Park View Post Acute
Park View Post Acute
4.0 (114 reviews)
Skilled Nursing Facility • 116 Licensed Beds
3751 Montgomery Dr, Santa Rosa, CA
CMS Medicare Ratings
Overall
Inspection
Staffing
Quality
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Park View Post Acute

Skilled Nursing Facility • 116 Licensed Beds
3751 Montgomery Dr,
Santa Rosa, CA
CMS Medicare Ratings
Overall
Inspection
Staffing
Quality
View details →
About

Park View Post Acute – Medicare Certified Since 1975

Park View Post Acute is a Medicare and Medicaid certified skilled nursing facility located in Santa Rosa, California. This facility has been serving the community for 51 years. A Medicare-certified skilled nursing facility provides 24-hour nursing care, rehabilitation services, and assistance with activities of daily living for patients who need skilled nursing or rehabilitation services on a daily basis.

This facility has 116 certified beds with a current occupancy rate of 94% (averaging 109 residents per day), which is high. Skilled nursing facilities provide 24-hour nursing care for patients who need rehabilitation services after a hospital stay or ongoing care for chronic conditions. Services include skilled nursing, physical therapy, occupational therapy, speech therapy, and assistance with daily activities.

Staffing Levels: Based on CMS payroll data, this facility provides approximately 4.45 hours of total nursing care per resident per day (2.51 hours from CNAs, 1.26 hours from LPNs, 0.68 hours from RNs). Physical therapy staffing is 0.17 hours per resident per day. This staffing level meets research-recommended quality thresholds.

Medicare Quality Ratings: According to CMS, Park View Post Acute has an overall quality rating of 3 out of 5 stars, which is average compared to other nursing homes nationwide. Individual category ratings are: health inspection: 2 stars, staffing: 4 stars, quality measures: 5 stars.

Medicare Coverage: Medicare covers skilled nursing facility care for up to 100 days following a qualifying hospital stay of at least 3 days. Days 1-20 are fully covered by Medicare, days 21-100 require a daily coinsurance payment. Many residents also use Medicaid, private insurance, or pay privately for long-term stays.

Questions to Ask: When visiting a nursing home, ask about: staff-to-resident ratios and RN coverage around the clock, how they handle medical emergencies, activities and therapy programs, how they communicate with families, their approach to falls prevention, and policies for managing resident complaints.

Visit Medicare Care Compare to view detailed ratings, inspection reports, staffing data, and compare this facility with others in the area.

Quality ratings and facility data are updated periodically by CMS. We recommend verifying current information at Medicare Care Compare.

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Local Comparison Snapshot

How Park View Post Acute compares to 19 facilities in Santa Rosa-Petaluma, CA

Click a measure name to jump to details • Hover over for definitions

Measure
This Facility
Area Avg
Comparison
Overall Rating
Medicare 5-star rating
3
3.4
Quality Measures
Clinical outcomes & safety
5
4.3
Health Inspections
State survey results
2
3
Staffing
Nurse-to-resident ratio
4
3.7
Staffing Hours (per resident/day)
RN Hours
Registered nurses
0.68 hrs
0.82 hrs
LPN/LVN Hours
Licensed practical nurses
1.26 hrs
1.22 hrs
CNA Hours
Certified nursing assistants
2.51 hrs
2.69 hrs
Total Nursing Hours
CNA + LPN + RN combined
4.44 hrs
4.73 hrs
Agency/Contractor Usage
Lower agency use often indicates more stable, consistent care
RN Agency Use
% of RN hours from contractors
0 %
0.1 %
LPN/LVN Agency Use
% of LPN hours from contractors
0 %
0.9 %
CNA Agency Use
% of CNA hours from contractors
0 %
0.8 %
Staff Stability & Occupancy
Staff Turnover
Annual nursing staff turnover
34 %
34 %
Occupancy Rate
Percentage of beds filled
94 %
86 %
Financial Estimate
Based on CMS Cost Report data (for reference only)
Est. Daily Rate
Average cost per day
$505
$527
Estimate Only: This figure is calculated from cost reports and is for informational purposes only. Actual rates vary significantly. See details or contact the facility.
Better than Area
Near Average
Below Area Average

Data from CMS Medicare Compare and Payroll-Based Journal. Area averages based on 19 facilities in Santa Rosa-Petaluma, CA.
Ratings and staffing data typically reflect the most recent quarterly reporting period available.

