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Brookdale Wake Forest

Adult Care Home
70 Licensed Beds

★★★★★★ (41 reviews)

Address:
611 South Brooks Street
Wake Forest, NC 27587

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Licensed Beds

About

Brookdale Wake Forest is a licensed Adult Care Home in Wake Forest, NC. Adult Care Home(s) are licensed individually by state or local governments and surveys are typically completed by local entities, such as the Department of Aging or Verteran's Services. Long-Term Care Ombudsman serve as advocates for residents of all licensed long term care settings.

Please visit your state government website to learn more about the level of care provided by Adult Care Home(s) in NC. Brookdale Wake Forest can be contacted at (919) 562-8400 or submit a request for more information.

Unless Brookdale Wake Forest is also certified by the Centers for Medicare & Medicaid Services, Adult Care Home(s) do not accept Medicare as payment for any care services. However, Adult Care Home(s) such as Brookdale Wake Forest play a critical role in caring for seniors and bringing peace of mind to families in need of care for loved ones. The long-term costs for non-acute care at Adult Care Home(s) is typically much lower than living in a nursing home full-time.

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Reviews

4.5 / 5 ★★★★★ (41 reviews)

Phillip Perry • 4 months ago

★★★★★

This place has been so disappointing. The cooked arrived after 9 this morning and the residents sat for well over an hour complaining. The trash at the front door is overflowing flowing. I asked the nurse about the trash and she said the the housekeeper hasn’t been there for two days. I’m not lying. The place smells. At the cost you would think that they would provide pads on the bed for incontinence. The family doesn’t come often so the resident just wets her bed continuously. This orange sliced water was made yesterday and left to sit overnight. It’s still there. The room upon arrival was dirty early this morning so when was it cleaned because trash and crumbs was all over. Client was in the bed asleep. Owner, stop being sorry on your comments and DO SOMETHING!!!! It starts and stops with you all day everyday!!!!!!!!!

Jayme Harrier • 2 years ago

★★★★★

My family and I have our loved one residing at Brookdale Wake Forest. From the very first day of move in, there was a warm welcome from the residents and staff. Instantly we knew we had made the right decision. McKay in Sales, Sheri the Director and Brenda who works at the front desk are so helpful along the way. We are so happy with the care which is the most important thing to us. The three ladies mentioned go the extra mile to ensure Brookdale Wake Forest feels like home. We are very grateful.

Lauren pinto • a year ago

★★★★★

Brookdale Wake Forest is highly recommended. The staff, the atmosphere and the community has exceeded our expectations. So happy we made this move for my mom who can now have quality of life.

David Bailey • a year ago

★★★★★

Note:  This feedback is specific to Brookdale Wake Forest Memory Care (aka Clare Bridge)

After a four year stay at Brookdale, we reluctantly moved my mom to a new facility after significant declines in nearly every aspect of services.

Resident care by staff - met expectations
Facility - recent renovation was superficial, growing concerns about maintenance of infrastructure, carpet soiled, unpleasant smells
Business administration - poor
Turnover of key personnel - high
Cost - highest by far of the 12 alternatives evaluated prior to move

Kathy Betancourt • 3 years ago

★★★★★

My parents moved here at the beginning of June. The rooms are comfortable and bright, but this can be said of any decent facility. What sets Brookdale apart is the staff. They are knowledgeable, helpful, and above all, friendly. From before they moved in the staff made them feel welcome. They not only know my parents' names but all of us kids as well. (There are 5 of us.) Also, they seem to be happy working there. I never once had someone tell me that they were too busy to answer a question or help with an issue. One parent is in memory care and one in assisted living and I am equally happy with both. Their patience is amazing.

The only reason it gets a 4 instead of a 5 is the food; way too much fried and salty meals with few alternatives. It tastes great but I don't think it's the healthiest of menus, especially for the age group.

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