Penn Mar Healthcare Center
Penn Mar Healthcare Center
2.3 (12 reviews)
Skilled Nursing Facility • 45 Licensed Beds
3938 Cogswell Road, El Monte, CA
CMS Medicare Ratings
Overall
Inspection
Staffing
Quality
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Penn Mar Healthcare Center

Skilled Nursing Facility • 45 Licensed Beds
3938 Cogswell Road,
El Monte, CA
CMS Medicare Ratings
Overall
Inspection
Staffing
Quality
View details →
About

Penn Mar Healthcare Center – Medicare Certified Since 1985

Penn Mar Healthcare Center is a Medicare and Medicaid certified skilled nursing facility located in El Monte, California. This facility has been serving the community for 41 years. A Medicare-certified skilled nursing facility provides 24-hour nursing care, rehabilitation services, and assistance with activities of daily living for patients who need skilled nursing or rehabilitation services on a daily basis.

This facility has 45 certified beds with a current occupancy rate of 102% (averaging 46 residents per day), which is very high. Skilled nursing facilities provide 24-hour nursing care for patients who need rehabilitation services after a hospital stay or ongoing care for chronic conditions. Services include skilled nursing, physical therapy, occupational therapy, speech therapy, and assistance with daily activities.

Staffing Levels: Based on CMS payroll data, this facility provides approximately 3.34 hours of total nursing care per resident per day (2.13 hours from CNAs, 1.03 hours from LPNs, 0.18 hours from RNs).

Medicare Quality Ratings: According to CMS, Penn Mar Healthcare Center has an overall quality rating of 2 out of 5 stars, which is below average compared to other nursing homes nationwide. Individual category ratings are: health inspection: 2 stars, staffing: 1 stars, quality measures: 5 stars.

Medicare Coverage: Medicare covers skilled nursing facility care for up to 100 days following a qualifying hospital stay of at least 3 days. Days 1-20 are fully covered by Medicare, days 21-100 require a daily coinsurance payment. Many residents also use Medicaid, private insurance, or pay privately for long-term stays.

Questions to Ask: When visiting a nursing home, ask about: staff-to-resident ratios and RN coverage around the clock, how they handle medical emergencies, activities and therapy programs, how they communicate with families, their approach to falls prevention, and policies for managing resident complaints.

Visit Medicare Care Compare to view detailed ratings, inspection reports, staffing data, and compare this facility with others in the area.

Quality ratings and facility data are updated periodically by CMS. We recommend verifying current information at Medicare Care Compare.

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Local Comparison Snapshot

How Penn Mar Healthcare Center compares to 377 facilities in Los Angeles-Long Beach-Glendale, CA

Click a measure name to jump to details • Hover over for definitions

Measure
This Facility
Area Avg
Comparison
Overall Rating
Medicare 5-star rating
2
2.5
Quality Measures
Clinical outcomes & safety
5
4
Health Inspections
State survey results
2
2.1
Staffing
Nurse-to-resident ratio
1
3
Staffing Hours (per resident/day)
RN Hours
Registered nurses
0.18 hrs
0.59 hrs
LPN/LVN Hours
Licensed practical nurses
1.03 hrs
1.29 hrs
CNA Hours
Certified nursing assistants
2.13 hrs
2.62 hrs
Total Nursing Hours
CNA + LPN + RN combined
3.33 hrs
4.51 hrs
Agency/Contractor Usage
Lower agency use often indicates more stable, consistent care
RN Agency Use
% of RN hours from contractors
0 %
2.7 %
LPN/LVN Agency Use
% of LPN hours from contractors
0.1 %
2.3 %
CNA Agency Use
% of CNA hours from contractors
0.1 %
3.1 %
Staff Stability & Occupancy
Staff Turnover
Annual nursing staff turnover
58 %
35 %
Occupancy Rate
Percentage of beds filled
102 %
91 %
Better than Area
Near Average
Below Area Average

Data from CMS Medicare Compare and Payroll-Based Journal. Area averages based on 377 facilities in Los Angeles-Long Beach-Glendale, CA.
Ratings and staffing data typically reflect the most recent quarterly reporting period available.

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Medicare Star Ratings

Official CMS ratings based on health inspections, staffing, and quality measures

Data as of December 2025

What do Medicare star ratings measure?
Medicare rates nursing homes on a 1-5 star scale based on three key areas: health inspection results, staffing levels, and quality measures like falls and infections.
How often are ratings updated?
CMS updates nursing home ratings monthly. Ratings can change based on new inspection results, staffing data from payroll records, and clinical quality outcomes.
Overall Rating
2/5
Quality Measures
5/5
Health Inspections
2/5
Staffing
1/5

Star Ratings History

Quarterly performance from 2013-2026

View on Medicare.gov
Overall
Health Inspections
Quality
Staffing
Source: Centers for Medicare & Medicaid Services

How Does This Facility Compare?

Compared to 377 other nursing homes in Los Angeles-Long Beach-Glendale, CA

Why compare to local facilities?
Local comparisons account for regional staffing markets and demographics. A facility performing above local averages often indicates strong management and quality care relative to area standards.
Penn Mar Healthcare Center
Los Angeles-Long Beach-Glendale, CA Average

Based on CMS Medicare star ratings. Higher ratings indicate better performance.

Staffing Hours per Resident Day

Penn Mar Healthcare Center
Los Angeles-Long Beach-Glendale, CA Average

Staffing data from CMS Payroll-Based Journal. Higher hours generally indicate more direct care time.

Staff Turnover Rate

Penn Mar Healthcare Center
Los Angeles-Long Beach-Glendale, CA Average

Lower turnover rates generally indicate a more stable workforce and better continuity of care.