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Medicare Star Ratings

Official CMS ratings based on health inspections, staffing, and quality measures

Data as of December 2025

What do Medicare star ratings measure?
Medicare rates nursing homes on a 1-5 star scale based on three key areas: health inspection results, staffing levels, and quality measures like falls and infections.
How often are ratings updated?
CMS updates nursing home ratings monthly. Ratings can change based on new inspection results, staffing data from payroll records, and clinical quality outcomes.
Overall Rating
3/5
Quality Measures
5/5
Health Inspections
2/5
Staffing
4/5

Star Ratings History

Quarterly performance from 2013-2026

View on Medicare.gov
Overall
Health Inspections
Quality
Staffing
Source: Centers for Medicare & Medicaid Services

How Does This Facility Compare?

Compared to 19 other nursing homes in Santa Rosa-Petaluma, CA

Why compare to local facilities?
Local comparisons account for regional staffing markets and demographics. A facility performing above local averages often indicates strong management and quality care relative to area standards.
Park View Post Acute
Santa Rosa-Petaluma, CA Average

Based on CMS Medicare star ratings. Higher ratings indicate better performance.

Staffing Hours per Resident Day

Park View Post Acute
Santa Rosa-Petaluma, CA Average

Staffing data from CMS Payroll-Based Journal. Higher hours generally indicate more direct care time.

Staff Turnover Rate

Park View Post Acute
Santa Rosa-Petaluma, CA Average

Lower turnover rates generally indicate a more stable workforce and better continuity of care.

Agency/Contract Staff Usage

Park View Post Acute
Santa Rosa-Petaluma, CA Average

Lower agency usage often indicates better staff retention. High agency rates (>30%) may suggest staffing challenges.

Agency Staff Trends

Historical agency/contract staff usage by role

What does agency usage indicate?
Agency/contract staff fill temporary staffing gaps. Lower percentages typically indicate a stable, permanent workforce. Facilities with consistently high agency usage (>30%) may face staff retention challenges, though temporary spikes can occur during seasonal illness or transitions.
CNA
LPN
RN

Data from CMS Payroll-Based Journal (PBJ). Agency % = contractor hours / total hours.

Direct Care Staffing

Average minutes of direct nursing care per resident per day

Data as of December 2025

Understanding staffing levels: Higher staffing is associated with better quality outcomes. Research suggests around 4.1 hours of total nursing care per resident per day as a quality benchmark. Compare this facility's staffing to local averages to assess relative care levels.
151
minutes/day
CNAs
Certified Nursing Assistants
75
minutes/day
LVNs
Licensed Vocational Nurses
41
minutes/day
RNs
Registered Nurses
10
minutes/day
PTs
Physical Therapists

Staffing Trends

Direct care minutes per resident per day

CNAs
LVNs
RNs
PTs
Source: Centers for Medicare & Medicaid Services

Occupancy Rate History

Average daily residents as a percentage of certified beds

Understanding occupancy: Higher occupancy can indicate strong community reputation and demand. Very low occupancy may affect financial stability, while extremely high occupancy could mean limited bed availability.
Park View Post Acute
Santa Rosa-Petaluma, CA Average (86.4%)

Data from CMS Provider Info files. Occupancy = Average Residents per Day / Certified Beds.

Staff Turnover History

Annual percentage of nursing staff who left the facility

Data as of December 2025

Understanding turnover: Lower turnover rates generally indicate a more stable workforce and better continuity of care. High turnover can affect care quality and resident relationships. The national average for nursing homes is around 50-60%.
All Nursing Staff
Registered Nurses (RN)
Area Average

Data from CMS Payroll-Based Journal. Turnover = staff who left during the year / total staff.

