Arbor Post Acute
Arbor Post Acute
2.9 (41 reviews)
Skilled Nursing Facility • 144 Licensed Beds
1200 Springfield Drive, Chico, CA
CMS Medicare Ratings
Overall
Inspection
Staffing
Quality
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Arbor Post Acute

Skilled Nursing Facility • 144 Licensed Beds
1200 Springfield Drive,
Chico, CA
CMS Medicare Ratings
Overall
Inspection
Staffing
Quality
View details →
About

Arbor Post Acute – Medicare Certified Since 1988

We believe in providing premium care, and we make every effort to ensure our staff and our programs meet the needs of our patients. Our Mission is Committed to excellence in serving our community. Our Vision is to be the premier provider of post-acute care by perfecting our core competencies. Operational Effectiveness: We will be wise stewards of our resources in order to provide the highest level of service to our customers. Clinical Excellence: We will deliver the best clinical care to each customer in a personalized way. Employee Engagement: We value our employees as our most important resource. Fun: We will create and install fun and enjoyment in everything we do. Our Values: Excellence: We strive to do our best at all times, and continuously look for ways to improve. Trust: We act with integrity and assume the same of each other. Accountability: We accept responsibility for our actions, attitudes, and mistakes. Mutual respect: We treat others the way we want to be treated. Love: we recognize that love is the essence behind providing care to the most vulnerable and sick in our communities. We will respect and value this important responsibility.
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Local Comparison Snapshot

How Arbor Post Acute compares to 9 facilities in Chico, CA

Click a measure name to jump to details • Hover over for definitions

Measure
This Facility
Area Avg
Comparison
Overall Rating
Medicare 5-star rating
1
2
Quality Measures
Clinical outcomes & safety
4
3.3
Health Inspections
State survey results
1
1.9
Staffing
Nurse-to-resident ratio
2
2.7
Staffing Hours (per resident/day)
RN Hours
Registered nurses
0.31 hrs
0.41 hrs
LPN/LVN Hours
Licensed practical nurses
1.18 hrs
1.18 hrs
CNA Hours
Certified nursing assistants
2.46 hrs
2.64 hrs
Total Nursing Hours
CNA + LPN + RN combined
3.95 hrs
4.22 hrs
Agency/Contractor Usage
Lower agency use often indicates more stable, consistent care
RN Agency Use
% of RN hours from contractors
0 %
0.5 %
LPN/LVN Agency Use
% of LPN hours from contractors
0 %
1.6 %
CNA Agency Use
% of CNA hours from contractors
0 %
5.1 %
Staff Stability & Occupancy
Staff Turnover
Annual nursing staff turnover
44 %
52 %
Occupancy Rate
Percentage of beds filled
93 %
86 %
Financial Estimate
Based on CMS Cost Report data (for reference only)
Est. Daily Rate
Average cost per day
$662
$497
Estimate Only: This figure is calculated from cost reports and is for informational purposes only. Actual rates vary significantly. See details or contact the facility.
Better than Area
Near Average
Below Area Average

Data from CMS Medicare Compare and Payroll-Based Journal. Area averages based on 9 facilities in Chico, CA.
Ratings and staffing data typically reflect the most recent quarterly reporting period available.

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Medicare Star Ratings

Official CMS ratings based on health inspections, staffing, and quality measures

Data as of December 2025

What do Medicare star ratings measure?
Medicare rates nursing homes on a 1-5 star scale based on three key areas: health inspection results, staffing levels, and quality measures like falls and infections.
How often are ratings updated?
CMS updates nursing home ratings monthly. Ratings can change based on new inspection results, staffing data from payroll records, and clinical quality outcomes.
Overall Rating
1/5
Quality Measures
4/5
Health Inspections
1/5
Staffing
2/5

Star Ratings History

Quarterly performance from 2013-2026

View on Medicare.gov
Overall
Health Inspections
Quality
Staffing
Source: Centers for Medicare & Medicaid Services

How Does This Facility Compare?

Compared to 9 other nursing homes in Chico, CA

Why compare to local facilities?
Local comparisons account for regional staffing markets and demographics. A facility performing above local averages often indicates strong management and quality care relative to area standards.
Arbor Post Acute
Chico, CA Average

Based on CMS Medicare star ratings. Higher ratings indicate better performance.

Staffing Hours per Resident Day

Arbor Post Acute
Chico, CA Average

Staffing data from CMS Payroll-Based Journal. Higher hours generally indicate more direct care time.

Staff Turnover Rate

Arbor Post Acute
Chico, CA Average

Lower turnover rates generally indicate a more stable workforce and better continuity of care.

Agency/Contract Staff Usage

Arbor Post Acute
Chico, CA Average

Lower agency usage often indicates better staff retention. High agency rates (>30%) may suggest staffing challenges.

