Vantage at Hampden LLC
Vantage at Hampden LLC
4.3 (48 reviews)
Skilled Nursing Facility • 100 Licensed Beds
34 Main Street, Hampden, MA
CMS Medicare Ratings
Overall
Inspection
Staffing
Quality
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Claimed

Vantage at Hampden LLC

Skilled Nursing Facility • 100 Licensed Beds
34 Main Street,
Hampden, MA
CMS Medicare Ratings
Overall
Inspection
Staffing
Quality
View details →
About

Vantage at Hampden LLC – Medicare Certified Since 1980

Vantage Health & Rehab at Hampden is a 100 – bed nursing center located in beautiful Hampden, Massachusetts just moments away from downtown Springfield and Bradley International Airport. This tranquil, neighborhood center is designed to promote calm and assist you in achieving your rehabilitation and recovery goals. Complete with an enclosed courtyard, salon, private and group dining, private suites, and dedicated staff; our center is your next step on the road to recovery. Let us work together on your post – acute care plan; designed to enhance your physical and emotional strength following a hospitalization or prolonged illness. If your stay with us is long term, “welcome home”! We’ve been waiting for you. Our goal is to assist you in achieving your optimal level of functioning complete with compassion, respect and skilled professionalism. Vantage Health & Rehab of Hampden complements its’ community to meet the evolving needs of residents and families.
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Local Comparison Snapshot

How Vantage at Hampden LLC compares to 32 facilities in Springfield, MA

Click a measure name to jump to details • Hover over for definitions

Measure
This Facility
Area Avg
Comparison
Overall Rating
Medicare 5-star rating
3
2.8
Quality Measures
Clinical outcomes & safety
1
3.5
Health Inspections
State survey results
4
2.8
Staffing
Nurse-to-resident ratio
3
2.9
Staffing Hours (per resident/day)
RN Hours
Registered nurses
0.35 hrs
0.60 hrs
LPN/LVN Hours
Licensed practical nurses
0.90 hrs
0.97 hrs
CNA Hours
Certified nursing assistants
2.38 hrs
2.32 hrs
Total Nursing Hours
CNA + LPN + RN combined
3.62 hrs
3.89 hrs
Agency/Contractor Usage
Lower agency use often indicates more stable, consistent care
RN Agency Use
% of RN hours from contractors
28.1 %
6.6 %
LPN/LVN Agency Use
% of LPN hours from contractors
7.6 %
12.2 %
CNA Agency Use
% of CNA hours from contractors
12.1 %
6.0 %
Staff Stability & Occupancy
Staff Turnover
Annual nursing staff turnover
37 %
44 %
Occupancy Rate
Percentage of beds filled
88 %
84 %
Financial Estimate
Based on CMS Cost Report data (for reference only)
Est. Daily Rate
Average cost per day
$342
$526
Estimate Only: This figure is calculated from cost reports and is for informational purposes only. Actual rates vary significantly. See details or contact the facility.
Better than Area
Near Average
Below Area Average

Data from CMS Medicare Compare and Payroll-Based Journal. Area averages based on 32 facilities in Springfield, MA.
Ratings and staffing data typically reflect the most recent quarterly reporting period available.

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Medicare Star Ratings

Official CMS ratings based on health inspections, staffing, and quality measures

Data as of March 2026

What do Medicare star ratings measure?
Medicare rates nursing homes on a 1-5 star scale based on three key areas: health inspection results, staffing levels, and quality measures like falls and infections.
How often are ratings updated?
CMS updates nursing home ratings monthly. Ratings can change based on new inspection results, staffing data from payroll records, and clinical quality outcomes.
Overall Rating
3/5
Quality Measures
1/5
Health Inspections
4/5
Staffing
3/5

Star Ratings History

Quarterly performance from 2013-2026

View on Medicare.gov
Overall
Health Inspections
Quality
Staffing
Source: Centers for Medicare & Medicaid Services

How Does This Facility Compare?

Compared to 32 other nursing homes in Springfield, MA

Why compare to local facilities?
Local comparisons account for regional staffing markets and demographics. A facility performing above local averages often indicates strong management and quality care relative to area standards.
Vantage at Hampden LLC
Springfield, MA Average

Based on CMS Medicare star ratings. Higher ratings indicate better performance.

Staffing Hours per Resident Day

Vantage at Hampden LLC
Springfield, MA Average

Staffing data from CMS Payroll-Based Journal. Higher hours generally indicate more direct care time.

Staff Turnover Rate

Vantage at Hampden LLC
Springfield, MA Average

Lower turnover rates generally indicate a more stable workforce and better continuity of care.

Agency/Contract Staff Usage

Vantage at Hampden LLC
Springfield, MA Average

Lower agency usage often indicates better staff retention. High agency rates (>30%) may suggest staffing challenges.

