Highland Oaks Health Center
Highland Oaks Health Center – Medicare Certified Since 1967
Highland Oaks Health Center is a Medicare and Medicaid certified skilled nursing facility located in Mcconnelsville, Ohio. This facility has been serving the community for 59 years. A Medicare-certified skilled nursing facility provides 24-hour nursing care, rehabilitation services, and assistance with activities of daily living for patients who need skilled nursing or rehabilitation services on a daily basis.
This facility has 99 certified beds with a current occupancy rate of 92% (averaging 91 residents per day), which is high. Skilled nursing facilities provide 24-hour nursing care for patients who need rehabilitation services after a hospital stay or ongoing care for chronic conditions. Services include skilled nursing, physical therapy, occupational therapy, speech therapy, and assistance with daily activities.
Staffing Levels: Based on CMS payroll data, this facility provides approximately 3.57 hours of total nursing care per resident per day (2.55 hours from CNAs, 0.51 hours from LPNs, 0.51 hours from RNs). Physical therapy staffing is 0.01 hours per resident per day.
Medicare Quality Ratings: According to CMS, Highland Oaks Health Center has an overall quality rating of 1 out of 5 stars, which is much below average compared to other nursing homes nationwide. Individual category ratings are: health inspection: 1 stars, staffing: 4 stars, quality measures: 4 stars.
Medicare Coverage: Medicare covers skilled nursing facility care for up to 100 days following a qualifying hospital stay of at least 3 days. Days 1-20 are fully covered by Medicare, days 21-100 require a daily coinsurance payment. Many residents also use Medicaid, private insurance, or pay privately for long-term stays.
Questions to Ask: When visiting a nursing home, ask about: staff-to-resident ratios and RN coverage around the clock, how they handle medical emergencies, activities and therapy programs, how they communicate with families, their approach to falls prevention, and policies for managing resident complaints.
Visit Medicare Care Compare to view detailed ratings, inspection reports, staffing data, and compare this facility with others in the area.
Quality ratings and facility data are updated periodically by CMS. We recommend verifying current information at Medicare Care Compare.
Local Comparison Snapshot
How Highland Oaks Health Center compares to 254 facilities in Rural OH
Click a measure name to jump to details • Hover over ⓘ for definitions
Data from CMS Medicare Compare and Payroll-Based Journal. Area averages based on 254 facilities in Rural OH.
Ratings and staffing data typically reflect the most recent quarterly reporting period available.
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Medicare Star Ratings
Official CMS ratings based on health inspections, staffing, and quality measures
Data as of December 2025
Star Ratings History
Quarterly performance from 2013-2026
How Does This Facility Compare?
Compared to 254 other nursing homes in Rural OH
Based on CMS Medicare star ratings. Higher ratings indicate better performance.
Staffing Hours per Resident Day
Staffing data from CMS Payroll-Based Journal. Higher hours generally indicate more direct care time.
Staff Turnover Rate
Lower turnover rates generally indicate a more stable workforce and better continuity of care.
Agency/Contract Staff Usage
Lower agency usage often indicates better staff retention. High agency rates (>30%) may suggest staffing challenges.
Agency Staff Trends
Historical agency/contract staff usage by role
Data from CMS Payroll-Based Journal (PBJ). Agency % = contractor hours / total hours.
Direct Care Staffing
Average minutes of direct nursing care per resident per day
Data as of December 2025
Staffing Trends
Direct care minutes per resident per day
Occupancy Rate History
Average daily residents as a percentage of certified beds
Data from CMS Provider Info files. Occupancy = Average Residents per Day / Certified Beds.
Staff Turnover History
Annual percentage of nursing staff who left the facility
Data as of December 2025
Data from CMS Payroll-Based Journal. Turnover = staff who left during the year / total staff.
Average Daily Rate
Average daily charge for care at this facility
Based on CMS Cost Report data (inpatient revenue ÷ total patient days)
Data Source: Financial data from CMS Skilled Nursing Facility Cost Reports. Data typically lags 1-2 years. This information is for educational purposes only and should not be the sole basis for financial or care decisions. CareListings does not guarantee accuracy.
Financial Health
Comprehensive financial indicators from CMS Cost Reports
Data from fiscal year 2023 (most recent available - cost report data lags ~2 years)
Staff Investment: Higher spending per resident often correlates with better care quality.
Payer Mix: Shows revenue sources. Higher Medicare % typically means more post-acute/rehab care; higher Medicaid % indicates more long-term care residents.
Nonprofit/Government: May operate with lower margins while still providing quality care due to community mission.
Data Source: All financial data on this page comes from CMS Skilled Nursing Facility Cost Reports submitted by the facility to the Centers for Medicare & Medicaid Services. This information is provided for educational purposes only and should not be the sole basis for any financial or care decisions. Cost report data typically lags 1-2 years. CareListings does not guarantee the accuracy of this data.
Who Stays Here
Breakdown of residents by payment type
Based on fiscal year 2023 cost report data
Average Length of Stay
How long residents typically stay at this facility
Based on fiscal year 2023 cost report data
Services
Comprehensive skilled nursing services, rehabilitation programs, and medical care in MCCONNELSVILLE
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Reviews
Highland Oaks Health Center has brought up their standards for care and facility conditions. Their staff is courteous and caring. The staff goes out of their way to help and assist to the needs of their residents. The facility is clean and there are no malicious odors. Actually, a beautiful fragrance fills the lobby and various areas which only builds the impression you get on the attention to detail this facility dedicates themselves too. The renovations were done with sensitivity to residents and staff and really looks amazing! You will not be disappointed with Highland Oaks!
My Uncle has been at Highland Oaks for 18 years and he loves his Highland Oaks home. The staff is very friendly and attentive. As a family member when visiting we have always felt welcomed❤️
Thank you to Megan at the front desk for always being so helpful and friendly, Tiffany at the intake office for being so awesome. Brittany the Social Worker for helping us along the way. Thank you to the ladies in the finance department. The biggest Thank yours go to the nurses and aids that helped my mother the last few weeks. This is a great facility, wonderful employees.
As I sit here in my mom’s room, I am watching the Amazing care and service everyone brings to the table for all of their patients. They are so kind and compassionate. They are so loving to her, and they make my whole family feel loved and welcome as well. They go out of their way to make sure my dad is taken care of when he visits and bend over backwards to ensure the families are happy, and their patients are well taken care of. It warms my heart to watch these selfless people work tirelessly to ensure these people are treated as though it is their own family member. I applaud their kindness and work ethic, I couldn’t ask for a better place for my mom to find peace. Kudos to the team, the leadership, the training program and the awareness of finding top talent! Thank you highland oaks!
Your admissions director, Tiffany, gave us a tour of the facility today. She was knowledgeable and patient with us, answering many questions to our satisfaction. The facility was neat and clean and each staff member we encountered either smiled or said “hello.” My husband and I are looking forward to his father’s placement and believe he will integrate well.
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