mom called an ambulance because no one would come and take her temperature and my mother suspected something was wrong and that she was sick, the head nurse, Toni, called the hospital and asked if they could give my grandmother's room away. She hadn't even passed away at that point. She hadn't even been in the hospital for a few hours before they insensitively called regarding giving her room away. They are a horrible facility. Granted, there are some people there that really care about the residents and love them, but for the most part, there's a whole lot of lying, neglect, and abuse that goes on. There is no follow through, there is no communication, they are understaffed, they are not qualified to take care of severely incompetent and nonverbal patients, and they think they know what's best for your loved one, not you. If your loved one needs a lot of care, do not put them in the Elim Home in Princeton, MN.