The Auberge at Vintage Lake

My father moved to the Auberge at Vintage Lake 2 1/2 months ago. I toured 8 facilities before choosing the Auberge. Our experience has been great. Every concern I’ve had has been addressed immediately. There is an unprecedented level of professionalism & genuine concern from the Director level all the way down to the maintenance team. The caregivers are a notch above what I’ve seen elsewhere. They take time to listen and understand my father’s needs. I visit my father 2-4 times a week and have found that the residents are well cared for. They feel comfortable, happy (mostly-dementia has ups and downs) and at home. I moved my father two other times before finding the Auberge at V.L. and he couldn’t be happier or more content. Liam is a good listener and will take great care of you should you choose to tour the facility. Having a loved one in a facility can be extremely challenging and stressful. Since my father moved in, my level of peace and confidence in where he is has continued to grow. Partnering with the Auberge has been the best decision we could have made.

An unfortunate fall mid-year 2022 resulted in my mother requiring surgery along with extensive therapy and around the clock care. Early 2023 I walked into her room at another facility with lax care for the last time. I toured 5 facilities and decided to move her post haste. Mom entered Auberge @ Vintage Lake February 2023 requiring Level 4 (high level care). Within 9 months the care and effort of the entire staff at Auberge resulted in an improvement to Level 1 (lowest required level care). The innovative SPARK Program at Auberge promotes interaction and involvement with the many on-site activities. No more sitting in a room waiting for time to pass. From the moment you enter the facility, you are greeted with smiles at the front desk, great office staff, excellent food service and the activity coordinating is unparalleled. The facility is well maintained and clean at all times. Mom’s room is always clean and organized. Mom is flourishing under the care of the Auberge staff and rehabilitation crew. It is the first time in years that I can sleep knowing Mom is well cared for. The entire team on property are true professionals and truly care about the residents. I couldn’t be happier with the decision to move Mom to Auberge @ Vintage Lake.

We've enjoyed having Mom at the Auberge Vintage Lake - the staff loves our loved ones almost as much as we do, and they work very hard to take good care of them. There are a wide variety and lots of activities to keep residents and families busy and having fun. For Mom’s 80th birthday, they helped us celebrate in the White House Room with a wonderful surprise party and boy, was she surprised! Thank you, Raquel and staff, for going above and beyond and loving our Mom like we do.

Beautiful building, friendly staff, caring aids but what matters most is the quality of care of residents. The new nurse manager Michelle, encharged of ensuring the highest quality of care is delivered to residents is very detail oriented. In my opinion, The Aubergue at Vintage lake just increased its average rating from 4.6 to 4.9 w/the acqusition of the new nurse manager; the quality of care now will be impeccable.

We were lucky to find The Auberge for my elderly mom with memory loss. The feeling of family is apparent as soon as I walk in the front door and am always greeted warmly. She is well cared for on a day to day basis and enjoys the many activities such as bingo , the music performers that play for the residents and much more. The well rounded 3 meals a day is always a highlight for her as well. 😊