Pruitthealth - Monroe

If there was a choice of zero stars that would be our choice. From the patients freezing without proper bedding, sitting in their feces causing the entire hallway to smell for hours as we visited and then returned two hours later to the same patient still crying out to be changed, to the less than sufficient meals-a quarter sized muffin, child sized applesauce cup and what looked like someone had opened a can of chunky chicken soup and poured a quarter cup on a plate. There were 2 chunks of chicken, two peas and three carrots. They weren't aware of who we were as to be able to visit without a show because one of our fathers was there. From walking in the front door, rude staff or simply no staff, to staff telling us it wasn't a good place to work to a staff telling us 'don't worry about her, she doesn't like anyone' when asked why a woman was crying and being ignored. When I walked in and said 'hello' her entire attitude changed and the staff smarted off and walked out. The person we were there to visit, on four occasions, walked in, healthy, sound mine and all his faculties and was dead within a few short months. He was scrawny, begged us to get him out of there and were denied even though he was of sound mind. He ended up falling and sat in a chair for four days before they notified family. He had multiple UTIs which he was in great health when he entered. He was given medications that were supposedly prescribed by their doctor but never his own doctor. We were there to see medication brought in mid day when he never had it then and when asked, staff stated 'whenever we get time.' Bad attitudes from staff quickly surfaced when asking questions. We cannot recommend this facility to anyone.

🌟 PruittHealth – Monroe! 🌟 A truly loving and caring facility! I want to give a huge shout-out to the amazing Director of Nursing and her incredible team. 💐 Their dedication, support, and genuine compassion for the residents at PruittHealth Monroe are absolutely remarkable. The care they provide is heartfelt, and the commitment they show every day is truly impeccable. 👏 Thank you for all that you do to make PruittHealth Monroe feel like home for the residents you serve!

My mother was treated with loving care. She also played the paino at age 91. The director, Staff and Facility is excellent and clean. Thank you Pruitt for your professional work and caring for my mother.

Great, clean facility with management and staff who really cares about their residents! As a healthcare professional myself, I am always extraordinarily pleased when visiting this facility! Keep up the great work!

The staff at this facility are courteous, caring, and professional. They take care of your loved ones, as if it’s their own family. Not to mention the clean building. Definitely recommend.