PLEASANT LAKE VILLA

Pleasant Lake Villa took wonderful care of my grandma. The staff was kind, attentive, and truly made her feel comfortable. We’re very grateful for the compassion they showed her, the staff were very patient with her during her time of need.

My mother was very pleased with the nursing staff and care. Sara RN was extremely skilled in identifying and notification to the doctor for IV care that was administered in-house. My mother received excellent therapy care and was strong enough to return to her assisted living. I cannot say enough wonderful things about the cleanliness and caregivers. Their heart is in the right place and were always kind. Thank you for a positive experience! Please share with your staff.

Was there for four years, overall the staff was excellent,however there were too many aides that didn't care about the residents, most nurses were great like Debbie, Pam, Jessica, and Mary. Miss Jackie is probably the best employee of all along with Shauntina and any residents that were under their care were truly blessed. Meals were terrible and social services were inexperienced and not quite great at dealing with people, however Kristy tried her best. ADON Jessica was on top of things and her authority was respected along with a willingness to help however she could, executive director Sharon was overworked and did the best she could with what she had to work with. Activities were fun, however repetitive and the housekeeping was top notch.

My mother in law was a resident at pleasant lake and received wonderful care. The staff was prompt, all her needs taken care of in a timely manner. Staff very friendly and polite. I would recommend pleasant lake to all my family and friends

Mom went here after the ER. For rehabilitation being 92 yrs old with copd and slight neumonia not eating snd drinking hardly at all thing looked very bad for mom nurse Sarah found mom weasing bad one morning snd she took steps right away with breathing treatment steroid pills for the next 3 days the staff evaluated mom and wasn’t expected to pull threw this but all nurse sarah did cleared it right up she stsrted eating again got stronger and started walking and was able to go back to assisted living one month later now she is doing great !! Upper management Sharon also was right on top of the situation providing the best steps to go sll the workers exept one were very helpful curtious and friendly i eud recomend this place to all very professional snd in this case life savers our family thanks u all very much .