Agency/Contract Staff Usage

Penn Mar Healthcare Center
Los Angeles-Long Beach-Glendale, CA Average

Lower agency usage often indicates better staff retention. High agency rates (>30%) may suggest staffing challenges.

Agency Staff Trends

Historical agency/contract staff usage by role

What does agency usage indicate?
Agency/contract staff fill temporary staffing gaps. Lower percentages typically indicate a stable, permanent workforce. Facilities with consistently high agency usage (>30%) may face staff retention challenges, though temporary spikes can occur during seasonal illness or transitions.
CNA
LPN
RN

Data from CMS Payroll-Based Journal (PBJ). Agency % = contractor hours / total hours.

Direct Care Staffing

Average minutes of direct nursing care per resident per day

Data as of December 2025

Understanding staffing levels: Higher staffing is associated with better quality outcomes. Research suggests around 4.1 hours of total nursing care per resident per day as a quality benchmark. Compare this facility's staffing to local averages to assess relative care levels.
128
minutes/day
CNAs
Certified Nursing Assistants
62
minutes/day
LVNs
Licensed Vocational Nurses
11
minutes/day
RNs
Registered Nurses

Staffing Trends

Direct care minutes per resident per day

CNAs
LVNs
RNs
PTs
Source: Centers for Medicare & Medicaid Services

Occupancy Rate History

Average daily residents as a percentage of certified beds

Understanding occupancy: Higher occupancy can indicate strong community reputation and demand. Very low occupancy may affect financial stability, while extremely high occupancy could mean limited bed availability.
Penn Mar Healthcare Center
Los Angeles-Long Beach-Glendale, CA Average (90.7%)

Data from CMS Provider Info files. Occupancy = Average Residents per Day / Certified Beds.

Staff Turnover History

Annual percentage of nursing staff who left the facility

Data as of December 2025

Understanding turnover: Lower turnover rates generally indicate a more stable workforce and better continuity of care. High turnover can affect care quality and resident relationships. The national average for nursing homes is around 50-60%.
All Nursing Staff
Registered Nurses (RN)
Area Average

Data from CMS Payroll-Based Journal. Turnover = staff who left during the year / total staff.

Services

Comprehensive skilled nursing services, rehabilitation programs, and medical care in EL MONTE

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Penn Mar Healthcare Center
EL MONTE, CA
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Reviews

2.3 (12 reviews)
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Present Moment's profile photo
Present Moment 4 years ago

I went for a visit once, and discovered they use isolation techniques and put people in locked rooms, and called the LTCO about it. I have to say though, my family member is doing extremely well in this facility, and the interaction with staff has been very good. I havenʻt been able to visit because of COVID19, but will make my first visit in nearly a year and a half soon. When I was there, I witnessed the food served and it looks good quality. I wish they had the resources to be able to go out. My sister has been in this closed facility for a year and a half now and the outdoors is inside a caged enclosure, no access to nature. My sibling has been in a lot of different facilities, and this is the most stable she has been, which to me, says a lot for the quality of care. I am really grateful for this safe space.

Linda Smith's profile photo
Linda Smith 8 years ago

My daughter is currently there. The first few months when I would come to visit the facility smelled so badly of urine and feces, (even in the eating area) that it was nauseating This past month I was there and it seemed to be better. There are no activities for the patients. IT is strictly a drop off spot for clients waiting to be placed elsewhere. Do not expect much assistance from the social workers, and most of the nurses are very inexperienced and can be quite rude.

Bill Watkins's profile photo
Bill Watkins 11 years ago

Could be a lot better. I just called as an 11-years sober survivor of depression with poetry to share, and they sternly stated we don't welcome outside people. Weird. I was a patient there for two weeks or ten days, I forget it was a while back; you'd think they might be interested in former patients, especially successful ones!!

Maureen Houston's profile photo
Maureen Houston 8 years ago

I've never been there. However, I was in Woodview Calabasas Psychiatric Hospital in 1975.; (a requested Farrah Fawcett haircut being turned into a Mick Jagger shag). I fell into my 17 year-old predicted first Bi-Polar depression ( for my generation) and spent 7 weeks at Woodview. I could write a book about those 7 weeks but not only am I not a writer; I'm among many who have been in a Psychiatric Hospital. My point here is: Due to to the fact that I am not ignorant of the going-ons in a mental ward; I was disgusted and livid to hear how the patients are treated at Penmar. I spoke to a mother personally today. Does Penmar want to be renewed Camarillo. I was told that Penmar is worst than Patton (criminally insane; this patient was in both). Now they want her locked down for one year. Are you people of this procession crazy? Quit trying to undo Reagan's Deinstitutionalism!! Are you going to start vigoursly renew ECT (I know it's back). Or are you going to begin lobotomizing again. I heard the patients spit on the parents that were visiting. My grandmother was in Central Aislip, Long Island Mental Hospital for 40 years. Obviously, I am biased

Rmb Misc's profile photo
Rmb Misc 9 years ago

This place is the hell itself!they treat people very badly I was there one of the nurses whose name was Alfonso pushed me to the wall because I asked for my prayer book! This hospital should be shut down! I can't believe there is such place in this century! They have a room it's like a prison with one bed they yell at the patients and put them for hours there and leave them there ,even if they need water or food they don't give them! If I had money and I had job I would sue this crazy place!they make the people to get sick more! Even my case manager was a rude woman yelling at me and she disrespected me because of my nationality! I can't blieve I'm out of that nightmare place! Thanks God with my own efforts and prayers I'm now in great health and even studying Psychology !

View All 12 Google Reviews

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