Full Time Lead CNA to assist with the management of clients and caregivers

Under the direction of the Operations Manager, the Lead Caregiver helps support the company’s goals of providing our clients the “continuity of care” they deserve and onsite training to caregivers when they start their shifts. The Lead Caregiver will be available Monday thru Friday 8:00 a.m. to 8:00 p.m. and available to work Saturday and Sunday every other weekend. At the time of hiring, the Lead Caregiver and the office collaborate to establish a schedule that ensures fulfillment of caregiving duties, with a guaranteed weekly commitment of 30-40 hours. Duties are listed below. Key Responsibilities • Caregiving: ▫ Fulfill shifts which are open due to a “call-off” from current caregivers ▫ Fulfill shifts of new cases where a permanent solution has not been filled ▫ Fulfill shifts of current clients that have not been filled by regular caregivers • Field Training: ▫ Start a new case with the caregiver to make sure they understand the Care Plan ▫ Train a current caregiver on a case where more support is required ▫ Quality check-in visits on cases recommended by the Care Coordinator Key Metrics ▫ Positive feedback from both client and/or caregiver interactions ▫ Reporting all notes from the previous week to Care Coordinator no later than Monday of the new week Skills and Qualifications ▫ C.N.A. certification ▫ 5+ years as a Caregiver preferred ▫ Covid vaccinated preferred ▫ Current negative TB Test ▫ CPR and First Aid Certified ▫ Applicants must be willing to complete all necessary requirements for employment ▫ Reliable, efficient, and flexible ▫ Takes Initiative to improve care ▫ Strong interpersonal and communication skills both orally and written ▫ Strong and efficient problem-solver and multi-tasker ▫ Reliable car and up-to-date auto insurance ▫ Basic computer skills including Microsoft Office and Outlook ▫ Must be willing to drive to clients in Montgomery County and Howard County ▫ Must be willing to work some weekends and night shifts as needed ▫ Must be a team player ▫ Must like cats and dogs