Agency Staff Trends

Historical agency/contract staff usage by role

What does agency usage indicate?
Agency/contract staff fill temporary staffing gaps. Lower percentages typically indicate a stable, permanent workforce. Facilities with consistently high agency usage (>30%) may face staff retention challenges, though temporary spikes can occur during seasonal illness or transitions.
CNA
LPN
RN

Data from CMS Payroll-Based Journal (PBJ). Agency % = contractor hours / total hours.

Direct Care Staffing

Average minutes of direct nursing care per resident per day

Data as of March 2026

Understanding staffing levels: Higher staffing is associated with better quality outcomes. Research suggests around 4.1 hours of total nursing care per resident per day as a quality benchmark. Compare this facility's staffing to local averages to assess relative care levels.
143
minutes/day
CNAs
Certified Nursing Assistants
54
minutes/day
LPNs
Licensed Practical Nurses
21
minutes/day
RNs
Registered Nurses
3
minutes/day
PTs
Physical Therapists

Staffing Trends

Direct care minutes per resident per day

CNAs
LPNs
RNs
PTs
Source: Centers for Medicare & Medicaid Services

Occupancy Rate History

Average daily residents as a percentage of certified beds

Understanding occupancy: Higher occupancy can indicate strong community reputation and demand. Very low occupancy may affect financial stability, while extremely high occupancy could mean limited bed availability.
Vantage at Hampden LLC
Springfield, MA Average (83.8%)

Data from CMS Provider Info files. Occupancy = Average Residents per Day / Certified Beds.

Staff Turnover History

Annual percentage of nursing staff who left the facility

Data as of March 2026

Understanding turnover: Lower turnover rates generally indicate a more stable workforce and better continuity of care. High turnover can affect care quality and resident relationships. The national average for nursing homes is around 50-60%.
All Nursing Staff
Registered Nurses (RN)
Area Average

Data from CMS Payroll-Based Journal. Turnover = staff who left during the year / total staff.

Average Daily Rate

Average daily charge for care at this facility

Based on CMS Cost Report data (inpatient revenue ÷ total patient days)

FY 2023 Daily Rate
$342
per resident per day
Compared to 31 facilities in your area
Below local median ($526)
Daily Rate Trend (2018-2023)
Contact Facility for Actual Rates
This figure is an average calculated from cost reports and is for informational purposes only. Actual rates vary significantly based on level of care needed, room type, payer source (Medicare, Medicaid, private pay), and other factors. Please contact the facility directly for current pricing and availability.
How This Is Calculated
This average daily rate is calculated from CMS Cost Reports by dividing total inpatient revenue by total patient days. It represents an average across all payers and care levels. Higher rates may indicate more intensive care, specialized services, or regional cost factors.

Data Source: Financial data from CMS Skilled Nursing Facility Cost Reports. Data typically lags 1-2 years. This information is for educational purposes only and should not be the sole basis for financial or care decisions. CareListings does not guarantee accuracy.

Financial Health

Comprehensive financial indicators from CMS Cost Reports

Data from fiscal year 2023 (most recent available - cost report data lags ~2 years)

For-Profit Facility

Financial Summary

Metric This Facility Local Median Comparison
Operating Margin
Profitability ratio
-3% -8% Above
Net Income
Annual profit or loss
$-316,115 $-506,044 Above
Staff Cost per Resident
Daily salary expense per resident
$169/day $169/day Lower
Occupancy Rate
Bed utilization percentage
88% 91% Lower
Est. Daily Rate
Average revenue per patient day
$342/day $526/day Lower
Total Beds
Licensed bed capacity
100 123 Smaller

Local comparisons based on 31 skilled nursing facilities in the Springfield, MA metro area

Revenue & Expenses

Net Patient Revenue
After adjustments & allowances
$10,957,968
Operating Expenses
Total operating costs
$11,317,809
Total Salaries
Staff compensation
$5,556,048
Contract Labor
Agency & temp staff
$499,897

Payer Mix

Medicare
3%
Medicaid
46%
Private Pay & Other
51%

Operating Margin Trend (2018-2023)

Understanding Financial Health
Operating Margin: Percentage of revenue remaining after operating costs. Positive = profitable operations.
Staff Investment: Higher spending per resident often correlates with better care quality.
Payer Mix: Shows revenue sources. Higher Medicare % typically means more post-acute/rehab care; higher Medicaid % indicates more long-term care residents.
Nonprofit/Government: May operate with lower margins while still providing quality care due to community mission.

Data Source: All financial data on this page comes from CMS Skilled Nursing Facility Cost Reports submitted by the facility to the Centers for Medicare & Medicaid Services. This information is provided for educational purposes only and should not be the sole basis for any financial or care decisions. Cost report data typically lags 1-2 years. CareListings does not guarantee the accuracy of this data.

Who Stays Here

Breakdown of residents by payment type

Based on fiscal year 2023 cost report data

Total Days
32,923
Medicare
Short-term skilled nursing
3%
Medicaid
Long-term care residents
46%
Private Pay / Other
Self-pay, insurance, VA
51%
Higher Medicare %
Indicates more short-term rehabilitation residents. Medicare typically covers up to 100 days of skilled nursing care after a hospital stay.
Higher Medicaid %
Indicates more long-term care residents. Medicaid covers nursing home care for those who qualify financially.