Average Daily Rate

Average daily charge for care at this facility

Based on CMS Cost Report data (inpatient revenue ÷ total patient days)

FY 2023 Daily Rate
$505
per resident per day
Compared to 19 facilities in your area
Below local median ($527)
Daily Rate Trend (2018-2023)
Contact Facility for Actual Rates
This figure is an average calculated from cost reports and is for informational purposes only. Actual rates vary significantly based on level of care needed, room type, payer source (Medicare, Medicaid, private pay), and other factors. Please contact the facility directly for current pricing and availability.
How This Is Calculated
This average daily rate is calculated from CMS Cost Reports by dividing total inpatient revenue by total patient days. It represents an average across all payers and care levels. Higher rates may indicate more intensive care, specialized services, or regional cost factors.

Data Source: Financial data from CMS Skilled Nursing Facility Cost Reports. Data typically lags 1-2 years. This information is for educational purposes only and should not be the sole basis for financial or care decisions. CareListings does not guarantee accuracy.

Financial Health

Comprehensive financial indicators from CMS Cost Reports

Data from fiscal year 2023 (most recent available - cost report data lags ~2 years)

For-Profit Facility

Financial Summary

Metric This Facility Local Median Comparison
Operating Margin
Profitability ratio
10% 11% Below
Net Income
Annual profit or loss
$2,248,212 $1,284,804 Above
Staff Cost per Resident
Daily salary expense per resident
$292/day $230/day Higher
Occupancy Rate
Bed utilization percentage
94% 87% Higher
Est. Daily Rate
Average revenue per patient day
$505/day $527/day Lower
Total Beds
Licensed bed capacity
116 79 Larger

Local comparisons based on 19 skilled nursing facilities in the Santa Rosa-Petaluma, CA metro area

Revenue & Expenses

Net Patient Revenue
After adjustments & allowances
$23,438,589
Operating Expenses
Total operating costs
$21,200,906
Total Salaries
Staff compensation
$11,705,277
Contract Labor
Agency & temp staff
$362,492

Payer Mix

Medicare
22%
Medicaid
57%
Private Pay & Other
21%

Operating Margin Trend (2018-2023)

Understanding Financial Health
Operating Margin: Percentage of revenue remaining after operating costs. Positive = profitable operations.
Staff Investment: Higher spending per resident often correlates with better care quality.
Payer Mix: Shows revenue sources. Higher Medicare % typically means more post-acute/rehab care; higher Medicaid % indicates more long-term care residents.
Nonprofit/Government: May operate with lower margins while still providing quality care due to community mission.

Data Source: All financial data on this page comes from CMS Skilled Nursing Facility Cost Reports submitted by the facility to the Centers for Medicare & Medicaid Services. This information is provided for educational purposes only and should not be the sole basis for any financial or care decisions. Cost report data typically lags 1-2 years. CareListings does not guarantee the accuracy of this data.

Who Stays Here

Breakdown of residents by payment type

Based on fiscal year 2023 cost report data

Total Days
40,144
Medicare
Short-term skilled nursing
22%
Medicaid
Long-term care residents
57%
Private Pay / Other
Self-pay, insurance, VA
21%
Higher Medicare %
Indicates more short-term rehabilitation residents. Medicare typically covers up to 100 days of skilled nursing care after a hospital stay.
Higher Medicaid %
Indicates more long-term care residents. Medicaid covers nursing home care for those who qualify financially.

Average Length of Stay

How long residents typically stay at this facility

Based on fiscal year 2023 cost report data

Overall Average
51.27
days
Medicare Stays
27.33
days
Medicaid Stays
811.07
days
Total Admissions
788
Total Discharges
783
Medicare (Short-Term)
Medicare covers skilled nursing for rehabilitation after a hospital stay. Typical stays are 20-30 days for recovery from surgery, stroke, or illness.
Medicaid (Long-Term)
Medicaid covers long-term nursing home care for those who qualify. Many residents stay months or years, receiving ongoing daily care and support.

