The Lumiere of Chesterfield Senior Living Community

My in laws have been here for only a few months now, and while it is an absolutely stunning Facility, there are little to no activities/ amenities that we were told all about and reeled in with. It seems the Residents of The Lumiere have to come up with their own ideas of day trips or activities verses having a calendar filled with daily events. Parking is terrible. Absolutely terrible. There also seems to be a heavy turn over in staff for a brand new facility. We can only visit in the evening, so I’ve yet to meet with the owner/director to voice my concerns. I’ve also called and am always told they are not there or away from their desk. On a positive note, they seem to love the food and drinks. They talk about their meals more than anything else. The few day trips offered that they signed up for, parents really enjoyed, especially the winery. We’re hopeful things change a bit so they will stay.

Food needs to improve. Serving chicken sandwich with no mayonnaise, risotto that's drippy & watery, bland, and below average presentation. Install a suggestion box and listen to your residents!

Wendi and her team do a wonderful job of welcoming people to the community. Whether you're a potential resident or an old friend, it's always a joy. The community is absolutely beautiful and located in the perfect spot.

Am on the fence with my review as my parents are new residents here. The amenities promised upon signing are not fully available yet and no type of compensation was offered for those missing services i.e.; valet service, pull-cords in the bathrooms, availability to speak with anyone if additional care might be needed. The facility itself is very attractive, and I have attended happy hour and dined with my parents and both of those items were fine. It's still a new place, about a year old, so hoping everything works itself out but my family has had no luck getting contact with the director since she sold us on the unit, and we're not happy about that. I tried her again today and get nothing but busy signals - just not a good way to keep the faith.

From the moment we had our first visit to Lumiere of Chesterfield they have been incredible to work with. Every member of the staff greets us with a smile and are so friendly. Ann Cerame and Jessica go out of their way to make sure everyone feels at home in this community. They truly care for the residents and give everyone such personal attention. Scott and the maintenance crew are extremely helpful and kind. The chef and his staff do an incredible job of making sure that the residents are happy with the meals and are open to any suggestions made. We cannot express how much we appreciate the detail to attention everyone has given!