Average Length of Stay

How long residents typically stay at this facility

Based on fiscal year 2023 cost report data

Overall Average
189.21
days
Medicare Stays
51.17
days
Medicaid Stays
258.66
days
Total Admissions
160
Total Discharges
174
Medicare (Short-Term)
Medicare covers skilled nursing for rehabilitation after a hospital stay. Typical stays are 20-30 days for recovery from surgery, stroke, or illness.
Medicaid (Long-Term)
Medicaid covers long-term nursing home care for those who qualify. Many residents stay months or years, receiving ongoing daily care and support.

Services

Comprehensive skilled nursing services, rehabilitation programs, and medical care in HAMPDEN

Join Our Caring Team

We're always looking for compassionate individuals who are dedicated to providing exceptional care for our residents. Explore career opportunities at Vantage at Hampden LLC.

Current Job Openings

Vantage at Hampden LLC
HAMPDEN, MA
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Vantage at Hampden LLC
HAMPDEN, MA
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HAMPDEN, MA
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Reviews

4.3 (48 reviews)
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Tina Peet's profile photo
Tina Peet 3 months ago

My husband Charlie was very weak when we got to Vantage. Over the eight weeks of being here he has been nursed back to health by such kind and caring staff! We can’t say enough good things about physical and occupational therapy staff! They were caring and encouraging. They went above and beyond. He couldn’t sit up straight when he got there and is walking out tomorrow. Thank you!!!

John Sasur's profile photo
John Sasur 7 months ago

Our Mom was a resident for over two years with dementia and little physical mobility. While there, the care and respect that was given to her was top notch. Although the facility might be considered a bit outdated as compared to some newer facilities, it is the staff that really counts. I was very comfortable in knowing she being well cared for and very safe at all times. I would not hesitate to have your loved one become a resident there!

Marylee Raymond Diamond's profile photo

Physical & Occupational therapy at Vantage @ Hampden: I initially had a hard time imagining a happy ending when I fell and broke my hip & femur in a work related accident at age 76. After six weeks working with therapy professionals here I was up and walking , fully prepared to go home and resume work. Chris (PT) and Heidi (OT) encouraged and supported me through those first tough weeks when I had to learn to stand, to transfer to a wheelchair, to walk with a walker and a cane, until I could walk without the cane. Even though I was discouraged about not making immediate progress, they helped me to recognize actual progress with encouragement and support that enabled me to continue until I could see it too. My therapy team challenged me, supported and encouraged me and never made me feel discouraged. These caring professionals enabled me to heal and resume my pre- accident life. I am grateful for this amazing care.

Trudie Hrobak's profile photo
Trudie Hrobak 7 months ago

I want to share with you about our home away from home. My dear ♥️ momma was there, with Dementia. The staff was amazing. I would not say it if it were not true. Each and every staff member from Directors to the clean staff, from the cook to those serving and feed those unable to feed themselves. Art, exercise specialist. The patience, skills, understanding, when I knew not what a patient was saying, they understood. Every morning, a wonderful page of the day, date, weather forecast, facts and history, was given to each and every patient. I hate to use the word patient, a big family feels much better. There is music chair exercise, puzzles, special dates for live music 🎶, spiritual guidance 🙏 if you would like to join in. Everything is available to all. Safety, family fun, and so much more. 💖 My dear momma ❤️ started get real sick. I came in the room and a love lady by the name of Rachel, was with momma holding her hand and stroking her hair, ever so gently. It was as if we shared my mom. My mom was her mom. My eyes well with tears 😢. So very special a gift 🎁 to all is what I will say about Rachel. She is a director she did not have to share such compassion. She did, so loyal to all who live there. All were so supportive when my momma faded away, in March. So very respectful, and loving ❤️ came from everyone. I was in awe. If I'm next, I will go there. Should anyone reading this, considering to bring a loved one anywhere 🤔 please choose Vantage. Additional, you may follow on Facebook, up to date always, and you can peak to find your special love one. With sincere love and gratitude, Trudie Hrobak Cecile Bonci, May she rest in peace. 🙏

Michelle Annette's profile photo
Michelle Annette 7 months ago

My mom was at Vantage, she passed in March 2025.You hear a lot of horrible stories concerning Nursing Homes. I won’t lie I was scared but the staff was amazing. The girls in the front entrance remembered our names and always had I kind word about mom. The nursing staff everyone I came in contact with was helpful and understanding. My mom had dementia, and it was a learning experience. but everybody there was helpful up until the very last day when my mom passed, people came in the room from all members staff with concern and empathy. it may not look like an amazing facility, but what it lacks an appearance it has in staff they care and respect that they give every person that they deal with is I hight recommend. But most of all I Thank them for the care of my mom(Cecelia)

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