RECEPTIONIST (Part-time)

RECEPTIONIST The Receptionist is responsible for operation of the switchboard and paging system. He/she answers all incoming calls, redirecting them as needed. The Receptionist greets visitors and gives direction to residents, visitors and supports clerical activities. Responsibilities: He/she will maintain a current list of residents by name & room number, list of telephone numbers for all personnel, list of department by extensions, names of key personnel and their extension numbers etc. He/she will coordinate outgoing and incoming mail. He/she will ensure that residents and families receive the highest quality of service in a caring and compassionate atmosphere which recognizes the individuals' needs and rights. He/she will perform other duties as requested. Qualifications/Requirements: High school degree or equivalent with college/business school coursework preferred. Experience with medical terminology preferred. Must have the ability to work independently and multitask. Must have a positive attitude and be able to provide excellent customer service. Secretarial skills such as typing, filing, faxing, Windows (Microsoft & Excel), Must be able to read, write, and understand the English language. Bilingual (Spanish a plus) Desired Characteristics: Strong organizational skills. Ability to handle a variety of assignments, some of moderate complexity, requiring considerable familiarity with the operating details to the facility. Present well groomed, professional image and be corteous and tactful at all times. Ability to operate a typewriter or computer. Show discretion in handling of confidential information. Have a pleasant and professional phone manner. Ability to positively interact with personnel, residents, family members, visitors, government agencies, personnel and the general public. Have well-developed verbal and written communication skills. Shifts: Part-time Nights and weekends Facility Location: 7600 Southwest 8th Street, Miami, FL 33144 By putting quality first in everything we do for each person we support and for all our staff, we hope to be the service provider and employer of choice in the communities we serve. As a small 95-bed single facility owned and managed facility; our mission is to offer everyone the time, care, warmth and friendship necessary to make this a home for the frail elderly that we serve. We place high value on the fact that every single one of our residents’ care needs and desired experience is different. Our professional work is led by the principles of kindness, empathy, dignity, integrity, respect and trust. By putting quality, care, professionalism and teamwork at the center of everything we do, we strive to be the most highly regarded nursing home and care provider in Miami. Our professional work is led by the principles of kindness, empathy, dignity, integrity, respect and trust. By putting quality, care, professionalism and teamwork at the center of everything we do, we strive to be the most highly regarded nursing home and care provider in Miami. Palmetto Subacute Care Center is an Equal Opportunity Employer.