Services

Comprehensive skilled nursing services, rehabilitation programs, and medical care in SANTA ROSA

Join Our Caring Team

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Current Job Openings

Park View Post Acute
SANTA ROSA, CA
Full Time
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Reviews

4.0 (114 reviews)
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Pamela Palmgren's profile photo
Pamela Palmgren a month ago

My father in law spent two weeks at Park View and I have nothing but praise for the wonderful care he received from the nursing staff to the OT and AMAZING PT services. Jasmine, the social worker, was always responsive to my phone calls and questions. My father in law gained weight while there because he really enjoyed the food :-) The staff were always helpful and attentive to us when we visited and to my father in law. Keep up the amazing work and the great care you give to the vulnerable population you serve.

Camille Harris's profile photo
Camille Harris 4 months ago

The staff is wonderful, skilled and compassionate. The food is much better than normal hospital food. There is always fresh vegetables and fresh fruit. It’s very impressive that they can deliver real fried eggs for breakfast , still warm to that many patients. Most facilities have switched to liquid eggs so hats off to Parkview . The whole staff overall is outstanding, but extra standouts in nursing were Malia, Ryan, Ray and Suzette. In Physical Therapy try to get Kate or Sisley. In occupational therapy, Maya is terrific. Best CNA,s were Philoberto and Maria. Mattie and Savi were really helpful in social services. I believe Parkview is the very best facility in Sonoma County and highly recommend it. Be sure to ask for the front of the buildings where there are only two beds in the room. The back rooms have three beds to the room

Simone Coudray's profile photo
Simone Coudray 4 months ago

My father was a patient there for about a month last July to August. We placed him on hospice and he was arranged to be moved to a home care facility for end-of-life care, we were not present for the transport. The company that was booked arrived in a commercial vehicle and they claim Park View refused to give them a wheelchair to transport him. At this point my father was barely speaking and experienced drops in blood pressure whenever not in a laying position. They did not call my mother to inform her that he was being transported in what I would describe as a medically unsafe manor. In my opinion they never should have allowed him to leave their facility in such a way. He arrived extremely disoriented and weak and fainted once he arrived at the new home care facility. I would hope no ones loved one would experience something similar.

Carol H's profile photo
Carol H 8 months ago

I can't say enough good things about Park View Post Acute. From the moment Mom arrived, she was treated with kindness, professionalism, and top-notch care. The nursing staff is attentive and compassionate, always making sure she was comfortable and had everything she needed. The physical and occupational therapy teams are truly outstanding. They designed a personalized rehabilitation plan that helped her regain her strength and independence faster than I expected. Their encouragement and expertise made all the difference in her recovery. The facility itself is clean, well-maintained, and welcoming. The meals were nutritious and well-prepared, and there were plenty of activities to keep residents engaged and social. What really stood out to me was the staff’s dedication to their patients. They took the time to listen, support, and motivate her throughout her stay. Thanks to their excellent care, she was able to return home feeling confident in her recovery. I highly recommend Park View Post Acute to anyone in need of skilled nursing or rehabilitation services. They truly go above and beyond!

Edward Clinton's profile photo
Edward Clinton 6 months ago

My husband needed extra physical therapy help after hospitalization. Park View Post Acute was one of his options as they work with Kaiser patients. A few years ago he had a friend that was a patient at Park View and Eddie would visit him. In addition he had worked over 20 plus years for a local florist and had delivered flowers frequently to patients who were at Park View. He always said the facility was bright, clean and very friendly. When Kaiser informed him of his options for post acute facilities he immediately said Park View. He loved all the staff. They all joked with him and were helpful and intent on helping him and all the patients. He/We highly recommend Park View Post Acute if you ever need a little extra help.

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