Agency Staff Trends

Historical agency/contract staff usage by role

What does agency usage indicate?
Agency/contract staff fill temporary staffing gaps. Lower percentages typically indicate a stable, permanent workforce. Facilities with consistently high agency usage (>30%) may face staff retention challenges, though temporary spikes can occur during seasonal illness or transitions.
CNA
LPN
RN

Data from CMS Payroll-Based Journal (PBJ). Agency % = contractor hours / total hours.

Direct Care Staffing

Average minutes of direct nursing care per resident per day

Data as of December 2025

Understanding staffing levels: Higher staffing is associated with better quality outcomes. Research suggests around 4.1 hours of total nursing care per resident per day as a quality benchmark. Compare this facility's staffing to local averages to assess relative care levels.
147
minutes/day
CNAs
Certified Nursing Assistants
71
minutes/day
LVNs
Licensed Vocational Nurses
19
minutes/day
RNs
Registered Nurses
7
minutes/day
PTs
Physical Therapists

Staffing Trends

Direct care minutes per resident per day

CNAs
LVNs
RNs
PTs
Source: Centers for Medicare & Medicaid Services

Occupancy Rate History

Average daily residents as a percentage of certified beds

Understanding occupancy: Higher occupancy can indicate strong community reputation and demand. Very low occupancy may affect financial stability, while extremely high occupancy could mean limited bed availability.
Arbor Post Acute
Chico, CA Average (86.2%)

Data from CMS Provider Info files. Occupancy = Average Residents per Day / Certified Beds.

Staff Turnover History

Annual percentage of nursing staff who left the facility

Data as of December 2025

Understanding turnover: Lower turnover rates generally indicate a more stable workforce and better continuity of care. High turnover can affect care quality and resident relationships. The national average for nursing homes is around 50-60%.
All Nursing Staff
Registered Nurses (RN)
Area Average

Data from CMS Payroll-Based Journal. Turnover = staff who left during the year / total staff.

Average Daily Rate

Average daily charge for care at this facility

Based on CMS Cost Report data (inpatient revenue ÷ total patient days)

FY 2023 Daily Rate
$662
per resident per day
Compared to 9 facilities in your area
Above local median ($497)
Daily Rate Trend (2018-2023)
Contact Facility for Actual Rates
This figure is an average calculated from cost reports and is for informational purposes only. Actual rates vary significantly based on level of care needed, room type, payer source (Medicare, Medicaid, private pay), and other factors. Please contact the facility directly for current pricing and availability.
How This Is Calculated
This average daily rate is calculated from CMS Cost Reports by dividing total inpatient revenue by total patient days. It represents an average across all payers and care levels. Higher rates may indicate more intensive care, specialized services, or regional cost factors.

Data Source: Financial data from CMS Skilled Nursing Facility Cost Reports. Data typically lags 1-2 years. This information is for educational purposes only and should not be the sole basis for financial or care decisions. CareListings does not guarantee accuracy.

Financial Health

Comprehensive financial indicators from CMS Cost Reports

Data from fiscal year 2023 (most recent available - cost report data lags ~2 years)

For-Profit Facility

Financial Summary

Metric This Facility Local Median Comparison
Operating Margin
Profitability ratio
7% -3% Above
Net Income
Annual profit or loss
$1,563,340 $-175,720 Above
Staff Cost per Resident
Daily salary expense per resident
$186/day $210/day Lower
Occupancy Rate
Bed utilization percentage
93% 84% Higher
Est. Daily Rate
Average revenue per patient day
$662/day $497/day Higher
Total Beds
Licensed bed capacity
144 90 Larger

Local comparisons based on 9 skilled nursing facilities in the Chico, CA metro area

Revenue & Expenses

Net Patient Revenue
After adjustments & allowances
$21,845,952
Operating Expenses
Total operating costs
$20,303,538
Total Salaries
Staff compensation
$8,631,307
Contract Labor
Agency & temp staff
$955,846

Payer Mix

Medicare
33%
Medicaid
11%
Private Pay & Other
56%

Operating Margin Trend (2018-2023)

Understanding Financial Health
Operating Margin: Percentage of revenue remaining after operating costs. Positive = profitable operations.
Staff Investment: Higher spending per resident often correlates with better care quality.
Payer Mix: Shows revenue sources. Higher Medicare % typically means more post-acute/rehab care; higher Medicaid % indicates more long-term care residents.
Nonprofit/Government: May operate with lower margins while still providing quality care due to community mission.

Data Source: All financial data on this page comes from CMS Skilled Nursing Facility Cost Reports submitted by the facility to the Centers for Medicare & Medicaid Services. This information is provided for educational purposes only and should not be the sole basis for any financial or care decisions. Cost report data typically lags 1-2 years. CareListings does not guarantee the accuracy of this data.

Who Stays Here

Breakdown of residents by payment type

Based on fiscal year 2023 cost report data

Total Days
46,294
Medicare
Short-term skilled nursing
33%
Medicaid
Long-term care residents
11%
Private Pay / Other
Self-pay, insurance, VA
56%
Higher Medicare %
Indicates more short-term rehabilitation residents. Medicare typically covers up to 100 days of skilled nursing care after a hospital stay.
Higher Medicaid %
Indicates more long-term care residents. Medicaid covers nursing home care for those who qualify financially.

Average Length of Stay

How long residents typically stay at this facility

Based on fiscal year 2023 cost report data

Overall Average
122.80
days
Medicare Stays
51.73
days
Medicaid Stays
756.86
days
Total Admissions
369
Total Discharges
377
Medicare (Short-Term)
Medicare covers skilled nursing for rehabilitation after a hospital stay. Typical stays are 20-30 days for recovery from surgery, stroke, or illness.
Medicaid (Long-Term)
Medicaid covers long-term nursing home care for those who qualify. Many residents stay months or years, receiving ongoing daily care and support.

Services

Comprehensive skilled nursing services, rehabilitation programs, and medical care in CHICO

Join Our Caring Team

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Current Job Openings

Reviews

2.9 (41 reviews)
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Ashley 4 months ago

I can’t say enough good things about Arbor Post Acute. The nursing team is attentive and knowledgeable, always available to answer questions and provide updates. The therapists are patient and encouraging, helping loved ones make incredible progress in a short time. The facility itself is clean, welcoming, and well-maintained, which gives peace of mind during a challenging time. Michael s a gem, he makes sure everyone who visits the facility is treated special. Thank you, Arbor Post Acute, for your dedication and excellent care!

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Raquel Romero 6 months ago

I originally planned on writing a review once my grandmother was discharged from Arbor but the more I visit the more impressed I am and feel I should share our experience while she’s still currently there. My grandmother was placed here after a broken hip surgery and also needs wound care. As most families are when a loved one is sent to places like these, we were very nervous. Our family takes turns spending hours a day with her and I must say, I have never felt more welcome and more comfortable in any facility I have ever visited. The staff are incredibly professional with great attitudes. They somehow have manage to get my very timid and antisocial grandmother who is typically in a great deal of pain, to laugh, socialize and more importantly feel safe in the environment she’s in. She has made many friends with the staff and has nothing but wonderful things to say about them. Each time I or another family member visits, they are super accommodating and eager to give us updates. It’s amazing to see how they can boost her mood and give her the motivation to work hard with the goal of coming home. They even treat my grandfather who visits her daily like he’s a special guest, offering him complementary meals so he can eat with his wife making them feel at home as much as possible. The facility itself is very well maintained and extremely clean. The staff are just on top of everything. There is not one thing I can say that is negative about this place so far. I thought it was important to leave an honest good review because I know how difficult it can be to trust a place to our vulnerable loved ones. My family and I are so incredibly grateful for Arbor Post Acute and every single member of the staff, from the nurses and CNA’s to the housekeepers and maintenance professionals, this place is a great place to get well. It’s such a relief to know our sweet grandmother is getting the best care possible. Thank you Arbor!!!

Yvonne Ryan's profile photo
Yvonne Ryan 6 months ago

There are not enough positive words to describe the great care I'm receiving at Arbor Post Acute! I've not been in a skilled nursing facility and had no idea what to expect. The nurses are all emphatic, knowledgeable, helpful and kind. Here are some of the over-the-top ones on Section 3: Rachel, Olivia, Gabi, Kelsie, Jenny, Sarah, Julie, George, Trey, Marina and Hakey. I hope I'm not forgetting any of the exceptional nurses. Terry, in housekeeping, is wonderful and you can tell she cares about lot about her job. The Social Workers are extremely helpful getting me settled into my changes. PT/OT are wonderful and working with me. The Administration is attentive and caring. Arbor is an excellent place to get fixed up! If I ever need this type care again, I won't hesitate coming to Arbor Post Acute!!

Cheryl McGehee's profile photo
Cheryl McGehee 7 months ago

My mom has been in two different skilled nursing facilities for a short period of time in the past year. One was awful and one was terrific. When I learned my dad needed skilled nursing, I was hoping he'd be admitted to the one I thought was exceptional. However, it didn't work out that way. I was not happy he would be placed at Arbor Post Acute due to the poor reviews on-line. However, I am VERY satisfied with this facility. It’s clean and my dad is receiving the care he needs. Best of all is the amount of staff at this facility and EVERYONE is so pleasant. There is always someone to address my questions and/or dad’s needs immediately. Staff I pass in the hallway look me in the eye and will say “hello” with a smile. I’m happy to say I have not experienced any of the concerns listed on past reviews. Thank you Arbor Post Acute.

Casey Suchomel's profile photo
Casey Suchomel 2 months ago

Wonderful facility, everything is clean, the staff are so caring. They helped my aunt get home safely following a surgery. Would recommend to anyone!

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